Tally
Susanta Acharya Choudhuri
Retail Operations
Bengaluru
Summary
Seasoned Retail Manager well-versed in sales, team, and business leadership. Knowledgeable of business operations in retail industry. Offering 19 years of experience and dedication to growth.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Head of Retail Operations
Purple Turtles Lighting Ideas Pvt Ltd & Beruru Pvt Limited
2019.08 - Current
- Directed the operations of retail outlets for The Purple Turtles and Beruru
- Achieved consistent revenue growth, boasting a 34% and 71% increase in retail numbers for respective brands over three years (excluding Q4 sales in 23-24 FY)
- Formulated revenue plans and spearheaded the drafting and implementation of SOPs for store functionality, new launches, and inventory management
- Established and nurtured high-performing teams through recruitment, training, and continuous motivation
- Collaborated closely with the marketing team to enhance social media branding and identify innovative marketing avenues
- Cultivated customer relationships while overseeing new store openings, successfully launching 4 stores in three years, managing revenue from 8 points of sale
- Led software evaluation and upgrades, optimizing systems for growth and efficiency
- Oversaw end-to-end warehousing solutions across multiple verticals, ensuring seamless inventory management
- Conducted regular inventory audits for accuracy across all business verticals.
Regional Manager-South India
OMA Living Pvt Ltd
2013.07 - 2018.08
- Oversaw the region's P&L, successfully distributing targets, monitoring achievements, and ensuring regional and store KPIs met satisfactory standards, contributing to consistent profitability
- Maintained optimal inventory levels by aligning orders with trends and visual merchandising standards
- Ensured ideal operational efficiency by delegating responsibilities for the seamless opening and closing of units
- Elevated customer service standards and expanded the customer database
- Motivated store teams through effective leadership, training on new product launches, and continuous performance tracking
- Successfully managed new projects within the territory, demonstrating adeptness in project planning, execution, and coordination.
Business Manager
AM Mobile - Nokia
2009.11 - 2012.11
- Directed revenue generation activities through two Nokia Customer Care centers and two product lines (Extended warranty & specialized software activation) across 9 Nokia priority stores, consistently contributing to company financial growth
Assistant Store Manager
Odyssey India Limited
2008.06 - 2009.09
- Successful in managing team of 90 employees in LRF leisure retail store of 30,000 Square foot
- Implemented rigorous inventory checks through audits bringing down the loss to .3 % which is under company
- Assisted in opening the new store as primary SPOC
- Trained associates on product specifications, merchandising, counter organization and retail sales.
Store Manager
Raymond Apparel Limited
2006.11 - 2008.05
Store Manager
Arvind Brands Limited
2003.07 - 2006.10
Education
10th grade -
Birla Vidya Mandir
12th grade - undefined
National Open School, Delhi
Graduate in Business Administration - undefined
IIMES
Skills
Operations Management
Loss Prevention
Process Improvements
Team Training and Development
Operations Oversight
Business planning
Coaching and mentoring
Current City
Bengaluru
Personal Information
Date of Birth: 07/21/81
Additional Information
2002: Trained in Fashion Designing program at NIFD
2005: Served as a Visual Merchandiser for Lee
2010: Best Debutant Manager at AM Mobiles - Nokia
2010: Participated in a GTD (Getting Things Done) camp
2011: Assisted in audits for manufacturing units and HR processes
2021 : Associate Practitioner certification in Neuro-Linguistic Programming
Software
MS Office
Navision
Eshopaid
Retail Pro
Shoppers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Head of Retail Operations
Purple Turtles Lighting Ideas Pvt Ltd & Beruru Pvt Limited
2019.08 - Current
Regional Manager-South India
OMA Living Pvt Ltd
2013.07 - 2018.08
Business Manager
AM Mobile - Nokia
2009.11 - 2012.11
Assistant Store Manager
Odyssey India Limited
2008.06 - 2009.09
Store Manager
Raymond Apparel Limited
2006.11 - 2008.05
Store Manager
Arvind Brands Limited
2003.07 - 2006.10
10th grade -
Birla Vidya Mandir
12th grade - undefined
National Open School, Delhi
Graduate in Business Administration - undefined
IIMES