Sushma S T

Hospitality

Kodagu

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

year of professional experience

years of post-secondary education

Work History

Housekeeping Supervisor

Coorg Wilderness Resort

Madikeri

03.2019 - 03.2020

Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Trained and mentored all new personnel to maximize quality of service and performance.
Completed schedules, shift reports and other business documentation.
Worked with front desk to respond promptly to all guest requests.
Communicated repair needs to maintenance staff.
Placed orders for housekeeping supplies and guest toiletries.
Adhered to safety protocols by enforcing proper equipment usage.
Increased employee performance through effective supervision and training.
Maintained controls over expenses and inventory for optimal budget tracking.

Education

BBA - Business Administration And Management

St. Philomina

Puthur

06.2011 - 03.2014

Timeline