Sushant Tamta
B 10/104B, UDAYGIRI APPTS- 2, SECTOR- 34 NOIDA
Summary
To achieve a challenging and professional position from where I can make a significant contribution to the organization in the form of my dedication by using all my skills, knowledge and smart working.
Overview
10
10
years of professional experience
Work History
Operations Officer
INDIA POST PAYMENTS BABK
11.2025 - Current
- Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Liaised between departments including HR, IT and Finance ensuring smooth communication and collaboration.
- Optimized business processes to foster operational efficiency.
HR Administrator
INDIA POST PAYMENTS BANK
03.2024 - 11.2025
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
Specific step
08.2023 - 01.2024
- Generate the complaints tickets and resolve the quarry in a mail, also revert the resolution in mail.
Hindware appliances
12.2022 - 08.2023
- Responsible for handling agreements all over India, Tack care for the labours payment.
Sales executive
India bulls Dhani loans and services
11.2021 - 10.2022
- Resolve the payment gateway problem and sales process.
Senior Executive
Cloud point Technologies
06.2018 - 10.2021
- Responsible for handling the service and installation for Home application, my core work was align our service team for service and installation all over pan India and take closer for.
Customer support
Vertex PVT.LTD.
09.2015 - 05.2016
- To handle all query related to Vodafone
Education
Bachelor - Technology (E.C.E)
MANAV BHARTI UNIVERSITY
Shimla, India01-2015
Higher Secondary Certificate - BSEAP
BSEAP
01-2011
Secondary School Certificate - CBSE
D.A.V PUBLIC SCHOOL
01-2009
Skills
- MS WORD
- MS EXCLE BASIC
- POWER POINT
- TYIPING 20 TO 25 WPM
PERSONAL ATTRIBUTES
- A high standard of professionalism in my work
- Ability to remain calm and objective in all situation
- Ability to quickly identify and resolve issues
- Innate ability for rapid decision making.
Timeline
Operations Officer
INDIA POST PAYMENTS BABK
11.2025 - Current
HR Administrator
INDIA POST PAYMENTS BANK
03.2024 - 11.2025
Specific step
08.2023 - 01.2024
Hindware appliances
12.2022 - 08.2023
Sales executive
India bulls Dhani loans and services
11.2021 - 10.2022
Senior Executive
Cloud point Technologies
06.2018 - 10.2021
Customer support
Vertex PVT.LTD.
09.2015 - 05.2016
Bachelor - Technology (E.C.E)
MANAV BHARTI UNIVERSITY
Higher Secondary Certificate - BSEAP
BSEAP
Secondary School Certificate - CBSE
D.A.V PUBLIC SCHOOL