Tally
Susanta Acharya Choudhuri
Retail Operations
Bengaluru
Summary
Seasoned Retail Manager well-versed in sales, team, and business leadership. Knowledgeable of business operations in retail industry. Offering 19 years of experience and dedication to growth.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Head of Retail Operations
Purple Turtles Lighting Ideas Pvt Ltd & Beruru Pvt Limited
2019.08 - Current
- Directed the operations of retail outlets for The Purple Turtles and Beruru
- Achieved consistent revenue growth, boasting a 34% and 71% increase in retail numbers for respective brands over three years (excluding Q4 sales in 23-24 FY)
- Formulated revenue plans and spearheaded the drafting and implementation of SOPs for store functionality, new launches, and inventory management
- Established and nurtured high-performing teams through recruitment, training, and continuous motivation
- Collaborated closely with the marketing team to enhance social media branding and identify innovative marketing avenues
- Cultivated customer relationships while overseeing new store openings, successfully launching 4 stores in three years, managing revenue from 8 points of sale
- Led software evaluation and upgrades, optimizing systems for growth and efficiency
- Oversaw end-to-end warehousing solutions across multiple verticals, ensuring seamless inventory management
- Conducted regular inventory audits for accuracy across all business verticals.
Regional Manager-South India
OMA Living Pvt Ltd
2013.07 - 2018.08
- Oversaw the region's P&L, successfully distributing targets, monitoring achievements, and ensuring regional and store KPIs met satisfactory standards, contributing to consistent profitability
- Maintained optimal inventory levels by aligning orders with trends and visual merchandising standards
- Ensured ideal operational efficiency by delegating responsibilities for the seamless opening and closing of units
- Elevated customer service standards and expanded the customer database
- Motivated store teams through effective leadership, training on new product launches, and continuous performance tracking
- Successfully managed new projects within the territory, demonstrating adeptness in project planning, execution, and coordination.
Business Manager
AM Mobile - Nokia
2009.11 - 2012.11
- Directed revenue generation activities through two Nokia Customer Care centers and two product lines (Extended warranty & specialized software activation) across 9 Nokia priority stores, consistently contributing to company financial growth
Assistant Store Manager
Odyssey India Limited
2008.06 - 2009.09
- Successful in managing team of 90 employees in LRF leisure retail store of 30,000 Square foot
- Implemented rigorous inventory checks through audits bringing down the loss to .3 % which is under company
- Assisted in opening the new store as primary SPOC
- Trained associates on product specifications, merchandising, counter organization and retail sales.
Store Manager
Raymond Apparel Limited
2006.11 - 2008.05
Store Manager
Arvind Brands Limited
2003.07 - 2006.10
Education
10th grade -
Birla Vidya Mandir
12th grade - undefined
National Open School, Delhi
Graduate in Business Administration - undefined
IIMES
Skills
Operations Management
undefinedCurrent City
Bengaluru
Personal Information
Date of Birth: 07/21/81
Additional Information
2002: Trained in Fashion Designing program at NIFD
2005: Served as a Visual Merchandiser for Lee
2010: Best Debutant Manager at AM Mobiles - Nokia
2010: Participated in a GTD (Getting Things Done) camp
2011: Assisted in audits for manufacturing units and HR processes
2021 : Associate Practitioner certification in Neuro-Linguistic Programming
Software
MS Office
Navision
Eshopaid
Retail Pro
Shoppers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Head of Retail Operations
Purple Turtles Lighting Ideas Pvt Ltd & Beruru Pvt Limited
2019.08 - Current
Regional Manager-South India
OMA Living Pvt Ltd
2013.07 - 2018.08
Business Manager
AM Mobile - Nokia
2009.11 - 2012.11
Assistant Store Manager
Odyssey India Limited
2008.06 - 2009.09
Store Manager
Raymond Apparel Limited
2006.11 - 2008.05
Store Manager
Arvind Brands Limited
2003.07 - 2006.10
10th grade -
Birla Vidya Mandir
12th grade - undefined
National Open School, Delhi
Graduate in Business Administration - undefined
IIMES
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