SUSHMITA JOSHI
Dialpad
Bangalore
5
Years of experience
Backend Software Engineer with 4+ years of experience building scalable distributed systems, event-driven platforms, and high-throughput backend services using Java and Spring Boot. Experienced in designing reliable microservices, improving operational excellence, and delivering customer-impacting features across e-commerce and cloud platforms.
Work History
Software Engineer II
5 Months- Led dialtone migration across all integrations microservices, ensuring alignment of technical work with design needs.
- Resolved dp-hubspot customer issues, contributing to service stability and enhanced customer support.
- Developed documentation for local microservice setup gaps, improving testing workflow and team productivity.
Software Engineer II
1 Year 3 Months- Built standardized monitoring and logging pipelines across 4 OCM services, reducing noisy production alerts and cutting false-positive alerts by 25%.
- Reduced deployment risk by implementing canary validations, increasing deployment coverage by 20% and enabling earlier detection of production issues.
- Improved release reliability by resolving recurring canary regressions that caused CI/CD deployment failures.
Software Engineer
2 Years 6 Months- Developed a Themes Service to automate trend generation, eliminating manual tagging efforts across 2M styles.
- Engineered an ETL pipeline from the data lake to MySQL, automating trend score generation for business insights.
- Led cross-team design discussions across product and engineering teams to resolve data modeling and service scope ambiguities, enabling phased delivery of the Themes service.
- Streamlined development of a WhatsApp reporting dashboard and new notification format to scale customer engagement.
- Implemented prioritization logic for event-driven notifications over recurring campaigns, increasing user sessions by 10%.
- Built runtime throttling mechanism for notification delivery during sale events (5M
- 3M messages/min).
- Orchestrated creation and implementation of Back in Stock for Carts Journey, elevating click-through rates by 4%.
- Migrated secrets management from vault to more secure platform Wixdbk across 5 services.
Data Science Engineer Intern
5 Months- Migrated ETL pipelines from Java MapReduce to Spark (PySpark), enabling efficient processing of ~1M events and reducing job latency.
- Data Science Engineering Team-focused on data engineering and pipeline migration
Software Engineer Intern
2 Months- Implemented and deployed a client in the pricing service to integrate with upstream services in a microservices-based CI/CD environment.
Education
B.Tech - Computer Engineering
- Operating Systems, Networking, DBMS, Data Structures & Algorithms.
- GPA: 8.85
Skills
Languages & Frameworks: Java
Python
C++
Go
Spring Boot
Spring MVC
Django
React.
Backend: Microservices & event-driven architecture
Kafka
REST APIs
Distributed Systems
Design Patterns
Multithreading & Concurrency
Spark.
Databases: MySQL
MongoDB
Aerospike
Redis
Cassandra
Cloud: Oracle Cloud Services
Azure Storage
Azure Databricks
Google Cloud
AWS
Infrastructure/Platform: Terraform
Docker
Kubernetes
Prometheus
Grafana
Jenkins
CI/CD
Git.
Accomplishments
- Consumer First Spot Award - Myntra
- Awarded Consumer First Spot Award at Myntra for exceptional contribution to improving customer experiences
- 1st Rank - Girlscript India Summit 2020
- Achieved 1st Rank at Girlscript India Summit 2020, showcasing leadership and technical skills
- Pre-finalist - Myntra Hacker Ramp WeforShe
- Recognized as a pre-finalist in Myntra's Hacker Ramp WeforShe for innovative solutions
Timeline
Software Engineer II
Dialpad
06.2026 - CurrentRead More
Software Engineer II
Oracle Cloud Infrastructure (OCI)
12.2024 - 03.2026Read More
Software Engineer
Myntra Designs Pvt. Ltd
06.2022 - 12.2024Read More
Data Science Engineer Intern
Myntra Designs Pvt. Ltd
01.2022 - 06.2022Read More
Software Engineer Intern
Myntra Designs Pvt. Ltd
06.2021 - 08.2021Read More
Institute of Engineering & Technology, DAVV
B.Tech from Computer Engineering
Read More