Sushanthi Chivukula

• Working as Central Implementation project Coordinator and handling global payroll implementation of ADP Streamline Central Services across Client organization for APAC and EMEA.
• Responsible for Project and relationship management of implementation of international payroll solutions for multinational corporations in over 100 countries. Organizing kick off calls with clients and payroll providers to kick off the project, preparing and sharing Project Charters.
• · Understand and manage Client's needs at HQ (global) level& ensuring legal factors during implementation. Work with cross-Functional teams to analyze client requirements and plan for process transitions.
• · Work with project team to define, estimate and schedule project work to achieve project objectives. Identify and escalate critical issues in timely manner
• Understanding of Payroll, Country specific laws, legislations and regulations of countries across global (majorly Asia pacific and EMEA)
• Payroll understanding
• Performing Integration activities that link Client HRIS to ADP Celergo- Workday, Success factor, Workforce Now.
• Conducting conference calls with Client (HQ) to present the Central Implementation Setup processes and maintain client contact on regular basis to ensure good relationship.
• Coordinating the different teams that support CIS Team to achieve clients' implementation on time
• Solving potential issues that may prevent the satisfactory and timely completion of the global implementation.
• Training and mentoring new team members
• Subject matter expert for all functional areas through ADP for the conversion.
• Effective communication and interpersonal skills
• Evaluated and defined internal and client needs and coordinated for a smooth implementation for several new entities across the globe.
• Single point of contact for Project Planning, Coordination, escalation for client HQ's needs, dealing with country payroll providers and clients and responsible for effective project kick off.
• Track Project Implementation, risks, Concerns and publish status updates and reports. Managing due diligence of engagements,
• Setting up and configuring ADP tools and act as consultant ensuring a proper transition from implementation to recurring service.
• Handling the Escalation or to make calls from or to the Clients to resolve the issues or to fix those ASAP.
• Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
• Reduced process lags and improved productivity by supervising implementation managers.
• Communicated effectively with third-party personnel involved in implementation efforts, coordinating activities to maximize progress.

• Processing the Payrolls, using UK Legislations.
• Analyzing the variances and taking the correct steps.
• Preparing the Quarterly Letters and Building the Calendars for the new year.
• Tracking the mails, for new queries and tasks.
• Payroll Validation.
• Month end Reconciliations.
• Preparing Quarterly Letters every quarter.
• Importing and Exporting the Data(both WAT and PDE Imports) and sending them to the client with 100% accuracy and TAT.
• Performing other Post Live commits of payrolls as per the requirements of the client.
• Training the new joiners about the product and giving any updations if required.
• Checking the foot prints and support inbox to track all the emails and work accordingly
• Developed and maintained courteous and effective working relationships.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Delivered services to customer locations within specific timeframes.
• Resolved problems, improved operations and provided exceptional service.

Special Process Handled : P11Ds (Feb-10 - July 10)

Was responsible to submit all the P11D documents of employees to HMRC on time

• Managed time efficiently in order to complete all tasks within deadlines.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Was responsible in verifying the employees Identify with Social Security Numbers to issue the Digital Certificate for encrypting the payroll data.