Sushmita Sharma
Wollert
Summary
Detail-oriented retail and production professional with over 4 years in customer service and food production. Skilled in machine operation, quality control, and inventory management while maintaining high safety and hygiene standards. Led teams to streamline workflows and enhance customer service in fast-paced settings, emphasizing efficiency and compliance.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Packing and Label Checking Operator
The Food Revolution
Mill Park
12.2022 - Current
- Ensured accurate labeling and high-quality presentation of items, contributing to customer satisfaction.
- Upheld hygiene and safety standards to ensure compliance and worker safety.
- Assisted with machine operation on production line, supporting efficient workflow and minimizing downtime.
Store Supervisor
The Cheesecake Shop
South Morang
06.2022 - Current
- Supervised daily store operations, enhancing team collaboration to maintain efficient service.
- Delivered high-quality customer service and resolved customer concerns professionally.
- Managed cash handling, till balancing, and payment processing.
- Maintained store cleanliness, hygiene standards, and food safety compliance.
Support Worker
Mopane Health Care
Preston
07.2023 - 01.2024
- Assisted clients with mobility, ensuring a safe and accessible home environment.
- Supported clients with daily living activities, enhancing their quality of life through meal preparation and household tasks.
- Followed care plans and workplace health and safety procedures.
Packing and cake maker
Ital Food Group Pty Ltd
Campbellfield
- Ensured accurate labeling of finished products prior to packaging for compliance with regulations and customer satisfaction.
- Monitored ingredient inventory and reported shortages to supervisors promptly.
- Maintained cleanliness and organization of work area during production shifts to support efficient operations.
Education
Certificate III & IV -
Commercial Cookery
Diploma -
Hospitality Management
Certificate II & III -
Individual Support
Advance Diploma -
Hospitality Management
Skills
- Label compliance
- Quality control
- Quality assurance
- Efficient packing
- Inventory management
- Machine operation
- Health and safety awareness
- Customer service
- Cash handling
Certification
- NDIS Worker Screening Check
- First Aid & CPR
- Police Check
- Working With Children Check
Timeline
Support Worker
Mopane Health Care
07.2023 - 01.2024
Packing and Label Checking Operator
The Food Revolution
12.2022 - Current
Store Supervisor
The Cheesecake Shop
06.2022 - Current
Packing and cake maker
Ital Food Group Pty Ltd
Certificate III & IV -
Commercial Cookery
Diploma -
Hospitality Management
Certificate II & III -
Individual Support
Advance Diploma -
Hospitality Management