SUSHIL NEB

• Security policies: Develop and enforce security policies and procedures to protect the safety of employees and assets. This includes assessing risks, identifying threats, and devising strategies to mitigate them
• Security personnel: Recruit, train, and supervise security officers and guards
• Emergency management: Coordinate responses to emergencies and alarms, and compile incident reports
• Security awareness: Train employees on security policies and procedures, and educate them on suspicious activity

• Supervise work performance, specialized training, and professional development of personnel, continually analyzing effectiveness of personnel and activities through report and statistic evaluation
• Responsible for the overall running smooth security operations Trained Security Analysts/ Control room officers/Access control officers/ Supervisors/Security Guards to efficiently use equipment used to conduct best Security practices while on duty at the client site
• Coordinated special details, operations, and investigations in coordination with local Police departments as requested by the client Responsible for
• Recruit, orient, and train security personnel on appropriate security rules and procedures
• Develop and enforce security protocols, policies, and procedures necessary for safeguarding lives and property
• Prepare and control the budget for security operations to ensure delivery of high-quality security services
• Oversee the coordination of staff during an emergency
• Keep track of incidents to evaluate them and recommend a course of action
• Develop and manage the processes for securing classified and sensitive information
• Set up key controls on company equipment and facility to limit access to restricted property
• Prepare and present reports of incidents and ways to limit reoccurrence
• Liaise with public law enforcement agencies and fire department
• Oversee the planning and coordination of security operations during high-risk events
• Conduct Floor walk (Security awareness session) Conduct PEN & SIT test quarterly
• Conduct SRA as per client requirement
• Provide EP (Executive Protection) to Senior/ VIP client on special event
• Oversee new project from Technology perspective.

• Support and work with multiple hotels in aspects of running smooth hotel operation
• Auditing hotels to ensure company standards and quality
• Responsible for safeguarding the quality of operations, both internal and external audits Ensuring guests have a comfortable experience at hotel and helping them with concierge skills
• Maintaining healthy relationship with hotel owners Ensure SOP implementation in all departments and check the same during routine operational checks
• Improve the operational system, processes, and policies in support of organizations mission-Specially support better management reporting, information flow and management, business process and organizational planning & strategy
• Inspecting all departments with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture
• Monitor the co-ordination between OYO room’s management & all hotel owners & managers for smooth & efficient operations
• Assessing and reviewing customer satisfaction and service recovery process
• Identifying staff learning needs and assisting with development Supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds and security
• Providing timely and constructive feedback to all direct reports as and when required either formally or informally
• Handling monthly reconciliation to proceed the payment.

· Assist Operations Manager in supervising daily operations of organization.

· Address operational issues like Theft, Investigation, Lodging of FIR, and other local issues in a timely fashion.

· Supervise operations team to ensure operational excellence and excellent customer services.

· Educate operations team on best practices, company policies and service excellence standards.

· Oversee operational cost, risk and audit activities.

· Coordinate with Operation Manager in different operational issues

· Preparation and Checking of Monthly Invoices.

· Operation visit at various locations.

· Coordination with the team for operational management.

· Liaison with police

· Handling team of Technicians with co-ordinations Zonal Heads & Custer Managers