Sushant Dutta

Core Competencies

• Windows Server 2019: Installation, configuration, and management
• Microsoft 365: Deployment, administration, and optimization
• IT Strategy & Planning: Strategic alignment of IT with business objectives
• Cybersecurity: Implementation of security protocols and risk management
• Team Leadership: Managing and mentoring IT teams
• Project Management: Leading IT projects from inception to completion
• Vendor Management: Negotiating and managing relationships with vendors
• Incident Management: Troubleshooting and resolving technical issues

• Installation, configuration, administration and troubleshooting of Microsoft Windows 2019 Server, Windows 10 and Windows 7
• Installing Windows 2019 Server Active Directory and LAN
• Independently managing the help-desk and responding to emergency/routine troubleshooting requests within specified time frame.

• Installation of Broadband connection in Rajouri (J&K) and providing network solutions
• OLT Management and resolve customer broadband troubleshoot
• Installing and Maintenance of BSNL Bharat Fiber Project Channel
• Providing and Fixing of BSNL Fiber Internet Connection.

• Providing quality service in maintaining networks of client organizations
• Independently managing the help-desk and responding to emergency/routine troubleshooting requests within specified time frame
• Executing various networking projects at the client sites, installing, commissioning and transferring the equipments and software.

• Providing quality service in maintaining networks of client organizations
• Independently managing the help-desk and responding to emergency/routine troubleshooting requests within specified time frame
• Executing various networking projects at the client sites, installing, commissioning and transferring the equipments and software.

• Acted as Central point for all IT needs/requirements
• Handling/authorizing User rights with their manager approval
• Ensuring adherence to internal system control & IT Security in the branches
• Responsible for monitoring day to day IT activities and work distribution.