Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Accomplishments
Timeline
Generic

SUSHMA SIKHARAM

GUNTUR

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Transportation Analyst

amazon
Hyderabad
07.2021 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Follows SOP and Manager's instructions and ensures tasks are quality compliant
    Contributes to project improvement ideas, if applicable
  • Responsible for- giving timely responses to stakeholders on relates tasks with guidance,i.e.,
  • Proactively raises issues/alarms to manager or stakeholders Maintaining records of day to day work by updating trackers or workflow tools
  • Meets business metrics and goals, i..e SLA productivity targets and benchmarks. Meets predetermined assigned productivity targets and quality standards

Education

Master of Computer Applications(7.3) - IT

Jagarlamudi Kuppuswami Chowdary College
GUNTUR
03-2022

Bachelor of Computer Applications(7.5) -

Jagarlamudi Kuppuswami Chowdary College
Guntur
03-2020

Bi.P.C(8.3)

Sri Chaintanya Jr College
Guntur
01-2017

SSC(9.2)

ST Joseph's Girls High School
Guntur
03-2014

Skills

  • Creating EC2 instances and configuring them
  • Creating AMI from instances for quicker deployment and leveraging existing AMI from AWS
  • Snapshot backup configuration for Instances
  • Restoration of instances from Snapshots
  • Expertise in working with Amazon Web Service Administration– Public Cloud
  • EC2 Instance Type upgrade and downgrade as per business requirement and
    to reduce cost
  • Creating / Managing Security Groups, Elastic IP's, ELB configurations
  • Configuring Auto Scaling feature as per the client's requirement
  • Creating and Managing IAM Roles for Instances
  • Developed a cloud storage system using AWS S3, implementing secure file uploads and downloads
  • Utilized AWS IAM for access control and AWS Lambda for serverless functionality

Languages

Telugu
First Language
Hindi
Beginner
A1
English
Beginner
A1

Certification

  • Google Business Intelligence from coursera

Affiliations

  • Member in Blue cross Organization
  • Quilling
  • Tailoring
  • Designing

Accomplishments

• Top performer award in the team every month R&R (AMAZON)

• Standing ovation associate award for continues 6 months (AMAZON)

• Best employee award (Peers’choice)

Timeline

Transportation Analyst

amazon
07.2021 - Current

Master of Computer Applications(7.3) - IT

Jagarlamudi Kuppuswami Chowdary College

Bachelor of Computer Applications(7.5) -

Jagarlamudi Kuppuswami Chowdary College

Bi.P.C(8.3)

Sri Chaintanya Jr College

SSC(9.2)

ST Joseph's Girls High School

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