Dynamic OD Technician at Eyeglass World with expertise in patient registration and insurance verification. Proven track record in enhancing customer service and optimizing appointment scheduling. Skilled in cash handling and data entry, consistently exceeding operational goals while fostering a collaborative team environment. Committed to delivering exceptional patient care and support.
Schedule appointment, Pre-test patients for the doctor, verify patients insurance, collect copays, answer phones, reminder calls for appointments, file charts, make new charts, fax referrals to other offices, input patients personal and medical history into our computer system assist and working with other Techs and the doctor with what ever is needed.
Greet Customers, answer phones, sell glasses and contact to customers, open and close the store, cash handling, data entry, verify deposit, dispense glasses and contacts, check in glasses, call customer about glasses and contact being ready for pick up, adjust glasses, measure pupil distance ,fit glasses to customer, explain the benefits on certain lenses to customer to understand what they need and what is the best fit for them, cleaning the store.
I worked here for 3 seasons. It was a summer seasonal position. I filled ATMs, cash Kiosks, make cash bags for other departments, counted revenue, did deposits , reconciled and balanced bank, counted and faced money, paid out jackpots and cash tickets, supervised and mentored other employees and cashiers.
I worked her 2 seasons in the spring. Scaled in and out trucks, filled out paperwork , filed, faxed and data entry, Used formula to calculate weight into tons for loads.