Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Declaration
Accomplishment
Timeline
Generic

Sushant Shiva

Data Analyst Executive
Delhi

Summary

Data Analyst with a background in project reporting, rollout tracking, and KPI monitoring across customer implementation work. Brings hands-on experience saving 32 lakhs revenue in FY 2025-2026, organizing 13 to 20 reports per month from 3 to 5 sources at 90% to 94% accuracy after validation, daily, weekly, and monthly updates, resolving data gaps through coordination with technical teams, and keeping stakeholders aligned with clear reporting. Well suited to roles that need accurate analysis, structured follow-up, and dependable insight into project progress and performance.

Overview

1
1
Language
1
1
Certification
14
14
years of professional experience

Work History

Junior Data Analyst

KMG Tech Solutions Pvt Ltd
07.2024 - Current
  • Designed and operated dashboards using Power BI for enhanced real-time data visualization.
  • Analyzed complex datasets to identify trends and patterns, transforming findings into accessible visualizations and reports.
  • Assessed complex datasets to reveal trends and influence business choices.
  • Participated in project planning meetings to ensure clear definition and understanding of data requirements among team members.
  • Engaged with various departments to enhance reporting efficiency and uphold data integrity.
  • Performed data cleansing and validation to maintain accuracy in analytical reports.
  • Broadened professional competence by attending essential training programs, workshops, and conferences, upholding best practices within the data analytics field.
  • Broadened professional competence by attending essential training programs, workshops, and conferences, upholding best practices within data analytics field.

Rollout Coordinator

Sysnet Global Technologies Pvt Ltd
09.2022 - 06.2024
  • coordinating VSAT and Hugheson (SIM base router) installation operations for diverse customer projects
  • Collaborated on key projects with Wipro, NABARD, IOCL, SDWAN, Tata BTI, Hitachi, and BPCL to enhance service delivery.
  • Coordinated VSAT and Hugheson (SIM base router) installation operations to meet diverse customer project requirements.
  • Directed project cost management to ensure compliance with stipulated budgets post vendor negotiations.
  • Supervise team of 20 engineers in North India to facilitate smooth functioning of regional operations.
  • Project planning and execution via grasping complete project requirements and timelines for effective implementation in both technical and non-technical areas.
  • Synchronized cross-functional teams to refine project workflows and strengthen collaboration.
  • Developed and implemented process innovations that enhanced operational efficiency.

Project Consultant

Aletheia Technologies Pvt Ltd.
06.2015 - 05.2017
  • Coordinated back office activities for successful project roll out.
  • Collaborated with internal team and stakeholders on shifting and rollout activities to ensure alignment.
  • Sending Daily project and shifting trackers to customers and internal stakeholders.
  • Prepared daily, weekly, and monthly analysis reports for HCIL.
  • Managed backend coordination and reporting needs for PM/RPM to support project objectives.
  • Organization: Aletheia Technologies Pvt Ltd.
  • Client: Hughes Communication India LTD
  • Designation: Project Consultant
  • Duration: JUN 2015 – May 2017

Incident Management Team

Renovision Automation Services
07.2012 - 06.2015
  • Led Network Level 1 team, managing daily alerts to ensure timely incident response.
  • Coordinated with vendors for network device management, ensuring seamless integration and support.
  • Producing management information, including KPIs and reports
  • Developing and maintaining the incident management system.
  • Resolved power-related issues by coordinating with external vendor and completing IT rollout following alert.
  • Ensuring that all IT teams follow the incident management process for every incident
  • Reviewing and auditing the process.
  • To lead the Network Level 1 Team and managing the Alerts on daily basis.
  • To have various types of analysis of Events and alerts.
  • Coordinating with External Vendor for Power related issue and complete IT roll out after the Alert occurred.
  • To coordination with Vendor for Network Device with respective vendors.
  • To verifying the configuration of Router and Switch on PAN India with Level-2 & Level-3.
  • Highlight the challenges and lowlights for providing the resolution or workaround.
  • Organization: Wipro Infotech
  • Client: Employee State Insurance Corporation (ESIC Data Centre)
  • Worked effectively in fast-paced environments.

Education

Diploma - Computer Science

Board of Technical Education Delhi
Delhi
01-2012

10th Grade - undefined

Sahoday Sr. Sec. SCHOOL, Delhi
Delhi
01-2009

Skills

MS Office

Power Bi

BMC ITESM/MIDAS

Excel reporting

Advanced Excel

Project coordination

Rollout coordination

Vendor coordination

Stakeholder communication

Team coordination

Incident management

Change management

SLA monitoring

KPI reporting

Root cause analysis

Software

Power Bi

Certification

Power Bi

Interests

Listening to Music, Internet Surfing, Watching Movies

Declaration

I hereby declare that all the information furnished by me is correct to my knowledge and beliefs.

Accomplishment

Achieved “Star of the Month” award for playing a critical role during the High Priority issue being reported at Service Desk and providing support to both internal and external team., Achieved “Star of the Month” award for playing the critical role in reduction of Network down Calls.

Timeline

Junior Data Analyst

KMG Tech Solutions Pvt Ltd
07.2024 - Current

Rollout Coordinator

Sysnet Global Technologies Pvt Ltd
09.2022 - 06.2024

Project Consultant

Aletheia Technologies Pvt Ltd.
06.2015 - 05.2017

Incident Management Team

Renovision Automation Services
07.2012 - 06.2015

10th Grade - undefined

Sahoday Sr. Sec. SCHOOL, Delhi

Diploma - Computer Science

Board of Technical Education Delhi
Sushant ShivaData Analyst Executive