Summary
Overview
Work History
Education
Skills
Attributes
Timeline
Generic

Susheel Chandra Shukla

Noida,Uttar Pradesh

Summary

Results-driven Java Development Manager with around 19 years of hands-on experience across the full Software Development Life Cycle (SDLC), including requirement gathering, analysis, design, development, testing, and deployment. Skilled in designing and implementing scalable, maintainable applications in the Retail and Finance domains. Strong expertise in Object-Oriented Analysis and Design (OOAD) with excellent working knowledge of design principles and patterns. Proficient in Java-based web application development using MVC architecture with frameworks such as Struts, incorporating Tiles and Validation frameworks. Extensive experience in developing presentation and controller layers using JSP, Servlets, and JSTL, including custom tag development. Hands-on experience with JDBC, leveraging DAO patterns for effective database interaction and application structure. Strong database programming skills with SQL, PL/SQL, and Stored Procedures, working with Oracle and MySQL databases. Familiar with front-end technologies like HTML, CSS, JavaScript, XML, DTD, and XSLT for UI development and data interchange. Proficient with IDEs such as Eclipse and MyEclipse, and experienced with application servers including JBoss and Apache Tomcat. Good understanding of software design patterns and best practices for enterprise application development. Experienced in version control systems such as CVS and SVN, and familiar with Linux and Windows environments. Strong analytical, problem-solving, and troubleshooting abilities with excellent communication and team collaboration skills. Demonstrated ability to work effectively with cross-functional teams and clients to deliver quality solutions on time.

Overview

19
19
years of professional experience

Work History

Development Manager / Development Supervisor

American Express, Hosted Wires(Client), RTP
Gurugram
03.2021 - Current
  • Company Overview: This initiative encompasses multiple critical payment platforms at American Express, including ACH (Automated Clearing House), Wires Client—serving multiple external bank clients such as Discover, and Instant Payments (RTP), enabling real-time fund transfers with banks like TD Bank. These platforms are integral to AMEX’s high-value, real-time, and scheduled payment processing infrastructure, supporting complex financial operations across domestic and international markets. The systems ensure secure, compliant, and high-performance transaction processing, and are built for scalability and reliability to meet modern digital banking demands.
  • Led and managed multiple cross-functional teams totaling approximately 30 members including Dev and QA, responsible for the support, enhancement, and operational reliability of payment platforms across ACH, Client Wires, and RTP.
  • Functioned as the primary point of contact for client interactions and internal stakeholders, translating business needs into clear technical requirements and ensuring smooth delivery of features and fixes.
  • Directed code development, peer reviews, and adherence to enterprise architecture and security standards, ensuring consistent code quality and maintainability.
  • Coordinated with DevOps and QA teams for deployment planning, environment validation, and production release management, with minimal business disruption.
  • Led the incident management and resolution lifecycle using JIRA, ServiceNow, and Splunk, including monitoring, triaging, root cause analysis, and permanent fix implementation.
  • Prepared and submitted weekly issue matrix sheet updates to senior management, summarizing high-priority incidents, resolution timelines, root cause trends, and SLA compliance metrics.
  • Mentored team leads (Dev and QA’s), promoted best practices, and nurtured a collaborative environment aligned with Agile principles and delivery timelines.
  • This initiative encompasses multiple critical payment platforms at American Express, including ACH (Automated Clearing House), Wires Client—serving multiple external bank clients such as Discover, and Instant Payments (RTP), enabling real-time fund transfers with banks like TD Bank. These platforms are integral to AMEX’s high-value, real-time, and scheduled payment processing infrastructure, supporting complex financial operations across domestic and international markets. The systems ensure secure, compliant, and high-performance transaction processing, and are built for scalability and reliability to meet modern digital banking demands.

Development Manager / Development Supervisor

BNY Mellon
Gurugram
08.2019 - 02.2021
  • Company Overview: BNY Mellon (BNYM) is one of the largest global banking and financial services institutions, providing investment management and servicing solutions to clients worldwide. The project involved the support, enhancement, and maintenance of a suite of enterprise-level financial applications critical to the bank's operations.
  • Led a 7-member development and support team focused on post-deployment application maintenance and feature enhancements.
  • Acted as the primary liaison between the client and the development team, managing end-to-end client communications and ensuring timely delivery of solutions.
  • Conducted requirement gathering sessions, performed impact analysis, and translated business needs into technical specifications.
  • Oversaw and contributed to development tasks, ensuring adherence to coding standards, best practices, and architectural guidelines.
  • Managed issue tracking, root cause analysis, and resolution of production defects in coordination with the QA and operations teams.
  • Ensured smooth deployment of updates and fixes with minimal impact on business operations.
  • BNY Mellon (BNYM) is one of the largest global banking and financial services institutions, providing investment management and servicing solutions to clients worldwide. The project involved the support, enhancement, and maintenance of a suite of enterprise-level financial applications critical to the bank's operations.

Technical Manager

Renovite
Gurugram
01.2019 - 08.2019
  • Company Overview: RenoSwitch is a payment switching platform that interfaces with Automated Teller Machines (ATMs), mobile payment systems, and internet-based commerce portals. It consolidates all electronic transactions and intelligently routes them to one or more payment processors for authorization and settlement.
  • Led end-to-end development activities, including architecture design and code review.
  • Managed integration points with multiple external systems for transaction processing.
  • Oversaw team deliverables and facilitated agile sprint planning.
  • RenoSwitch is a payment switching platform that interfaces with Automated Teller Machines (ATMs), mobile payment systems, and internet-based commerce portals. It consolidates all electronic transactions and intelligently routes them to one or more payment processors for authorization and settlement.

Project Lead

FIS
Gurugram
01.2014 - 01.2019
  • Company Overview: ENI and BDF are core e-banking applications that support financial institutions with secure and scalable digital banking operations.
  • Leading application support and maintenance efforts with a 7-member team.
  • Managing incident resolution, enhancements, and client communications.
  • Responsible for gathering requirements, planning releases, and ensuring timely delivery of solutions in a production environment.
  • ENI and BDF are core e-banking applications that support financial institutions with secure and scalable digital banking operations.

Technical Lead

FIS
Gurugram
01.2012 - 12.2014
  • Company Overview: MarketLive is a robust e-commerce platform offering customizable online store solutions. It leverages a highly scalable architecture using modern Java frameworks.
  • Contributed to both core product development and site-specific customizations.
  • Created low-level design documents and performed code/design reviews.
  • Developed new modules and features, and wrote unit tests using JUnit.
  • MarketLive is a robust e-commerce platform offering customizable online store solutions. It leverages a highly scalable architecture using modern Java frameworks.

Technical Lead

FIS
Gurugram
07.2009 - 12.2011
  • Company Overview: SCS is a GUI-based store management system that maintains inventory, sales history, customer preferences, and order tracking.
  • Designed and developed the front-end and back-end components.
  • Enabled real-time data representation through XML and Web Services over Sockets.
  • SCS is a GUI-based store management system that maintains inventory, sales history, customer preferences, and order tracking.

Software Engineer

ISTS Inc.
Gurugram
07.2008 - 06.2009
  • Company Overview: This Stand-In module enables transaction authorization during system outages or partner gateway failures by supporting delayed authorization workflows.
  • Developed business logic for transaction handling and metadata-driven rules.
  • Ensured fail-safe processing in high-availability financial systems.
  • This Stand-In module enables transaction authorization during system outages or partner gateway failures by supporting delayed authorization workflows.

Senior Software Engineer

FIS
11.2007 - 07.2008
  • Company Overview: MarketLive is a robust e-commerce platform offering customizable online store solutions. It leverages a highly scalable architecture using modern Java frameworks.
  • Core contributor to the product framework and site-level customization.
  • Wrote and maintained unit tests, participated in peer reviews, and contributed to product enhancements.
  • MarketLive is a robust e-commerce platform offering customizable online store solutions. It leverages a highly scalable architecture using modern Java frameworks.

Software Engineer

NIIT
Noida
10.2006 - 11.2007
  • Company Overview: A web-based Learning Management System (LMS) for Philips that allows employees to enroll in various training programs (online, ILT, and blended). It supports different user roles and administrative functionalities.
  • Developed modules such as Ceridian Integration and Learning History.
  • Built SQL Loader-based data migration tools and resolved live issues.
  • Added features to manage user profiles and generate dynamic reports.
  • A web-based Learning Management System (LMS) for Philips that allows employees to enroll in various training programs (online, ILT, and blended). It supports different user roles and administrative functionalities.

Software Engineer

NIIT
Noida
05.2006 - 10.2006
  • Company Overview: An enterprise e-learning platform designed for multiple clients of Thomson eLearning. Each client and user receive tailored access to educational modules.
  • Developed an Auditing module using Spring AOP and Hibernate for tracking database actions.
  • Built dynamic modules and supported access control based on user roles.
  • An enterprise e-learning platform designed for multiple clients of Thomson eLearning. Each client and user receive tailored access to educational modules.

Education

Bachelor's Degree - Computer Science

M.J.P. Rohilkhand University
08.1999 - 07.2003

Intermediate (12th Grade) -

UP Board
01.1996 - 01.1997

High School (10th Grade) -

UP Board
03.2025 - 03.1995

Skills

  • Java

  • J2EE

  • PL/SQL

  • Servlets

  • JSP

  • JNDI

  • Struts

  • JMS

  • JDBC

  • JavaMail

  • JavaBeans

  • Swing

  • DTD

  • XML Schema

  • SAX

  • DOM Parsers

  • Oracle 10g

  • Microsoft SQL Server

  • MySQL

Attributes

  • Highly hardworking, diligent, and dedicated professional with a strong focus on results.
  • Strong team player with excellent interpersonal skills and the ability to build and maintain positive working relationships.
  • Resilient and solution-oriented, with the determination to overcome challenges and consistently deliver results.
  • Willing to go the extra mile to ensure timely and quality delivery.
  • Possess excellent communication and presentation skills, with a confident and clear delivery style.

Timeline

High School (10th Grade) -

UP Board
03.2025 - 03.1995

Development Manager / Development Supervisor

American Express, Hosted Wires(Client), RTP
03.2021 - Current

Development Manager / Development Supervisor

BNY Mellon
08.2019 - 02.2021

Technical Manager

Renovite
01.2019 - 08.2019

Project Lead

FIS
01.2014 - 01.2019

Technical Lead

FIS
01.2012 - 12.2014

Technical Lead

FIS
07.2009 - 12.2011

Software Engineer

ISTS Inc.
07.2008 - 06.2009

Senior Software Engineer

FIS
11.2007 - 07.2008

Software Engineer

NIIT
10.2006 - 11.2007

Software Engineer

NIIT
05.2006 - 10.2006

Bachelor's Degree - Computer Science

M.J.P. Rohilkhand University
08.1999 - 07.2003

Intermediate (12th Grade) -

UP Board
01.1996 - 01.1997

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Susheel Chandra Shukla