Sushant Yadav
Summary
Key Account Management with years of experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales life-cycles with focus on territory expansion.
Overview
11
11
years of professional experience
Work History
Account Manager
Harman International India Pvt Ltd
Pune
10.2024 - Current
- Leading an account of Euro 160 Mio/annum for sustainable growth.
- Long term business plan & strategic execution of all techno commercial activities to keep organic health in P&L
- Lead Mid and Long term sales plan
Manager - Sales (Key Account)
Marquardt India Private Limited
06.2019 - 09.2024
- Secured high-value OEM accounts (turnover of EUR 30 Million/annum) through consultative selling, effective customer solutions and promoting compelling business opportunities by maintained responsibility of sales, contracts, negotiations and reporting of it.
- Generate, identified and pursued valuable business opportunities (average target of EUR 4 Million/annum) to generate new company revenue to execute business case and plan supporting achievement of established quotas.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Early engagement in new project development through product promotions with variety of activities to generate the RFQ and pursued opportunity as project manager to realize it in SOB/SOP by managing costs, schedule and performance.
- On going commercial settlements such ECN, price indexing, special payment for D&D, toolings and premium freights.
- Maintain account ebooks by on time payment collections (EUR 3 Million/month) and reconciliation of debits credits and TDS etc.
- Key inputs by preparing short mid & long term forecasting and tracking to balanced demand and supply while aligning volume and mix to achieve production objectives for customers.
Assistant Manager - Business Development (Key Account)
Pricol Wipping Systems India Limited
08.2017 - 06.2019
- Business development and sales management activities (turnover of EUR 10 Million) for OEM's.
- Market Segmentation, competitor mapping and its movements, SOB monitoring, price settlement and indexing of products in line to previous models and meeting target pricing of customers.
- Payment collection and reconciliation - monthly receivable against the sales, sales returns, debits & credits.
- MIS data preparation and presentation to management as per company provided guidelines and time lines.
- Forecasting on monthly & quarterly basis and coordination with local representatives for Pipeline monitoring & proactive communication with customer material planners to avoid any line stoppages.
- Inputs for production planning, mapping capacity and demand. Monitoring the dispatch activities such as on time invoicing & invoice accounting.
- Planning, managing logistics, warehouse, transportation and customer services while monitoring compliance with laws, regulations & ISO/IATF requirements.
Technical Author (Customer Support)
GGS Information Services Private Limited
05.2016 - 02.2017
- Developing parts catalogs for the John Deere Saran and Waterloo engine factories for Product Support.
- Updating parts and service information pertaining to various engineering, manufacturing and parts management domains.
- Working on Engineering Change Management decisions released by engineering department and adopting them in John Deere technical publications.
- Using SAP Windchill PDM-Link, Creo-View and WISE software to get manufacturing (Service/Production/Non-service), design and inventory status of tractor parts and to update them into product parts catalogs.
Sales & Service Engineer
Farmola Agrotech
06.2015 - 01.2016
- Manage and execute activities such as product awareness and branding.
- Customer meet, exhibition participation and road show.
- Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.
- Reduction in customer complaints by taking customer feedback and sharing further to manufacturer.
- On field machine installation demonstration and technical support to customer.
- Service parts warranty check and repairs.
Intern
John Deere India Private Limited
Education
MBA - Business Analyst
Birla Institute of Technology and Science
B-Tech - Automobile Engineering
Rajarambapu Institute of Technology
Timeline
Account Manager
Harman International India Pvt Ltd
10.2024 - Current
Manager - Sales (Key Account)
Marquardt India Private Limited
06.2019 - 09.2024
Assistant Manager - Business Development (Key Account)
Pricol Wipping Systems India Limited
08.2017 - 06.2019
Technical Author (Customer Support)
GGS Information Services Private Limited
05.2016 - 02.2017
Sales & Service Engineer
Farmola Agrotech
06.2015 - 01.2016
Intern
John Deere India Private Limited
MBA - Business Analyst
Birla Institute of Technology and Science
B-Tech - Automobile Engineering
Rajarambapu Institute of Technology