SUSHANT SINGH
Product Manager
New Delhi
Summary
Experienced Product Manager with a strong background in operations, specializing in healthcare, real estate and technology sectors. Demonstrated success in product development, strategic planning, and team leadership across startups and established companies. Proficient in implementing innovative solutions, managing cross-functional teams, and driving business growth through data-driven decision-making and effective stakeholder management.
Overview
6
6
years of professional experience
Work History
Product Manager- Operations - R&D
HealthATM India Pvt
01.2021 - 08.2021
- Worked extensively in Yolo health products right from planning to development, and made enhancements in the products
- Planned the product roadmap and did the assembly planning
- Worked in Research and development in the fields of Artificial Intelligence (AI), RPA (Robotic process automation), IPA (Intelligence process automation) and machine learning
- Developed a new product and new methods to measure health indicators more accurately and improve the user experience
- I led the development of specific product requirements and standard operating procedures (SOPs) for the development of future ready and user friendly products
- Worked in partnership with both Public and Private entities including Indian Railways, Lucknow Municipal Corporation, New Delhi Municipal Council and Max Health Insurance
- Created Unified Modelling Language (UML) diagrams for Business Process Modelling which included Activity Diagrams, Sequence Diagrams, Wireframes, and Flow Charts
- Provided assistance in preparing Business Requirement Document (BRD) and then converted business requirements into Functional Requirements Specification (FRS)
Product Manager & Operations
SBS Healthcare Services Pvt Ltd
12.2017 - 01.2021
- Led implementation of Hospital Management Software, driving efficiency and system centralization through strategic resource allocation and workflow optimization, resulting in a 30% increase in operational productivity
- Spearheaded operations for SBS Health across multiple hospitals, overseeing Strategic Planning, Business Development, Logistics, and Conflict Management. Managed a team of 100+ employees and coordinated a network of 50+ healthcare providers, resulting in a 25% improvement in cross-departmental efficiency
- Steered annual budgeting process, aligning Annual Business Plan with Strategic Business objectives. Implemented data-driven methodologies for budget assumptions, resulting in 20% increase in budget accuracy
- Expertise in Product Development, Strategic Planning, and Data Research, with strong UX/UI skills
Product Head
NoBrokerage.com
07.2016 - 12.2017
- Part of the core team; Led a team of 10+ in Product Development, Operations and Logistics
- Prioritized customer-centric and business-driven product requirements to develop an intuitive, end-to-end solution, enhancing user experience across diverse global markets
- Expanded and fortified the company's global network by researching and engaging top-tier advisors and developers, significantly enhancing the reliability and scope of our database
- Conducted comprehensive sales, trend, and profitability analyses to implement data-driven feedback loops, addressing market gaps and optimizing performance across global markets
- Identified and implemented critical product enhancements, leveraging innovative tools to significantly boost customer and advisor satisfaction across international markets
- Led product conceptualization and cross-platform delivery, aligning with business objectives and driving revenue growth across international markets
Operations Intern
Groctech Solutions Private Limited
05.2015 - 06.2015
- Optimized supply chain processes by implementing advanced Operations & Logistics Management strategies, enhancing efficiency and scalability across the market
- Enhanced Enterprise Resource Planning (ERP) system by integrating spreadsheet-based Business Intelligence (BI) tools, improving data analysis and decision-making capabilities
- Expanded product portfolio by 10% through strategic partnerships, successfully negotiating agreements with 15+ retailers in Mumbai
Education
Civil Engineering -
Indian Institute of Technology, Bombay
Mumbai 01.2012 - 1 2017
Skills
HTML/HTML5
CSS/CSS3
JavaScript
Python
Spreadsheets
Agile methodologies (Scrum, Kanban)
Django Framework
Jira, Trello, Asana
MySQL
JIRA
Wireframes
Product lifecycle management
Zeplin
Product metrics and KPI tracking
Slack, Microsoft Teams, Confluence
UserTesting, Hotjar
Timeline
Product Manager- Operations - R&D
HealthATM India Pvt
01.2021 - 08.2021
Product Manager & Operations
SBS Healthcare Services Pvt Ltd
12.2017 - 01.2021
Product Head
NoBrokerage.com
07.2016 - 12.2017
Operations Intern
Groctech Solutions Private Limited
05.2015 - 06.2015
Civil Engineering -
Indian Institute of Technology, Bombay
01.2012 - 1 2017