SUSHANT GIRI
Roorkee
Summary
Dynamic consultant with Deloitte US-I, specializing in automation and AI model development. Achieved Architectural Review Board approval for innovative ServiceNow solutions, enhancing workflow efficiency and reducing errors. Proficient in C++ and Python, I excel in mentoring teams and optimizing knowledge management strategies, driving impactful results through effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Consultant
Deloitte US-I
01.2021 - Current
- Secured approval for full-scale development by presenting proof of concept for automating Knowledge Article creation in ServiceNow from Confluence.
Achieved Architectural Review Board approval through implementation of working POC using Basic Auth and fallback methods.
Streamlined Knowledge Approval workflow, reducing errors and rejections through automated validation of requests.
Created Automated Test Frameworks to decrease manual testing efforts for knowledge-related functionalities.
Enhanced feedback lifecycle within knowledge articles, ensuring timely follow-up on user feedback submissions.
Developed cutting-edge AI models, including Sage and Valerie, to improve Knowledge Management processes.
Mentored junior developers in scripting and debugging, fostering skill enhancement and professional growth.
Facilitated attachment migration during automation process to ensure seamless integration with existing systems.
Summer Fellowship
IIT Roorkee
05.2019 - 07.2019
- Guide- Associate Professor Dr. P. Mondal, Department of Chemical Engineering, IIT Roorkee
- Topic- Production and Analysis of Crude Oil Data of Properties from different types of plastic waste and comparison with international markets.
- Extracted crude oil from different type of plastic waste by the process of pyrolysis to compare results with petrol, diesel and other types of oil found and groomed in nature, with International Markets.
Education
B.Tech -
National Institute of Technology Jaipur (NIT)
01.2021
Skills
- C and Python programming
- Automation knowledge
- AI model development
- Agentic AI solutions
- Test framework design
- ServiceNow integration
- Workflow optimization
- Knowledge management strategies
- Effective communication skills
Certification
- CSA
- CIS - ITSM
- CIS - CAD
Timeline
Consultant
Deloitte US-I
01.2021 - Current
Summer Fellowship
IIT Roorkee
05.2019 - 07.2019
B.Tech -
National Institute of Technology Jaipur (NIT)