Sushmitha S Bhandari
Bangalore
Summary
Associate Software Engineer at DXC Technology with expertise in system performance analysis and security patching. Recognized for exceptional customer service and effective vendor coordination, I excel in resolving complex issues and optimizing application performance. Proficient in multiple OS platforms, I thrive in cross-functional teams to deliver innovative solutions.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Associate Software Engineer
DXC Technology
Bangalore
05.2023 - Current
- Performed periodic maintenance activities such as security patching, OS upgrades, firmware updates.
- Coordinated with vendors regarding decisions for hardware and software components required by the business.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Analyzed system performance issues, identified root causes, and developed solutions to resolve them.
- Monitored server health metrics to ensure optimal performance of applications running on the servers.
- Recognized by management for providing exceptional customer service, and received the Champ Award in 2025 for delivery and solving critical issues.
Internship
DLithe's Technical Consultants
Bangalore
05.2020 - 08.2020
- Internship on BOT Application, Social media integration, Data analytics with various dataset using machine learning with python programming
- Designed surveys, opinion polls and assessment tools to collect data.
- Constructed supervised and unsupervised learning models using Python libraries like Scikit-Learn, TensorFlow, and Keras.
- Applied feature selection algorithms to predict potential outcomes.
Internship
Vitvara Technologies
Mangalore
05.2019 - 06.2019
- Professional work experience program undertaken for 4 weeks under training in Android app development and testing.
Education
Bachelor's Engineering - Computer Science & Engg
NMAMIT
Nitte Karkala07-2022
Diploma - Computer Science
NRAMP
Nitte, Karkala06-2019
Skills
- System performance analysis
- Knowledge on multiple OS platforms: Red Hat Linux, Solaris, HPUX, AIX, Azure VMs
- Security patching
- Defect resolution
- Vendor coordination
- Application monitoring
- Customer service
- Incident and Change management
- Machine Learning
Certification
- AZ-104 Microsoft Azure Administrator Associate Certified 2024
- Certification in Oracle Foundation Associate 2024
- Certification in machine learning with Python programming from Dlithe's Technical Consultants
Languages
Kannada
Native language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Timeline
Associate Software Engineer
DXC Technology
05.2023 - Current
Internship
DLithe's Technical Consultants
05.2020 - 08.2020
Internship
Vitvara Technologies
05.2019 - 06.2019
Bachelor's Engineering - Computer Science & Engg
NMAMIT
Diploma - Computer Science
NRAMP
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