Summary
Overview
Work History
Education
Skills
Certification
Languages
Declaration:
Timeline
Generic

Sushmita Ghadge

Yavatmal

Summary

Dynamic Relationship Manager with over 3 years of experience at HDFC Bank, excelling in financial advising and client relationship management. Proven track record in increasing CASA acquisition and managing a diverse portfolio of high-net-worth clients. Skilled in AML procedures and KYC compliance, fostering strong relationships to drive revenue growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Relationship Manager

HDFC BANK
Yavatmal
01.2025 - Current

Relationship Manager (DM E2)

HDFC BANK LTD
Hyderabad
02.2022 - 01.2025
  • Managed on-boarding activities for Corporates and High-profile individuals with trade finance and foreign exchange transactions
  • To Acquire Quality CASA and Increase the book size of the branch
  • Identifying the Cross sell Opportunity and achieving the assigned targets
  • Hands on experience in trade finance operations such as inward remittance and outward remittance operations
  • Handled outward remittances desk - scrutinizing documents and foreign currency rates booking through FX online software
  • Administered periodic KYC review for Corporates, individuals and their abroad beneficiaries of international transfers
  • Supervised risk-based transaction monitoring activities, Performed AML & TBML alert monitoring by raising the suspicious transaction reports
  • Recognized training opportunities and assisted with a wide range of Bank related training to new employees
  • Established new accounts for high-net-worth individuals and serviced existing accounts to maximize revenue
  • Knowledge of risk based applications (LTR, One crore portal, Dealpro) & also identify red flags included in the transactions of the customer
  • Addressing and resolving complaints
  • Proficient in Microsoft Office and CRM software
  • Provide Investment Solutions to the customer through Cross Sell
  • Managing the portfolio of 300 customers and 24CR portfolio

Retail Branch Banking (Internship)

HDFC BANK LTD
Hyderabad
08.2020 - 11.2021
  • Generated Quality HNW Leads for CASA Acquisition
  • Managing the Assigned Portfolio and adding the Value
  • Handing customers and solving the Queries
  • Providing Customer Satisfaction
  • Following AML and KYC Norms all the Time
  • Error Free Documentation by Meeting 'First Time Right'

Education

BE - computer science and engineering

MGM's College of Engineering
Nanded

PGDM - sales and relationship in banking

manipal academy higher education
Bangalore

Diploma in IT - Information technology diploma

MSBTE
Mumbai

Skills

  • Financial advising
  • Sales expertise
  • Banking Operations Knowledge
  • AML procedures
  • KYC compliance
  • Influencing people
  • Creative thinking
  • Relationship building
  • Management
  • Client Relationship Management

Certification

  • NISM VI: Depository Operations Certification Examination
  • NISM VA: Mutual Fund Distributors Certification Examination
  • IRDA certification

Languages

  • English
  • Hindi
  • Marathi

Declaration:

  • Hereby declare that the above-mentioned information is correct to my knowledge, and I bear the responsibility for the correctness of the above-mentioned particulars

Sushmita Ghadge                                                                                                 Place: Yavatmal

Timeline

Relationship Manager

HDFC BANK
01.2025 - Current

Relationship Manager (DM E2)

HDFC BANK LTD
02.2022 - 01.2025

Retail Branch Banking (Internship)

HDFC BANK LTD
08.2020 - 11.2021

BE - computer science and engineering

MGM's College of Engineering

PGDM - sales and relationship in banking

manipal academy higher education

Diploma in IT - Information technology diploma

MSBTE
Sushmita Ghadge