Sushil Menon
Mumbai
Summary
Experienced Freelancer with broad portfolio across multiple sectors. Strengths lie in adaptability, project management, and problem-solving skills. Successfully delivered projects on time, ensuring customer satisfaction. Known for creativity, communication skills and the ability to understand client needs accurately.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Freelancer – Infosec GRC & Privacy
Freelancer – Infosec GRC & Privacy
09.2022 - Current
- Responsible for driving practices in the field of ISO 27001, NIST CSF, DPDPA, National Cybersecurity Authority, GDPR etc
- Framework, SAMA CSF etc
- Design ready to use policies for organization, hence giving them edge and focus on core business areas
- Help organizations for successful ISO 27001 Certifications journey
- Assist companies with DPIA as per the Indian Privacy Law
- Strategize implementation plan for Data Privacy Maturity
Senior Manager – Information Security & Networks
Thales India Pvt. Ltd.
Noida
09.2021 - 02.2022
- Act as an internal expert on matters relating to intrusion detection and incident response, and lead investigations into network intrusions and other cybersecurity breaches.
- Contribute to the development and improvement of security monitoring, incident response processes, and solutions as required to support the Thales Asia cyber security program.
- Participate in the Thales Asia cyber security roadmap to deliver projects according to the planning.
- Safeguard information system assets by identifying and solving potential and actual security problems.
- Maintain quality service by following the organization's standards.
- Maintains technical knowledge by attending educational workshops, reviewing publications, and participating in training sessions.
- Conduct security awareness training on a regular basis.
Manager – Enterprise GRC, Asia Pacific
The Walt Disney Co. India Pvt.Ltd.
01.2018 - 08.2021
- Responsible for building, maintaining, and updating TWDC Security Policies and Standards.
- Perform security and compliance assessments on new and existing systems, processes, and technology.
- Responsible for the vendor due diligence process and helping BUs with their overall third-party risk management and compliance.
- Responsible for executing vendor facility audits and understanding their readiness against TWDC strategy.
- Partnering with various business units to ensure security controls are adequate, appropriate, effective, and compliant as per ISPS policy.
- Support the internal and external audit process for relevant compliance concerns, including Management Audit, PCI-DSS, SOX, and GDPR.
- Partner with Business Units and the TWDC Risk Management team in disaster recovery and business continuity planning.
- Act as a central interface point between Global Information Security and Business Segments in APAC, and offer guidance and support.
- Identify and establish process improvements, automation, and innovation opportunities to simplify, standardize, and improve compliance.
- Implement cyber security and risk management programs for India & Southeast Asia.
- Act as a Subject Matter Expert to ensure alignment with Global Information Security strategies and roadmap.
- Interact with executive management and technology leaders to assess near- and long-term strategic security service needs.
- Conduct security awareness training for end users in the organization, ensuring 75% participation attendance.
Asst.Manager - IT
The Walt Disney Co.
Mumbai
05.2011 - 12.2018
- Manage a team of 12 Service Desk Engineers for PAN India IT Support Operations.
- Monitor the ticket management process effectively in synchronization with the service desk located in Mumbai, HO, and across locations.
- Manage projects and ensure that all projects are delivered on time, within scope, and within budget.
- Monitor performance, troubleshoot network problems and outages, schedule upgrades, and collaborate with network architects on network optimization, which improved network performance by 99.95%.
- Maintain the inventory records of over 6,000 IT assets in the asset management system, and ensure that the asset lifecycle is managed appropriately.
- Implement strategies, budgets, and IT solutions for meeting organizational requirements and growing business needs; implement need-based suitable technologies aligned with the business.
Team Lead – Service Desk & Desktop Support
IBM India Pvt.Ltd.
06.2010 - 05.2011
- Managed and monitored the ticket handling process effectively in synchronization with the service desk located in Mumbai, HO, and across locations.
- Involved in supporting partner engagement to ensure SLAs are met at the required locations.
- Planned, scheduled, coordinated, and reviewed the work of Technical Support staff in activities such as planning, evaluating, and scheduling; assisted other IT groups in problem determination, product selection, and special projects.
- Planned, organized, and controlled the overall activities of information systems, including system setup, systems analysis, programming, and computer operation activities.
- Developed strategic information technology plans for the Information Technology Services Division to align with the company’s mission and departmental goals.
- Evaluated the use of technology, as applied to its data processing needs, and recommended alterations and expansions as necessary.
- Coordinated with various users and functional departments for new requirements and work planning.
IS Engineer – West & South
RT Outsourcing Pt. Ltd.
09.2008 - 05.2010
- Managed ticket handling process in coordination with APAC Helpdesk in Singapore.
- Supported Nortel Networks PC environment while adhering to security protocols.
- Facilitated partner engagement to ensure service level agreements were met.
- Acted as single point of contact for IT desktop infrastructure support at Nortel Networks, Mumbai.
- Provided support for Nortel Networks applications including VoIP, VPN, and Desktop & Voice Messaging.
Education
MBA - IT
United Business Institute
Brussels01.2012
Bachelor’s degree - commerce
Mumbai University
Mumbai01.2006
Skills
- IT Governance
- ISO 27001 compliance
- Vendor risk management
- Policy development
- Risk assessment
- Team leadership
- Stakeholder management
- Client management
- Risk management
- Project Management
- Security Operations
- Change Management
- IT Service Management
- Network Management
- Budgeting
- Staff Management
Certification
- ISO/IEC 27001 Lead Implementor
- ISO/IEC 31000 Risk Manager
- ISO/IEC 27001 Professional
- MITRE ATT&CK Defender Fundamentals
- ISACA COBIT 2019 Foundation
- OCEG Certified GRC Professional
- EXIN Information Security Management ISO/IEC 27001 Foundation
- EC Council CEH v5
- ITIL v3 Practitioner
- ITIL v3 Service Operations
- ITIL v3 Foundation
Projects
GRC Tool Evaluation & Implementation for Hotstar in 2022. Privacy By Design Planning for Hotstar in 2022. ISO/IEC 27001 Certification for Hotstar in 2022. Third Party Risk Management Program Implementation in APAC in 2020. Information Security Policy training for End Users in APAC in 2020. eGRC Solution Rollout for TWDC India in 2019. Upgrade of Cisco CUCM from 9.x to 10.x in 2019. Indonesia & Thailand New Office Build Project in 2018. Cisco Telepresence Room Design & Build in 2018. TWDC India Office Audio Video Rooms Revamp Project in 2018. Aruba Wireless Solution Implementation in 2017. India Games Network Infrastructure Revamp Project in 2017.
Technical Skills
Tennable.io, Process Unity, Qualys, Tanium, Nmap, Cain & Abel, Splunk, Kali Linux, F5, Nortel Contivity, Network security, VPNs, Cisco ASA, FortiGate Firewalls, Cisco LAN & Wan equipment’s, Nortel Switching, Nortel VoIP, Cisco LAN equipment’s, Network Management & Access, WAN Optimizer, Microsoft Windows Server 2003, 2008 & 2012, Windows 10, 7 & 8, O365, CentOS Linux 7, Crowdstrike EDR, SLACK, ZOOM, MS Office 2003, 2007, 2010, 2013 & 2016, Altiris Deployment Console, Symantec Enterprise Vault, Symantec Backup Exec, Symantec Discovery Accelerator, Sophos Safeguard, Websense Remote Filtering, ServiceNow, HP Service Manager, BMC Remedy, IBM Codesk, JIRA, ADS, DHCP, DNS and Routing & Switching, Cisco Collaboration Suites (CUCM & UCCX), Webex, Microsoft Teams, Slack, Skype for Business, Cisco Jabber
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Advanced (C1)
C1
References
References available upon request.
Timeline
Freelancer – Infosec GRC & Privacy
Freelancer – Infosec GRC & Privacy
09.2022 - Current
Senior Manager – Information Security & Networks
Thales India Pvt. Ltd.
09.2021 - 02.2022
Manager – Enterprise GRC, Asia Pacific
The Walt Disney Co. India Pvt.Ltd.
01.2018 - 08.2021
Asst.Manager - IT
The Walt Disney Co.
05.2011 - 12.2018
Team Lead – Service Desk & Desktop Support
IBM India Pvt.Ltd.
06.2010 - 05.2011
IS Engineer – West & South
RT Outsourcing Pt. Ltd.
09.2008 - 05.2010
MBA - IT
United Business Institute
Bachelor’s degree - commerce
Mumbai University
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