Summary
Overview
Work History
Education
Skills
Courses
Extracurricular Activities
Timeline
Generic

Sushant Mendki

Pune

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Committed to improving customer satisfaction and driving positive outcomes.

Overview

2025
2025
years of professional experience

Work History

Senior Associate

ESOP Direct - A Qapita Company
02.2023 - 09.2024
  • Data processing and managing client ESOP's, RSU's etc
  • Preparing weekly and quarterly MIS reports, reconciliation, vesting, exercise period and share allotment
  • Answering helpdesk emails/calls (Freshdesk and Youtrack) and handling employee queries
  • Guided junior associates on complex tasks.
  • Analyzed data and created reports for senior management.
  • Reviewed customer feedback surveys to identify areas of improvement.
  • Manage daily operational work for the clients assigned

Associate KPO

State Street Syntel Pvt. Ltd.
04.2021 - 10.2022
  • Associated with trade processing and settlement under the money market team
  • Trade processing includes booking of Repo trades, DVP trades, Bilateral and Tri-party collateral trades, DTC trades on both the custody and accounting side
  • Processing wire payments as per received standard instructions
  • Along with settlement, also responsible for coordinating with DTC and Fed settlement teams for the timely settlement of trades
  • Work with the reconciliation team for custody and accounting breaks if any and helps them resolve
  • Supporting teams day to day activities, ensuring that they are completed accurately on time

Business Associate

Skyline Organisation
Pune
  • Worked as a business associate for one of the marketing agencies in Pune
  • Calling customers every day to generate funds for the charity
  • Raised funds for 'Save the children' organization through their official website

Customer Assistant (Intern)

Jalgaon janata Sahakari Bank Ltd.
Pune
  • Completed 2 months internship at Jalgaon Janata Sahakari Bank LTD, Pune
  • Worked as a customer assistant helping them with account openings and KYC procedures

Education

MBA - Finance

Sinhagad Business School
Pune
01.2020

BCOM -

M J College
Jalgaon
01.2013

Skills

  • MS Excel
  • Trade Life Cycle
  • Capital Market
  • Performance Measurement
  • Reconciliation
  • Derivatives, Equity
  • CR desk /Helpdesk/Communication
  • MIS

Courses

  • Udemy- MS Excel
  • Great Learning- Introduction to Artificial Intelligence
  • Online- ChatGPT/Prompt Engineering
  • Internshala- UI/UX design
  • Digital Marketing
  • Content Writing

Extracurricular Activities

Performed Tabla solo at NCPA Mumbai

Performed at Purushottam karandak as a director 

Many more stage performances

Timeline

Senior Associate

ESOP Direct - A Qapita Company
02.2023 - 09.2024

Associate KPO

State Street Syntel Pvt. Ltd.
04.2021 - 10.2022

Business Associate

Skyline Organisation

Customer Assistant (Intern)

Jalgaon janata Sahakari Bank Ltd.

MBA - Finance

Sinhagad Business School

BCOM -

M J College

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Sushant Mendki