SUSHEET HASHIA

Optimized Odoo business modules to meet complex client requirements, and improve efficiency.

• Analyzed and documented business requirements, ensuring alignment of Odoo solutions with strategic goals.
• Led integrations with external systems to streamline workflows and improve data connectivity (WhatsApp, Outlook, and Gmail).
• Optimized Odoo functionalities to enhance performance and scalability, reducing operational bottlenecks.
• Generated advanced analytics and reports using Odoo tools, delivering actionable insights for decision-makers.
• Provided remote support and consultations, resolving technical challenges across Odoo modules.
• Coordinated customer communications to confirm issue resolution and gather feedback for enhancements.
• Delivered solution-focused recommendations, increasing client retention and engagement.

• Delivered timely and effective customer support for scent marketing solutions and air purifier systems.
• Conducted product demonstrations and training sessions, enhancing client utilization of services.
• Built and maintained strong relationships with key clients as primary contact for inquiries and escalations.
• Implemented customer success strategies to drive service adoption, retention, and expansion.
• Coordinated implementation of scent marketing and air purifier solutions, ensuring on-time delivery and client satisfaction.

• Compiled reports and managed legal documents to streamline team communication.
• Directed team performance and engagement initiatives to improve productivity.
• Worked closely with cross-functional teams to align resources effectively.
• Employed Power BI for graphical analysis of work and performance metrics.

• Cultivated strong client relationships in real estate to align services with specific goals.
• Resolved client issues proactively, collaborating to enhance customer experiences.
• Developed strategic marketing campaigns by sharing success stories to encourage client advocacy.
• Employed analytics to track client engagement and generate detailed reports.
• Streamlined complex information for clients, providing updates and coordinating across functions.