Suseem Hegde

Go-to-Market (GTM) Leader
Proven track record of 16+ years in Sales, Operations, and Marketing, driving sustainable revenue growth by optimizing processes and empowering teams.

Expertise in CRM Platforms
Extensive hands-on experience with HubSpot, Salesforce (SFDC), Microsoft Dynamics, SAP, Oracle CRM on Demand, Peoplesoft, Freshsales, Zoho, Sage, and Citrix.

Core Competencies

• Revenue Operations (RevOps): Strategic forecasting, pipeline management, and revenue reporting to align cross-functional goals.
• CRM Migration: Leading CRM transitions and ensuring data integrity.
• CRM Administration: Expert in CRM Administration, with a proven ability to create and implement Standard Operating Procedures (SOPs) for streamlined CRM operations.
  Skilled in customizing CRM platforms to meet business needs, designing efficient workflows, and developing comprehensive reports and dashboards.
  Proficient in managing campaigns and ensuring optimal CRM functionality to drive business growth and enhance user experience.
• Commission Planning & Validation: Expertise in planning, calculating, and validating commission structures to ensure accuracy and motivate performance.
• Deal Desk Management: Managing deal structuring, pricing approvals, and risk mitigation to accelerate deal cycles.
• Sales Enablement: Equipping teams with tools, resources, and training to enhance productivity and performance.
• Tech-Stack Management: Streamlining and optimizing sales and marketing technologies.
• Strategic Planning & Risk Analysis: Developing growth strategies, analyzing return on investment (ROI), and assessing risk to guide decision-making.
• Team Leadership: Building, mentoring, and managing high-performing teams.

I'm a qualified Operations Director, with proven background in strategic planning and project management. Successfully led cross-functional teams to deliver high-impact initiatives. Demonstrated excellence in stakeholder communication and operational efficiency. Professional leader with extensive experience in driving strategic initiatives and fostering effective team collaboration. Strong background in project management, budget oversight, and stakeholder engagement, ensuring organizational goals are met efficiently. Known for adaptability, reliability, and focus on achieving impactful results. Skilled in leveraging data-driven insights, optimizing processes, and mentoring teams to excel in dynamic environments.

LinkedIn Learning:
Sales Operations Certificate

The Council for Six Sigma Certification:
Six Sigma Lean

Udemy:
Business Analysis Fundamentals

Career Ninja:

SEO Basic - Search Engine Optimization

IELTS - British Council:
Communication fitness pass

IBM On-Job Training:

1) FISH

2) Basic Quality Training (BQT)

3) Lean Six Sigma Yellow Belt

The Cornerstone Communication Skills Development Program:
Communication Excellence