Sushmita Choudhary

• Manage customer WAN, LAN, and wireless infrastructures.

• Handle MPLS, leased lines, broadband, and direct Internet links.

• Implement and troubleshoot routing in MPLS networks and IPsec VPNs.

• Configure and maintain Viptela SD-WAN solution.

• Design and document Cisco SD-WAN architectures and network topologies.

• Implement security zones, VRF, QoS, and TCP optimization.

• Configure HA and automated failover mechanisms.

• Troubleshoot wireless connectivity, authentication,

• L2/L3 SD-WAN troubleshooting for Cisco Viptela and VMware VeloCloud environments.
• Tunnel, control connection, slowness, and routing issue resolution.
• Change implementation: route additions, traffic shifting, link onboarding.
• Wireless (AP/SSID), WLC configuration, and Palo Alto L1/L2 support.

• SD-WAN migration using vManage, vSmart, and vBond controllers.
• MPLS cleanup on PE/CE routers and WAN device software upgrades.
• VEdge & cEdge onboarding using CLI and feature templates.

• 24x7 NOC monitoring and troubleshooting of WAN/LAN incidents.
• Multi-vendor support: Cisco, Juniper, Huawei, HP.
• Coordination with ENOC/INOC teams and critical alarm ticketing.

· Hands on experience on NAGIOS XI tool.

· Managing and monitoring all PAN India sites.

· Troubleshooting Cisco Routers & Cisco Switches.

· Coordinating with providers for fixing Link issues.

· Maintaining Hourly, Daily, Weekly and Monthly Bandwidth utilization report.

· Fixing all network related issues (Link Down, Link Flapping, Latency Issue.

· Release supporting reports on Daily basis in Operations.

· Network monitoring & analysis for PASSIVE INFRA outage with the help of NETCOOL &MAXIMO developed by IBM on TSRM.

· EB Disconnection & Reconnection Follow up with circle team.

· Coordinate with Energy Managers for EB Bill collection of all sites in 11 circles.

· Analyses Energy report and release Dashboard to all circles.

· Monitoring site alarms – All circles are connected & Operational through OSS of Nokia and Ericssonfor alarm.

· Coordinate with the various vendors like Ericsson, Nokia, and Acme Tele power, Axicom, Pace Powerand Emerson etc for the sites communication status. Coordinate with local OMCR, O &M & vendorsfor the last verification of total site outage.

· Worked on NMS & IPMS Rectification in 11 Circles.

· Provide technical support and Co-ordination with Cluster and Site Engineers.

· Data analysis, management and report preparation.

Create Trouble tickets to the circle end for the network's critical ongoing alarms.