Summary
Overview
Work History
Education
Skills
Languages
PERSONAL ATTRIBUTES
DISCLOSURE
Timeline
Generic
Sushmita  Baide

Sushmita Baide

Thane

Summary

  • I am enthusiastic and eager to contribute to learn success through hard work, attention to detail and excellent organizational skills.
  • A clear understanding of tasks and training. Motivated to learn, grow and excel in this corporate industry.
  • Sharp Mortgage Loan Underwriter with vast experience in evaluating loan applications. Excellent analytical and critical thinking skills. Conducts thorough assessments to determine eligibility of loan applicants.
  • Discerning professional with excellent communication and writing skills. Quick to identify risks. Aspiring to enhance skills and be part of sustainable workforce.

Overview

4
4
years of professional experience

Work History

BA2 Analyst

Barclays Global Service Centre
06.2021 - 09.2023
  • Mortgage Fulfillments (Post Offer), Working as an Post Offer Underwriter for mortgage operations.
  • Reviewing the application and queries relating to product and legal fees Specialized in reviewing the documents and queries in relation to Independent Legal Advice.
  • Preparing the Independent Legal advice offer for ILA solicitors and guiding the solicitors to make sure correct applicant signs the document.
  • Specialized in making amendments in the purchase price of the property after reviewing the payslips of the applicants and checking the max Loan to Value and if it affects the affordability or not.
  • Training new joiners/colleague for underwriting.
  • Assisting Team Manager and Quality Team with doing Quality checks for colleagues.
  • Awards & Recognition: Appreciation gift from VP for good performance & maintaining Quality. Appreciation emails from management
  • Validated results and performed quality assurance to assess accuracy of data.

Senior Customer Service Executive

Teleperformance
08.2019 - 06.2021
  • Worked on mortgage applications for House Purchase and Remortgage cases.
  • Building and maintaining effective relationships with brokers and solicitors, demonstrating a commitment to excellence and a high level of seamless customer service.
  • Contacting Broker and Solicitors to resolve Mandate inquiries and complex queries, coordinating responses from other processing departments.
  • Taking ownership of every mortgage application assigned to me. Chasing for required legal documents from broker and solicitors and reviewing the same for the application to proceed.
  • Cross verifying the mortgage application in relation to outstanding documents, loan amount, shortfall, valuation amount and total net advance amount.
  • Reviewing all the legal documents required for a mortgage application.
  • Worked on funds release tasks to ensure applicants receive the funds on time and coordinated with the broker and solicitors if applicants were on the moving van.
  • Participating in knowledge sharing sessions and trainings.
  • Awards & Recognition: Appreciation emails from Broker and Solicitors

Education

Bachelors - Accounting And Finance

Mumbai University
2017

H.S.C -

Maharashtra Board
2014

S.S.C -

Maharashtra Board
2012

Skills

  • Technical Skills: Computer proficiency, MS Office, PowerPoint Presentations, Client Services, Loan processing
  • Soft Skills: Communication, collaboration, calmness under pressure, being optimistic

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Advanced (C1)

PERSONAL ATTRIBUTES

  • Positive attitude and accept challenges.
  • Love to learn new things.
  • Taking complete ownership of the tasks assigned and helps towards achieving team targets.
  • Proactive in taking initiatives, result & self-driven and logical in completing tasks

DISCLOSURE

  • I hereby confirm that all the above information is correct and true to the best of my knowledge and belief.
  • I assure you that I'll keep up with our work and satisfaction.
  • I shall be eagerly waiting for your kind response to this belief.

Timeline

BA2 Analyst

Barclays Global Service Centre
06.2021 - 09.2023

Senior Customer Service Executive

Teleperformance
08.2019 - 06.2021

Bachelors - Accounting And Finance

Mumbai University

H.S.C -

Maharashtra Board

S.S.C -

Maharashtra Board
Sushmita Baide