Experienced Senior Program Analyst with 5 years of work experience who is driven to utilize experience and skills towards the growth of the organization.
Equipped with strong problem-solving abilities, willingness to learn, excellent communication skills and poised to contribute to team success.
Overview
5
5
years of professional experience
Work History
Senior Program Analyst (HR Operations)
Allegis Global Solutions
Standard Chartered Global Business Services
01.2024 - Current
Helped solve diverse program problems with in-depth analysis.
Analyzed unstructured information to derive key insights.
Reviewed program implementation plans to assess risk and feasibility.
Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Assist client managers during all stages of contract labor acquisition process including requisition intake, sourcing, and candidate shortlisting and interviewing.
Document requirement intake conversations in appropriate database (VMS)
Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
Coach, manage and oversee performance of participating staffing suppliers.
Document all client/ supplier reported issues and track resolution through to completion ensuring high level of customer satisfaction in CRM system.
Monitor performance against contract SLA’s , requisition aging, invoicing, time and expense entry and vendor compliance tracking.
Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity.
Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines.
Approving the Invoices for all the monthly payments.
Program Analyst (HR Operations)
Allegis Global Solutions
Standard Chartered Bank
09.2021 - 12.2023
Worked closely w/staffing specialists to deliver top-notch service to client
Responsible for backend transactional items such as updates to hiring manager, Cost Centre, End Date, customer defined fields, etc
Within the vendor management system (VMS), Assist Staffing Specialists with extension of contract, ensure all work orders are closed in the VMS system when notified of an end of assignment, Conduct new hire orientation for contractors
Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time
Assist in running and reviewing standard program reporting as requested, log all client and vendor inquiries into Salesforce.com, Provide general program and system user support
Monitor data integrity and Act as team player to all peers.
Senior Talent Acquisition Specialist
Allegis Group
Marketsource.inc
10.2020 - 09.2021
I was hired as an HR recruiter level 1 as a fresher, with my passion and handwork towards the work I hit my first promotion as a Recruiter level II
My responsibilities here are very vast, I’m pro- actively sourcing and recruiting talent according to the specific requirements from the clients, I was indulged into end to end recruitment, scheduling the interviews to onboarding the candidates.
Provided general coordination and administration support to the team
I ought to also have a great relationship with our managers and clients which helped me to produce effective results
I was also partnered with HR team in helping the on-boarding process for new hires, I was constantly engaged with the candidates and handled communication and inquiries from new hires
I have gained extensive knowledge and learning in the international Recruiting process with different US clients.
Talent Acquisition Recruiter
Allegis Group
Marketsource.inc
10.2019 - 10.2020
Education
Bachelor in Commerce -
PES University
B
Skills
Managed service provider
Business Intelligence
Contingent workforce management
Vendor and client Engagement
HR operations
Expert in VMS tools - SAP, Successfactors, SAP Fieldglass, Peoplesoft, HCM, ATS tools, etc
Invoice and payroll processing
Program analysis and implementation
Full cycle Recruitment
Disclaimer
I hereby declare that the above mentioned information is true and correct to the best of my knowledge and belief.
Subject Matter Expert at Cognizant Technology Solutions India Private LimitedSubject Matter Expert at Cognizant Technology Solutions India Private Limited