Sushant Ingawale
Pune
Summary
- Experienced professional with over 7+ years in Functional/Manual Testing.
- Experienced Salesforce testing professional with over 3+ years of experience on the Salesforce Service Cloud platform.
- Hands-on experience with a strong background in testing across P&C Insurance, Life Insurance, and Healthcare domains.
- Experienced in software project management using Agile-Scrum methodology.
- Good communication and interpersonal skills to interact with individuals at all levels and with clients.
- Experienced in analyzing BRDs and user stories to write effective test scenarios and cases. Skilled in test execution, defect discovery, and documentation of defects for efficient reporting.
- Highly skilled in managing multiple projects simultaneously and meeting tight deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Test Engineer (P&C Insurance Domain)
Birlasoft Limited
Pune
11.2021 - Current
- Experienced in working with various Property & Casualty Insurance applications including Majesco PAS, TED, PDCL, PDPL, and Guidewire Claim Center for Client - TMNAS (Tokio Marine North America Services).
- Served as the dedicated Salesforce QA, overseeing all releases on the Salesforce service platform. Consistently reported progress in daily standup meetings.
- Performed UI, Integration, End-to-End, and Database testing.
- Ensured proper coverage of testing activities through analysis of requirements documents.
- Performed functional, system, integration, and regression testing of software applications.
- Performed regression tests for each build in order to check defect resolutions and overall software performance.
- Created test data for validating scenarios based on functional requirements.
- Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
- Assisted in developing training materials for new testers onboarding process.
Senior Software Tester (HealthCare Domain)
CitiusTech Healthcare Technologies Pvt. Ltd.
Mumbai
09.2019 - 10.2021
- Participated in Scrum operations with the Implementation and Enhancement unit, involving a group of 4-5 QA professionals.
- Collaborated in daily scrum meetings and retrospective meeting calls for effective communication, sprint planning, pre-refinements (with internal team), refinement calls (with client), and running demonstrations on change request or bug/incidents.
- Adeptly conducted functional testing as well as regression and end-to-end testing for the ImageOne, CarriersWeb, and United Web health plan case creation applications/portals.
- Managed implementation of various process improvements and addressed change requests, bugs, and incidents for Evicore's applications such as ImageOne, CarriersWeb, UnitedWeb, PSMND,and CDP.
- Enhanced workflow efficiencies through advanced usage of ADO and TFS tools for user story tracking, assigned tasks, and defect management process.
- Utilized troubleshooting techniques to identify defects and improve the performance of automated testing.
- Received recognition from client and upper management for successfully managing numerous implementations and change requests in Q4 2020.
Software Tester (Life Insurance Domain)
QualityKiosk Technologies Pvt. Ltd.
Mumbai
03.2017 - 09.2019
- Managed QA team of 2-3 members during product development testing phase, collectively and individually.
- Participated in agile daily stand-up sessions with stakeholders, developers and end-users to ensure smooth project progress.
- Analyzed user stories along with acceptance criteria.
- Took ownership of testing activities including writing comprehensive test scenarios, executing test cases, discovering defects, and maintaining an efficient defect tracking system.
- Executed a range of testing methodologies such as UAT, integration, regression, and end-to-end journey to ensure software quality.
- Performed API testing through Postman software.
- Performed mobile application testing - PWA (Progressive Web Application).
- Maintained detailed records of test outcomes and communicated progress on a daily basis.
- Communicated and followed up with business users and development team to close requirement gaps and defects.
- Recognized with the Young Achiever Award for successfully achieving targets in 2017-2018.
- Received multiple appreciation for efficiently managing multiple projects simultaneously within tight deadlines.
- Performed regression testing after bug fixes or code changes were implemented.
Education
Bachelors of Engineering - Computer Engineering
RMCET
Mumbai University01-2016
Diploma - Computer Technology
Government Polytechnic, Pen
Mumbai University01-2013
Skills
- Salesforce Certified Administrator
- Salesforce QA
- Defect Tracking Tools - ADO, HP ALM, TFS, Jira, Rally
- Agile and Scrum environments
- Functional Testing, Integration testing, End-End Testing, Regression Testing etc
- Database Testing - SQL Server Management Studio
- API Testing - Postman
- MS Office
- Collaborative and Independent Worker
Certification
- Salesforce Certified Administrator.
- Professional Software Testing Specialist [PSTS], Squad InfoTech Pvt. Ltd., Mumbai
Hobbies and Interests
- Singing.
- Playing Cricket, Badminton, Table-Tennis.
Personal Information
- Date of Birth: 03/21/95
- Gender: Male
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Senior Test Engineer (P&C Insurance Domain)
Birlasoft Limited
11.2021 - Current
Senior Software Tester (HealthCare Domain)
CitiusTech Healthcare Technologies Pvt. Ltd.
09.2019 - 10.2021
Software Tester (Life Insurance Domain)
QualityKiosk Technologies Pvt. Ltd.
03.2017 - 09.2019
- Salesforce Certified Administrator.
- Professional Software Testing Specialist [PSTS], Squad InfoTech Pvt. Ltd., Mumbai
Bachelors of Engineering - Computer Engineering
RMCET
Diploma - Computer Technology
Government Polytechnic, Pen
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