SUSHANT MISHRA
Jamshedpur
Summary
To be part of an organization that will provide me a scope for immense Development & advancement, with a congenial working environment. There must be enough scope for flexibilities and opportunities to create And process new ideas and ways.
Overview
15
15
years of professional experience
Work History
Store Manager
Senco Gold & Diamond
Bhubaneswar
03.2025 - Current
- Monitored inventory levels and placed orders to maintain optimal stock.
- Conducted regular price checks to ensure competitive positioning.
- Ensured compliance with safety regulations and company policies.
- Prepared monthly reports detailing sales figures, expenses, and profits.
- Developed strategies to enhance sales and profitability.
- Organized promotional events to boost product awareness.
- Managed daily banking activities including deposits and withdrawals.
- Tracked inventory to minimize loss through accurate counts.
Store Manager
Ochre & Black Private Limited
Jamshedpur
08.2024 - 02.2025
- Generated repeat business by addressing customer concerns with knowledgeable service.
- Exceeded team goals through implementation of effective customer service initiatives.
- Trained associates on daily tasks and operational procedures to enhance performance.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Developed strategies that maximized sales and profitability across departments.
- Executed opening, closing, and shift change functions to uphold operational standards.
- Delivered exceptional customer service while adhering to practices that minimized shrinkage.
- Monitored inventory levels, managed tracking, and conducted counts to reduce loss.
Store Manager (THE BODY SHOP)
Quest Retail Pvt Ltd
Jamshedpur
02.2020 - 12.2023
- Leads store operations, monitors sales outcomes, and manages staffing effectively.
- I manage the day-to-day functions of the store, ensuring seamless operations, excellent customer service, and optimal team performance.
- Oversee daily operations, including inventory management, visual merchandising, and customer experience, ensuring smooth and efficient store functions.
- Drive sales performance by implementing strategies to increase revenue, meeting and exceeding monthly and annual sales targets.
- Lead, train, and develop a high-performing team, ensuring adequate staffing, continuous development of skills, and customer service standards.
- Monitor store performance, analyze sales trends, and adapt strategies to maintain and grow the customer base.
- Collaborate with the marketing team for in-store promotions and community events.
Store Manager (The Danish Rack)
Marda Collection
Jamshedpur
06.2018 - 01.2020
- Met established sales goals.
- Tracked metrics including average transaction value.
- Examined sales metrics to enhance product visibility.
- Ensured smooth functioning of store operations.
- Trained and motivated store staff to meet sales goals.
- Conduct regular inventory counts to maintain accuracy.
- Coordinate all cash management processes and prepare detailed finance documentation.
Store Coordinator
Zara
Pune
06.2017 - 05.2018
- Assisted with the daily operations of store by ensuring that all staff members followed company policies and procedures.
- Trained new employees on proper use of POS systems and other equipment used in the store.
- Participated in team meetings to discuss current trends in retail industry and brainstorm ideas for improving customer experience.
- Updated and maintained store signage and displays.
- Established store tactics and strategies to achieve operational performance and sales goals.
Being Human
Pune
07.2014 - 05.2017
- Company Overview: (Mandhna Retail Ventures)
- Customer relationship
- Customer engagement & co-ordination
- Reporting to store manager for fast mover & slow mover
- Marinating the VM standard & hygiene for dedicated section
- (Mandhna Retail Ventures)
Indus League Clothing Ltd
Pune
02.2010 - 06.2014
- Company Overview: (Future Group)
- Worked on Shopper 9 Software
- Maintaining the visual merchandising standards of the store
- Replenishment of stocks
- Maintaining the security tagging standards of the store
- Giving regular feedback to the Store Manager
- (Future Group)
Education
B.Com -
HEIMT Delhi University
01.2010
12th -
RD & DJ College
Bihar01.2006
10th -
NKHS
Patna01.2004
Skills
- Effective Performance Under Pressure
- Efficient team worker
- Ability to lead
- Good communication skills
- Collaboration skills
- High sense of responsibility
- Store operations oversight
Websites
Skills
- Collaboration skills
- High sense of responsibility
Languages
- English
- Hindi
Personal Information
- Height: 170CM
- Weight: 67kg
- Father's Name: Late Purushottam Mishra
- Mother's Name: Mrs. Sindhu Mishra
- Date of Birth: 12/23/89
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that all the above furnished facts and figures are true to the best of my knowledge.
Hobbies and Interests
- Listening to music
- Dancing
Languages
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Store Manager
Senco Gold & Diamond
03.2025 - Current
Store Manager
Ochre & Black Private Limited
08.2024 - 02.2025
Store Manager (THE BODY SHOP)
Quest Retail Pvt Ltd
02.2020 - 12.2023
Store Manager (The Danish Rack)
Marda Collection
06.2018 - 01.2020
Store Coordinator
Zara
06.2017 - 05.2018
Being Human
07.2014 - 05.2017
Indus League Clothing Ltd
02.2010 - 06.2014
B.Com -
HEIMT Delhi University
12th -
RD & DJ College
10th -
NKHS
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