Summary
Overview
Work History
Education
Skills
Certification
Awards
Disclaimer
CORE QUALIFICATIONS
Timeline
Generic

Sushma K

Business HR
Hyderabad

Summary

A passionate, enthusiastic, and result-oriented HR professional with a 9.5 plus years of experience in various facets of HR such as in HR Business Partner, Organization Development, Employee Relations/Engagement, Performance Management, Career Development and Leadership.

Overview

11
11
years of professional experience
4
4
Certifications

Work History

HR

INFOSYS BPM Ltd
06.2014 - Current
  • New employee management
  • Attrition Management
  • Discipline management
  • Employee Engagement and enablement, partnering collaboration with the business
  • Strategizing Hi-Pot retention
  • Educating and ensuring maintenance of Compliances
  • Ensuring Reporting & Tracking
  • Profile: Business HR
  • MAJOR AREAS OF RESPONSIBILITIES
  • RESPONSIBLE FOR INITIATIVES ACROSS GDC
  • 100 Days: A Role Induction Program:
  • It is an employee support and management initiative for new promotes to support them in their career growth, customized to each job level.
  • Strategized, launched & stabilized of 100 Days program.
  • Conceptualization, creation, stabilization, and execution of 100 Days program JL-5s & 6s
  • Reconstructed 100 Days program for JL-7s
  • Creation of employee files and their imaging to online applications
  • Additional responsibilities:
  • Managing any project related initiatives as and when required
  • Acting as a Subject matter expert on the above tasks and supporting the team
  • Running and creating formal and ad hoc reports
  • Providing necessary training on required skills to new hires in a team
  • Analyses existing policies and procedures to derive efficiencies and enhance productivity
  • HR ONBOARDING SPECIALIST ROLES AND RESPONSIBILITIES
  • Educating employees on Company policies and procedures
  • Fast decision-making skills, mental discipline, and ability to solve problems under pressure
  • Producing accurately and efficiently employment offer letters contracts of employment and create / send out employment offer packs in coordination with external service provider
  • Responsible for updating the HR system to reflect a new hire has been identified and hired as per their start date
  • Investigating discrepancies on a background and raise any issues to the senior associate within the team
  • Acting as a point of contact for hiring managers pertaining to IT systems access and identify solutions to any issues
  • Tracking and monitoring SLA’s across the onboarding life cycle and escalate to management any delays
  • Coordinating induction set up for all new employees
  • Managing and track that all required new joiner training is completed on a timely basis.
  • Acting as a point of contact to identify any challenges or delays in the process and highlight these to management and hiring managers
  • Preparing and distribute standard and ad hoc reports within specified guidelines
  • Handling confidential and sensitive information
  • Providing support to employees on questions related to various HR policies, programs, and general enquiries through a Service Centre model. Support is through phones, emails and case management tool
  • Utilizing knowledge base, call tracking systems and/or third-party resources to respond to employee questions and at times be able to address more complex HR questions and/or escalate to concerned IS team
  • HR EMPLOYEE RELATIONS
  • Support the learning and development of managers on HR related topics
  • Contribute to the review and development of HR policies and procedures
  • Partner with the HR team to support business development act
  • Provide support and guidance for the team’s administrative/junior support
  • Responsible for supporting the resolution and / or implementation of complex HR issues or projects

Education

MBA - Finance & HR

Osmania University

BCOM - COMPUTERS

Osmania University

Skills

  • Strong time management and organizational skills
  • Ability to work and interact with all levels within the organization
  • Excellent communication skills; with emphasis in active listening and presentation abilities
  • Excellent experience in Microsoft applications and HRIS systems preferred
  • Dynamic, resourceful, able to balance multiple priorities and get things done
  • Displays genuine passion for people and an ability to engage at all levels
  • Aligned to co-work with people from different levels
  • Self-starter and ability to work under minimal supervision

Certification

HR foundation Training on T100 and T200 (an Internal HR Certification) in Infosys

Awards

HRO Rewards & Recognition Awards for “WORKEXCELLANCES”

Disclaimer

I hereby declare that the above written are true to the best of my knowledge and belief. Date: Your faithfully Place: Hyderabad Sushma K

CORE QUALIFICATIONS

  • Excellent organizational and interpersonal skills
  • Works well as a team member to accomplish company goals
  • Good writing and computer application skills
  • Ability to work with minimal supervision
  • Good monitoring and meeting of project milestones
  • Highly motivated self-starter

Timeline

HR

INFOSYS BPM Ltd
06.2014 - Current

BCOM - COMPUTERS

Osmania University

MBA - Finance & HR

Osmania University

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