Sushma Dsouza
Executive Administrative Assistant
Udupi
Summary
Goal oriented and highly organised Executive Administrative Assistant with 3+ years of experience in providing top-notch administrative support to diverse teams and executives. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Adept at using various office software and technology to enhance productivity and accuracy. Strong interpersonal and communication skills, enabling effective collaboration with colleagues and clients.
Overview
3
3
years of professional experience
6
6
Certificates
3
3
Languages
3
3
years of post-secondary education
Work History
ASSOCIATE
Manipal Academy of Higher Education
Manipal
04.2021 - Current
- Maintaining client relationship by responding to inquiries and doubts through emails and phone calls.
- Scheduling of appointments through phone calls and emails.
- Billing of day to day transactions.
- Timely preparation of monthly report.
- Identified and resolved client needs promptly and efficiently.
- Organized office documentation for maximum efficiency and team productivity.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to company employees by copying and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
JUNIOR ASSISTANT
Mother Mary Credit Souhardha Co-Op Ltd
Udupi
11.2019 - 03.2021
- Reviewed and resolved differences between accounting information and cash drawer.
- Counted cash in register drawer at beginning and end of shift.
- Worked with Manager to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
- Trained as Junior Assistant and provided back-up coverage to provide customers with optimal support.
- Taking down the minutes and prepared monthly report.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about bank's policies and concerns to support positive customer experiences.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted co-workers and staff members with special tasks on daily basis.
- Created and updated records and files to maintain document compliance.
Education
Bachelor of Commerce - Accounting and Financial Management
Mangalore University
Udupi, KA 07.2016 -
Skills
Time Management
undefinedCertification
SAP FICO
Timeline
ASSOCIATE
Manipal Academy of Higher Education
04.2021 - Current
JUNIOR ASSISTANT
Mother Mary Credit Souhardha Co-Op Ltd
11.2019 - 03.2021
Bachelor of Commerce - Accounting and Financial Management
Mangalore University
07.2016 -
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