MS Office
Sushant Shekhar
Team Leader
Patna
Summary
Enterprising Job Title successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Store Manager
CS Tradelink PVT LTD
Patna
09.2019 - Current
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Trainer
Vivo
Patna
02.2016 - 04.2017
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Analyzed team performance and identified opportunities for additional training.
Team Leader
Vivo
Daudnagar
04.2017 - 09.2019
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Led team of Number members while providing exceptional customer service.
Sales Associate
Nokia
Patna
02.2013 - 02.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
10th - Mathematics
Central Board of Secondary Education
Jehanabad 03.2004 - 03.2005
Bachelor Of Science In Information Technology - Computer And Information Sciences
Sikkim Manipal University
Patna 08.2008 - 04.2011
Intermediate Of Science - Mathematics
Bihar Intermediate Education Council
Patna 04.2005 - 04.2007
Skills
Team leadership and coaching
Software
Timeline
Store Manager
CS Tradelink PVT LTD
09.2019 - Current
Team Leader
Vivo
04.2017 - 09.2019
Trainer
Vivo
02.2016 - 04.2017
Sales Associate
Nokia
02.2013 - 02.2016
Bachelor Of Science In Information Technology - Computer And Information Sciences
Sikkim Manipal University
08.2008 - 04.2011
Intermediate Of Science - Mathematics
Bihar Intermediate Education Council
04.2005 - 04.2007
10th - Mathematics
Central Board of Secondary Education
03.2004 - 03.2005
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