SUSHMA D. M
Bangalore
Summary
Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed. Detail-oriented professional committed to improving organizational outcomes by monitoring performance initiatives. Focused on planning, implementing, and optimizing procedures. Specializing in operations and dedicated to maximizing quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Analyst
Sapiens International
07.2022 - Current
- Detail-oriented Quality Analyst with experience in evaluating and ensuring the quality of insurance applications and systems.
- Proven expertise in developing and executing comprehensive test plans, identifying and debugging defects, and ensuring compliance with regulatory standards.
- Skilled in collaborating with cross-functional teams to deliver high-quality solutions in a timely manner.
- Hands on in testing different insurance products for Property and Casualty division
- Experienced with a focus on insurance modules including policy management, claims processing, reinsurance, and accounting.
- Hands-on experience with API requests to load and validate policy data, ensuring accurate integration and seamless operation.
- Skilled in validating customer-reported bugs, troubleshooting issues, and interacting with stakeholders to ensure effective resolution.
- Expertise in verifying batch renewals and monitoring batch jobs to ensure accurate processing and system reliability.
Application Development Analyst (Testing)
Accenture
02.2022 - 06.2022
- Project: Metrolinx Presto Card
- Involved in test plan development / modification, test case write up, Defect or bug reporting and tracking for both PAT and IITM testing.
- Payment module testing with different payment modes
Test Engineer
Western Digital
Kadubeesanahalli
09.2019 - 02.2022
- Worked for various components of project like Webapp, Mobile app, Third Party Apps
- Performed IOT Test for multiple projects and reported issues
- Active Participation in creating test plans and understanding the projects
- Defect Tracking and Reporting.
- Providing adequate support to the developers for defect analysis
- Well versed with Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).
- Involved in preparing and Executing Test Cases, Preparing Test Summary Report
- Strong Skills in understanding the client Requirements and Writing and Analyzing the Test Cases, Test Report, Solid understanding of Test Planning, Test Design, Test Execution, Defect Reporting and Tracking.
- Performed Functional Testing, System Testing, Regression Testing, Retesting and Compatibility Testing
- Performed API Testing using POSTMAN tool.
- Using JIRA for project tracking and Bug Tracking.
- Having worked on cloud-based products/services.
- Hands-on experience in working on mobile app testing with Android, IOS
- Hands-on experience in working on mobile app testing with NAS and DAS devices.
- Hands-on experience in working on Web app testing with different browser like chrome, Mozilla Firefox, Internet Explorer and Safari with different environments like QA, PROD and DEV.
- Hands-on experience on providing ADB logs and XCode logs.
Education
Bachelors of Computer Science Engineering -
T John Institute of Technology
Bangalore, India01.2019
Skills
- Jenkins and Jira
- Automation fundamentals
- Test planning and suite development
- Manual testing techniques
- Testing methodologies
- Agile industry knowledge
- Postman expertise
- Communication skills
- Team collaboration
- Operational efficiency
- SQL
- Writing Test Cases and Test Scenarios
- Regression and Smoke Testing
- Functional, Integration & System Testing
Disclaimer
I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief.
Certifications
- Internship on INTERNET OF THINGS, TEQUED LABS, Bangalore, India, 2018
- Unified Course on Java And Testing, ABC For Technology And Training
- ISTQB Foundation Level Certification
Certification
- ABC for Java and Testing
- ISTQB Foundation Level
Timeline
Quality Analyst
Sapiens International
07.2022 - Current
Application Development Analyst (Testing)
Accenture
02.2022 - 06.2022
Test Engineer
Western Digital
09.2019 - 02.2022
Bachelors of Computer Science Engineering -
T John Institute of Technology