Sushant Sarin

Spearheaded reinsurance management and governance for Tata AIG with FY24 GWP of USD 1.9 Bn, demonstrating expertise in forecasting and addressing evolving reinsurance requirements within a rapidly growing yet tough industry landscape.

☑️ Continuously surpassed expectations by achieving best in industry reinsurance programs annually, characterized by superior reinsurer quality, highest commission earnings and lowest reinsurance costs.

Directed Tata AIG's Commercial Insurance operations to drive revenue, profit, and market share expansion. Oversaw risk management, underwriting, risk engineering and loss control, broker and agency distribution and sales, client satisfaction initiatives, and digitization of business for anytime-anywhere access for customers and internal efficiencies. Spearheaded talent development programs to enhance performance.

☑️ Led Tata AIG Commercial Insurance to second position among private insurers and third position in the overall industry with Gross Written Premiums of USD 500 mn, achieving year-on-year profitability goals. Established the industry's most coveted Commercial Insurance team.

Took responsibility for engagement with AIG MEMSA and APAC for products, underwriting, multinational business, and JV collaboration opportunities. Engaged with IRDAI for product approvals, pools, annual reviews, etc.

☑️ Fostered a thriving and synergistic collaboration with AIG and effective regulatory coordination, compliance, and governance.

☑️ Achieved the distinction of Tata AIG being voted the 'Most Preferred General Insurance Company' 6 times in a row, by Insurance Brokers Association of India.

☑️ Successfully positioned Tata AIG as a leading private player in the industry, overseeing its retail and commercial operations across geographies and functions.

☑️ Built Tata AIG's presence and brand in the market, established underwriting and distribution, acquired and managed large customers.

☑️ Achieved and maintained exceptional customer satisfaction levels, consistently surpassing top line and bottom line budgets year on year.

☑️ Played a key role as a founding member in establishing AIG's presence in India, provided key inputs in the creation of business plans.

☑️ Proactively sought out exceptional talent for successful onboarding.

☑️ Led the selection and adaptation of policy forms for launch in the Indian market.

☑️ Led the Company's business operations in multiple geographies, successfully driving growth through strategic business development, efficient underwriting, and prompt claims settlement.

Began my career as an entrepreneur with a growing textile business. Disaster in the shape of floods, and discovery by our insurers that we had been sold every conceivable cover but one – against floods – led me to shut down my business.

☑️ At 22, I resolved to become an insurer and contribute to establishing a better general insurance industry in India.