Susanna Yowler
Indianapolis
Summary
Strong background in fast-paced restaurant environments. Experienced in expediting, teamwork, and keeping service running efficiently. Consistently takes initiative, supports team members, and maintains smooth operations during busy shifts.
Overview
5
5
years of professional experience
Work History
Culinary Professional
Longhorn Steakhouse
Indianapolis, IN
06.2024 - Current
Shift Leader
McAlister's Deli
Greenwood, IN
10.2021 - 06.2024
- Supervised daily operations.
- Resolved guest complaints.
- Balanced cash reports and handled bank deposits.
- Inspected and unloaded weekly truck deliveries.
- Quickly and appropriately resolved conflicts between team members to maintain a positive work environment.
- Coordinated with front of house and back of house team members to ensure a smooth shift.
Cashier
Popeyes® Louisana Kitchen
Greenwood, IN
06.2021 - 10.2021
- Processed customer transactions using point-of-sale systems.
- Assisted customers with menu items to ensure accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru.
- Demonstrated strong communication skills.
Education
High School Diploma -
Indiana High School Equivalency (HSE) Program
Indianapolis, INSkills
- Problem-solving
- Team leadership
- Strong verbal and written communication
- Team collaboration
- Conflict resolution
- Time management
Timeline
Culinary Professional
Longhorn Steakhouse
06.2024 - Current
Shift Leader
McAlister's Deli
10.2021 - 06.2024
Cashier
Popeyes® Louisana Kitchen
06.2021 - 10.2021
High School Diploma -
Indiana High School Equivalency (HSE) Program