Summary
Overview
Work History
Education
Skills
Languages
Achievementsawards
Passport
Personal Information
Certification
Timeline
Generic
Sushma Thakur

Sushma Thakur

Parwanoo

Summary

To Work in high-grown organization with a competitive and challenging environment that creates an ideal condition for delivering high quality services.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cabin Attendant

Air India Limited
04.2023 - Current
  • Joined Air India as it provided better opportunities to fly around the world.
  • Fleet Boeing- 787
  • Work wise the profile requires to work in-flight services and look after passengers
  • Looking after passenger's safety and services throughout the flight similarly as to previous organization complying to aviation guidelines safety and security of passengers and aircrafts.

Lead Cabin Attendant

Indigo Airlines (Interglobe Aviation Limited)
03.2016 - 07.2023
  • Being a cabin crew member, I provide excellent service to passengers while ensuring their comfort and safety throughout the flight
  • As a Lead, I have been trained to look after a set of team for a particular flight pattern and lands safely adhering to all Standard Operating Procedures
  • I have been trained to deal with security and emergency situations which may arise and can administer First-Aid to passengers
  • Also trained to evacuate passengers in case of an emergency on board

Lounge Associate

Hyatt Regency Hotel
12.2014 - 02.2016
  • Duties included managing bar counter, greeting clients, handling mails, ordering office supplies, maintaining customer lounge area and handling customer complaints
  • Interact with customer by explaining the food and beverage on offers
  • Gauge needs and makes recommendations to meet the exact needs of regular and VIP customers
  • Experimenting with cocktails and mock tails and upselling the food and beverages to customers

Education

Bachelors of Commerce -

Govt. degree college solan
01.2018

Higher Secondary Commerce -

Eicher School , Parwanoo
01.2014

Skills

  • Problem Solving Skills
  • Communication Skills
  • Change Management Skills
  • Relationship Building Skills
  • Decision Making Skills
  • Adaptive Skills

Languages

Hindi
English
Punjabi
Pahadi

Achievementsawards

Appreciation letters - (INDIGO)

More than 100 letter headed appreciation from customers,

Appreciation Letter handling a gate return - handling a medical emergency on board resulting in managing the gate return.,


Half Marathon - Record of 6000 meters half marathon for 3 years.,

Sport's Woman of the Year -

Won the trophy for the best Athlete in the year 2012-13,

State Level Volleyball -

Played volleyball under state level heading the Team as a Captain.,

Best Dancer - Won best dancer trophies in groups and as an individual.

Passport

Y9593651

Personal Information

  • Height: 165cm
  • Weight: 56kg
  • Date of Birth: 08/13/1995
  • Nationality: Indian
  • Marital Status: Married

Certification

Awarded twice for best Grooming Award

2017 & 2018 (INDIGO)

Timeline

Cabin Attendant

Air India Limited
04.2023 - Current

Lead Cabin Attendant

Indigo Airlines (Interglobe Aviation Limited)
03.2016 - 07.2023

Lounge Associate

Hyatt Regency Hotel
12.2014 - 02.2016

Bachelors of Commerce -

Govt. degree college solan

Higher Secondary Commerce -

Eicher School , Parwanoo

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Sushma Thakur