Accomplished Deputy Manager with a proven track record at Ocean Network Express, adept in planning and negotiation, and process development. Excelled in international settings, driving cost savings and operational efficiencies. Spearheaded system upgrades and cross-functional projects, showcasing strong leadership and analytical skills. Achieved significant improvements in procurement and operational management.
Overview
17
17
years of professional experience
Work History
Deputy Manager - Procurement
Ocean Network Express (India) Pvt Ltd.
Mumbai
04.2018 - Current
Led negotiation processes with various business partners involved in container shipping operations. (CFS, depots, transporters, MNR vendors, etc.)
Preparation of the annual procurement plan and submission and presentation to HQ.
Presentation for various projects and multiple stakeholders
Analyzed business performance data and forecasted business results for HQ.
PIC for new process/system upgrades. For example, the new system, "ARIBA," is new learning where process is successfully launched in India.
New system development: New system launch 2026 (representative for India in Vietnam workshops for multiple system modules).
Tariff update for all stakeholders (Terminal, CFS, MNR vendors, etc.).
With the help of operational knowledge, assist the related parties in resolving invoice queries and in how to book them in the system.
Branch KPI preparation and preparation of monthly progress reports detailing achievements against set targets, and report summary to HQ.
Produced thorough, accurate, and timely reports for HQ.
Preparation of a weekly actions summary and presentation to management.
HQ KPI data: Prepared monthly progress reports detailing achievements against set targets.
Analyzed cost data to identify trends and adjust strategies accordingly (CFS procurement).
Provide guidance and support to team members to help them achieve goals.
Coordinated with other departments to ensure the smooth operation of activities at CFS and depots across pan-India.
Reviewed team members completed work to verify consistency, quality, and conformance.
Work closely with vendors to understand needs and resolve diverse issues.
Trained new employees to meet job requirements.
Worked with cross-functional teams to achieve goals.
Sr. Executive
NYK India Pvt Ltd
Mumbai
01.2016 - 03.2018
Joined booking desk team where task is to release the export booking to customers across India
Check the container inventory level on a daily basis, and manage the deficit location.
Co-ordination with the sales team for the weekly export projection.
Co-ordination with the marketing team for space management on transshipment vessels.
Preparation of monthly reports.
Sr. Executive
Capita India Pvt Ltd
Mumbai
12.2007 - 12.2015
Ensure appropriate numbers of quality audits on completed cases are conducted on a timely basis, and assist in maintaining the team quality as per the Quality Framework.
PIC for New process transition from onshoare and train the trainer back in India and final sign-off
Filter all the queries/referrals and resolve/address before they are sent to UK
Ensure root cause analysis, with corrective and preventive actions being done for any customer complaints received.
Actively participate with the technical team to identify and cascade process/product updates between the UK and India.
Look after the team and SLA in the absence of Process Leader and ensure team have met daily target.
Associate General Manager (Documentation) at ONE (Ocean Network Express) India Pvt. Ltd.Associate General Manager (Documentation) at ONE (Ocean Network Express) India Pvt. Ltd.