SUSHILA RAMMOHAN
Bengaluru
Summary
- Professional with over 12 years industry experience and 5 years as PMO, with exposure to Project and portfolio management, Cost & Budget management, Operation and IT Governance, Resource management, stakeholder management.
- Proven track record of accurately maintaining detailed records, generation of reports, coordinating meetings and multitasking within fast-paced atmospheres. Supported hiring, external resources on-boarding and so on.
- Rich experience in providing expert advice, counsel and recommendations on PMO matters, to influence organizational decisions and initiatives Executive. Developed strategic relationships and provided expert PMO advice to impact decisions, support initiatives, clarify accountability and communicate customer service performance.
- Strategist & implementer with expertise in managing multiple project delivery frameworks & new systems implementation and for change management related activities within the specified time & cost parameters.
- Partnered with various levels including top management across the organization to develop/ commit resources, communicate global objectives, and produce standards & procedures; facilitated process improvements, efficiency/time saving for business units.
Overview
15
15
years of professional experience
Work History
PMO - Delivery Excellence Partner
Tata Consultancy Services
01.2023 - Current
- Defining the PMO strategy and lead the design and implementation of a common project management methodology, standards and tools to drive and facilitate the successful delivery of projects.
- Leading the execution of a PMO governance, reporting and review framework to provide a holistic view of all organizational project activity.
- Achieving cooperation, compliance and engagement in the value of a PMO function in an environment of conflicting interests and opinions.
- Managing interdependencies and coordination across projects to ensure that.
- Information relating to project deliverables, risks and issues are effectively communicated between stakeholders and key performance indicators are monitored and evaluated.
- Defining business strategies and organizational policies to enable the strategic coordination of multiple major projects and initiatives to improve the efficiency and effectiveness of projects.
- Fostering collaborative and mutually supportive relationships with project leaders and senior stakeholders, assessing cross-functional project team capability, providing coaching, training and support to enhance the Agency's project/program management
- Establishing professional networks and relationships to maintain the currency, share ideas and learnings, and collaborate on common responses to project issues Vendors/Service Providers and Consultants
- Negotiating and approving contracts and service level agreements
- Managing contacts and monitoring the provision of service to ensure compliance with contracts and service arrangements
Resource Management & Finance PMO
Tata Consultancy Services
03.2020 - Current
- · Engaged as Delivery Excellence partner managing multiple projects from the initiation till exit.
- · Conduct an extensive project delivery review mechanism to provide granular level visibility on the delivery health of the project to the executive leadership team.
- · Responsible for project quality activities managing internal & Project Management review on a quarterly basis.
- · Playing a lead role in defining an effective communication strategy for the project, including communicating and consulting with key stakeholders.
- · Support the program management of key initiatives, Planning, PMO support, financials, status reporting and deliverables management.
- · Resource allocation according to the skillset and the availability of the project budget
- · On-boarding and Off-boarding for FTEs as per the budget and movement of resources
- · Instrumental in maintaining billing data across project & portfolio levels.
- · Validated billing discrepancy against allocated efforts and provided the reason for the leakage.
- · Footprint review of projects with respective PMs and responsible for raising CR for New projects / Existing projects and allocate budget for the same.
- · Responsible for maintaining Contract level data records.
- · Billing activities for Time& Material, Straight Line Method & Pure Turnkey WONs
- · Collaborate with project managers to understand project resource demands and assist in schedule development.
- · Reports to Management
- o Headcount report for IT Vertical consisting of more than 1000 employees
- o Non-Billable Associates report
- · Provide support to junior employees/new starters, help them in learning new skills and provide regular feedback to encourage ongoing learning.
- · Strong interpersonal and communication (both written and verbal) skills.
- · Allocation & de-allocation of FTEs as per budget & movement of allocations
PMO - Resource Management
Tata Consultancy Services
05.2017 - 01.2022
- · Reviewed resumes and pre-screened candidates to determine fit for job openings.
- · Sourcing, screening, interviewing and assisting in the placement of qualified candidates Recruit, assess and present top talents to hiring managers.
- · Focused on developing strong relationships with new and existing clients to help understand and meet current and future staffing needs.
- · Responsible for Managing Bench Resources and allocating the resources as per the requirements of project Managers.
- · Partner with recruiting management to maintain the training needs of the new joiners as needed.
- . Instrumental in preparing and maintaining the project skill matrix.
Senior Process Associate
Deutsche Bank
12.2011 - 04.2017
- New client or modification requests received in static data tool (dbCAR) from on boarding teams.
- ·In-depth understanding the Reference Data Services including Data Remediation, Data Cleansing & Validation
- Liaise with Credit compliance team & downstream source systems to ensure customer accounts are created accurately with all required documentation.
- Sound knowledge of KYC data vendors feeds - D&B, Bankers Almanac, AVOX, Avention and Bloomberg
- Working on request for investigating issues (eg Mappings, Creations, Data modifications etc) with client data through extensive research from DB approved sites, company websites, stock exchanges & regulatory bodies for all DB customers
- Assist the Quality review to ensure that the information obtained is consistent with companies Policies & Procedures and meets the approved SLA
- Conducted detailed research on creating Legal entities, Branches, Subsidiaries & Individuals
- Excellent interpersonal, communication and organizational skills with proven abilities in Planning and Customer Relationship
- · Created and implemented process workflows to facilitate structured support in all areas & issues.
Process Associate
SuperMedia
06.2010 - 11.2011
- Checking content (Address, Body, Text etc.) and control information of Ads
- Software Tool: Ad Production, Stellant, Quillix
- Receiving feedback on daily basis from clients
- Ensure adherence to deadlines
- Based on the errors, giving feedback to the associates
Sr. Process Associate
Integra Software Services
06.2010 - 11.2011
- Worked Projects with Springer Publisher & Handled 5000 pages per month.
- Checked quality for both English & German language books, styles and templates with the help of specifications as per the requirement.
Process Associate
Integra Software Services
Pondicherry
05.2009 - 06.2010
- Quality Controller
- Worked Projects with Springer Publisher & Handled 5000 pages per month.
- Checked quality for both English & German language books, styles and templates with the help of specifications as per the requirement.
Education
BBM -
Madras University
Chennai06.2008
Skills
- Project Management
- Billing & Resourcing
- Audit Compliance
- Stakeholder Management
- Quality & Risk Management
- Audit Compliance
- Resource Management
- MS Project
- Excel
- PowerPoint
Quality Risk Management
- Audit Compliance
- Resource Management
- Management Reporting
Personal Information
Date of Birth: 01/07/88
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
German
Intermediate (B1)
B1
Timeline
PMO - Delivery Excellence Partner
Tata Consultancy Services
01.2023 - Current
Resource Management & Finance PMO
Tata Consultancy Services
03.2020 - Current
PMO - Resource Management
Tata Consultancy Services
05.2017 - 01.2022
Senior Process Associate
Deutsche Bank
12.2011 - 04.2017
Process Associate
SuperMedia
06.2010 - 11.2011
Sr. Process Associate
Integra Software Services
06.2010 - 11.2011
Process Associate
Integra Software Services
05.2009 - 06.2010
BBM -
Madras University
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