Sushant Prasad
Sales and Marketing
Jaipur
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Business Development Executive
Regalo Kitchens Pvt. Ltd
06.2023 - 02.2024
- Collaborated with sales and marketing departments to support client acquisition.
- Scanning the assigned territory for potential clients.
- Regular meetings with Architects, Interior designers and clients on the site.
- Product demonstration and design discussions as per company's standards.
- Implemented creative sales training techniques to increase revenue and overall success.
- Established and maintained highly effective relationships with clients, Architects and Interior Designers.
- Translated customer needs into solution by collaborating with the designing team and prepare the best suited design.
- Presented professional image consistent with company's brand values.
- Quoted prices, terms and conditions and other specifications.
- Handled post sales process as per company's expectations.
Sales and Marketing Intern
Parag Milk Foods Pvt. Ltd.
05.2022 - 07.2022
- Conducted basic market research to identify customer needs.
- Promoting the brand by offering valuable insights to clients.
- Increasing awareness about the brand by regularly meeting new clients,discussing the products and sample distributions.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Assembled reports and presentations to share insights and recommendations with my reporting manager.
Food and Beverage Associate
The Oberoi Group
07.2018 - 10.2018
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained new staff members on company policies and procedures.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Greeted customers and answered inquiries regarding menu items and specials.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Housekeeping Intern
Holiday Inn Express
07.2016 - 01.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Verified cleanliness and organization of storage areas and carts.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Sorted, laundered and put away various laundry items.
- Changed bed linens and collected soiled linens for cleaning.
Education
MBA - Marketing And Operations
Jaipuria Institute of Management
Jaipur (Rajasthan) 04.2001 -
Bachelor of Science - Catering Science And Hospitality Management
International Institute of Hotel Management
Jaipur 04.2001 -
High School Diploma -
Gyan Ganga Educational Academy
Raipur (Chattisgarh) 04.2001 -
Skills
Lead Prospecting
Lead Generation
Cold Calling
Sales Pipeline Management
Fluent in Hindi and English
Training and Mentoring
CRM Platforms
Relationship Building and Rapport
Timeline
Business Development Executive
Regalo Kitchens Pvt. Ltd
06.2023 - 02.2024
Sales and Marketing Intern
Parag Milk Foods Pvt. Ltd.
05.2022 - 07.2022
Food and Beverage Associate
The Oberoi Group
07.2018 - 10.2018
Housekeeping Intern
Holiday Inn Express
07.2016 - 01.2017
MBA - Marketing And Operations
Jaipuria Institute of Management
04.2001 -
Bachelor of Science - Catering Science And Hospitality Management
International Institute of Hotel Management
04.2001 -
High School Diploma -
Gyan Ganga Educational Academy
04.2001 -