Sushil DHAWANDKAR
Training
Mumbai,MH
Summary
Regional Training Manager overseeing 1 region's multi-state training operations, trainer development, and program compliance. Coordinates classroom and virtual delivery, monitors regional training data, and conducts 10+ center and compliance checks per quarter to keep implementation aligned with standards. Strengthens delivery quality by coaching 35+ trainers per month, and supporting consistent execution across locations.
Overview
15
15
years of professional experience
Work History
Regional Master Trainer
Magicbus India Foundation
HO-Mumbai, Maharashtra
09.2023 - Current
- • Led regional Learning & Development operations by planning, facilitating, and monitoring induction, functional, refresher, advanced, and capability-building programs through virtual and classroom-based formats.
• Managed the end-to-end trainer lifecycle, including recruitment, orientation, onboarding, coaching, mentoring, session observations, performance feedback, and 90-day hand holding to strengthen trainer capability and facilitation quality.
• Designed and developed training content, learning resources, engagement activities, facilitation tools, and methodologies aligned with programme objectives and organizational requirements.
• Conducted centre visits, operational audits, compliance reviews, fire and safety assessments, and due diligence for new centre selection, ensuring adherence to organization standards, SOPs, quality frameworks, and operational requirements.
• Collaborated with Regional Directors, City Heads, and cross-functional teams through meetings.
• Led employee engagement and continuous learning initiatives, including study groups, boot camps, orientation promentoring sessions, knowledge-sharing forums, leadership connects, refreshers, and other capability-building interventions.
• Developed and maintained training dashboards, MIS reports, performance trackers, and monitoring mechanisms to track training delivery, participation, quality, trainer performance, and regional progress, supporting data-driven decision-making.
• Identified capability gaps and field-level challenges through performance monitoring, centre visits and feedback.
• Facilitated workshops, mentoring sessions, knowledge-sharing forums, and collaborative learning interventions to strengthen staff capabilities, promote peer learning, and build a culture of continuous development.
Master Trainer
Edubridge India PVT LTD
Pune, Maharashtra
04.2018 - 05.2023
- Planned and delivered end-to-end Training of Trainers (ToT) programmes for trainers across PAN India, covering BFSI, Retail, Telecom, and IT/ITES domains through both classroom and virtual learning platforms.
- Designed and facilitated high-impact training sessions on platform skills, product knowledge, process excellence, and facilitation techniques to strengthen trainer capability and delivery effectiveness.
- Collaborated with cross-functional stakeholders to ensure consistent training quality, standardized content delivery, and alignment with business objectives across geographically dispersed teams.
- Drove continuous learning and performance improvement initiatives, enhancing overall training effectiveness and trainer readiness at scale.
- Certified Master Trainer by the National Skill Development Corporation (NSDC) across multiple sectors — BFSI, Retail, IT/ITES, Telecom, and Media & Entertainment (MEPSC) — demonstrating expertise in competency-based training, trainer development, and industry-aligned skill enhancement.
- Enhanced trainee engagement by incorporating interactive activities and real-world examples into training sessions.
- Conducted weekly performance assessments and provided constructive feedback, fostering trainees'' professional growth and development.
- Coaching of Trainers.
- Instructor led online sessions during COVID.
- Managed the mobilization during COVID period.
- Led LMS driven trainings
HR Recruiter
Waves HR Solutions
Pune, Maharashtra
04.2017 - 04.2018
- Successfully managed end-to-end recruitment activities, including candidate sourcing, screening, interviewing, and selection across multiple roles.
- Led and mentored a team of six recruitment executives, ensuring achievement of hiring targets and adherence to quality standards.
- Designed and delivered induction and in-house training programs to enhance employee knowledge, productivity, and professional development.
- Conducted competency-based interviews and candidate assessments to identify and recommend the best talent aligned with client requirements.
- Provided career counseling and interview coaching, enabling candidates to improve their interview performance and professional confidence.
- Guided job seekers in developing ATS-friendly resumes and professional profiles, enhancing their employability and placement success.
- Coordinated with internal stakeholders and clients to understand workforce requirements and ensure timely recruitment delivery.
- Maintained recruitment databases, candidate pipelines, and hiring reports while ensuring compliance with organizational recruitment processes.
Associate Trainer
ICICI Foundation for Inclusive Growth
Pune, Maharashtra
10.2014 - 04.2017
- Delivered classroom-based training programs focused on enhancing employability, workplace readiness, and professional competencies.
- Facilitated engaging sessions on Life Skills, Communication Skills, Presentation Skills, Interview Skills, Spoken English, Interpersonal Skills, Selling Skills, Office Administration, and Basic Computer Applications.
- Designed and delivered activity-based learning interventions to promote experiential learning, learner engagement, and practical skill application.
- Conducted interactive workshops using adult learning principles to improve participants' confidence, communication, and workplace effectiveness.
- Assessed learner progress through continuous evaluation, feedback, and coaching to ensure achievement of learning outcomes.
- Mentored and counseled participants on career readiness, interview preparation, professional etiquette, and workplace behavior.
- Maintained training documentation, attendance records, assessments, and programme reports in line with organizational guidelines.
- Collaborated with programme teams to ensure effective training delivery and successful implementation of skill development initiatives.
Training Manager
Samruddha Jeevan (SJMMCSL)
Pune, Maharashtra
10.2011 - 10.2014
- Planned, coordinated, and delivered PAN India training programs across 150+ branches, covering induction, product, process, and refresher training to ensure consistent learning and operational excellence.
- I was managing trainings for more than 10 states.
- Developed annual and monthly training calendars, scheduled training interventions across multiple branches and states, and ensured timely execution in alignment with business priorities.
- Designed, developed, and updated training content, facilitator guides, and learning modules based on evolving business requirements, product enhancements, and process changes.
- Conducted Training Needs Analysis (TNA) and performance assessments to identify competency gaps and implement targeted refresher and capability-building programs.
- Facilitated high-impact training sessions for senior leadership and operational teams, including Zonal Heads, Senior Branch Managers, Branch Managers, Operations Managers, and Operations Coordinators.
- Evaluated training effectiveness through assessments, feedback, and performance metrics, implementing continuous improvements to maximise learning outcomes.
- Maintained training records, MIS reports, and compliance documentation while ensuring adherence to organizational training standards and quality frameworks.
Education
Bachelor of Civil Engineering - Civil Engineering
BAl Vidya Mandir
Parbhani, India 04.2001 -
Skills
Training facilitation
Training needs analysis
Instructional design
Curriculum development
Trainer onboarding
Coaching & mentoring
Training program management
MIS reporting
Stakeholder management
Timeline
Regional Master Trainer
Magicbus India Foundation
09.2023 - Current
Master Trainer
Edubridge India PVT LTD
04.2018 - 05.2023
HR Recruiter
Waves HR Solutions
04.2017 - 04.2018
Associate Trainer
ICICI Foundation for Inclusive Growth
10.2014 - 04.2017
Training Manager
Samruddha Jeevan (SJMMCSL)
10.2011 - 10.2014
Bachelor of Civil Engineering - Civil Engineering
BAl Vidya Mandir
04.2001 -