Sushmitha Shivakumar
Performance Engineering Manager
Mandya
Summary
Highly skilled and motivated Performance Engineering Specialist with 9 years of experience in designing, implementing, and optimizing performance testing strategies for complex software applications. Committed to driving efficiency and scalability while ensuring exceptional user experiences. Seeking to contribute expertise suggestions and passion for performance engineering to a forward-thinking organization.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Performance Engineering Manager
BT Group
Bangalore
08.2018 - Current
- Company Overview: Openreach is a functional division of telecommunications company BT plc that owns and maintains the telephone wires, ducts, cabinets and exchanges that connect nearly all homes and businesses in the United Kingdom to the national broadband and telephone network
- Led performance testing efforts for diverse software projects, collaborating closely with cross-functional teams including developers, QA
- Designed and executed comprehensive performance testing plans, encompassing load testing, stress testing, endurance testing, and capacity planning to identify potential bottlenecks and performance issues
- Utilized industry-leading tools such as JMeter, LoadRunner, and NeoLoad to simulate real-world user scenarios and gauge application responsiveness under varying load conditions
- Analysed performance test results and identified areas for improvement, working closely with development teams to implement performance optimizations and fine-tune application configurations
- Conducted root cause analysis for performance incidents in production, facilitating timely resolutions and minimizing downtime
- Mentored junior performance engineers, fostering a culture of continuous learning and knowledge sharing
- Worked with development teams to introduce performance testing into the continuous integration/continuous deployment (CI/CD) pipeline, enabling early identification of performance regressions
- Collaborated with project stakeholders to define performance testing requirements and formulated test strategies that aligned with project objectives
- Developed and executed performance test scripts and scenarios, ensuring test coverage across critical application functionalities
- Prepared detailed performance test reports, providing actionable insights to project stakeholders and management
- Openreach is a functional division of telecommunications company BT plc that owns and maintains the telephone wires, ducts, cabinets and exchanges that connect nearly all homes and businesses in the United Kingdom to the national broadband and telephone network
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
- Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
- Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
- Presented project information and status updates to customers and fielded concerns.
Senior Test Engineer
Accenture Services Private Limited
Bangalore
06.2016 - 05.2018
- Company Overview: EDF Energy is one of the UK’s largest energy company here performance testing is done for all the installed automated smart meters and migrating many of the existing meters to smart meters
- Expertized in conducting performance testing with LoadRunner for SAP GUI, SAP web, web services and http protocols
- Conducting the execution by creating the scenarios with HP controller and monitoring the test
- Analysis of the report using the HP analyser and preparing the report on comparing the SLA’s provided
- Working on the Nmon Analyser for monitoring purpose
- Proving the daily status update mail to the On-site team and completing the tasks on priority
- EDF Energy is one of the UK’s largest energy company here performance testing is done for all the installed automated smart meters and migrating many of the existing meters to smart meters
- Conducted root cause analysis on defects discovered during testing, enabling quick resolution and minimizing risk of future occurrences.
- Reproduced defects and documented findings.
- Streamlined testing processes for increased efficiency in identifying and resolving defects.
- Mentored junior test engineers, enhancing their skillsets and overall team performance.
- Mentored junior engineering staff, offering instruction on testing parameters and accepted engineering principals.
- Trained junior testers in company standards, testing protocols and testing software.
- Collaborated with developers to resolve issues identified during the testing phase, resulting in a more robust final product.
- Improved software quality by designing and executing comprehensive test plans.
Test Engineering Analyst
Accenture Services Private Limited
Bangalore
2016 - 2017
- Company Overview: Family and Community services (FACS) is a health and public sector department and performance test was included to most common user actions e.g
- Checking your payslip, or actions that may impact user’s e.g
- Running finance end of month batches
- Self-learning of NeoLoad tool and completed performance testing for scenarios provided
- Experience on Neoload tool for recording, scripting, enhancements, execution, scenario preparation and result analysis
- Syncing up with NeoLoad team for fixing tool issues that was encountered while script development and fixing open tool issues
- Monitored performance requirements and analysed the performance risks associated with the application to be tested
- Received appreciation from the client end for submitting the excellent performance test
- Family and Community services (FACS) is a health and public sector department and performance test was included to most common user actions e.g
- Checking your payslip, or actions that may impact user’s e.g
- Running finance end of month batches
- Tailored testing procedures to obtain data most relevant to understanding underlying causes of production limitations.
- Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
- Managed defect tracking process using JIRA, ensuring timely resolutions and improved communication among stakeholders.
- Increased collaboration among testers, developers, and product owners through regular review meetings on progress updates and mutual feedback sessions.
- Developed customized testing frameworks for enhanced performance and reduced debugging time.
Test Engineering Analyst
Accenture Services Private Limited
05.2015 - 04.2016
- Company Overview: TELUS is Telecommunications Company that provides a wide range of telecommunications products and services the performance testing was done for all the Order management system (OMS) in wireline platform and service-oriented performance testing in wireless platform
- Script creation for all the OMS related scenarios using LoadRunner
- Enhancement of the script and execute the test using the HP performance centre
- Experience on web services scripting end in both wireline and wireless platform
- Experience on Dynatrace tool for getting middleware reports
- Hands on usage of query statements using SQL developer
- Involved in activities entailing performance test planning and approach, execution, reporting and analysis of the test result
- Submitting daily and weekly status report to team preparing test summary report and closure reports
- Performing sustainment test for group of scenarios
- Logging defects in the HP Quality Centre and updating the status
- Working Knowledge on various protocols with HP LoadRunner
- TELUS is Telecommunications Company that provides a wide range of telecommunications products and services the performance testing was done for all the Order management system (OMS) in wireline platform and service-oriented performance testing in wireless platform
Associate Test Engineer
Accenture Services Private Limited
09.2014 - 04.2015
- Company Overview: AGL was an Australian gas and electricity retailer company and assignment was to test it with BIG DATA and Australia's Smart meters were tested with billions of data
- Performance testing was conducted by setting up huge volume of data in an environment close to production
- Experienced in SAP and Web service performance testing, monitoring and tracing T Codes in SAP
- Creation of test data using excel macros
- Creation of web service test scripts using JMeter
- Conducted web service and Batch performance testing to analyse bottleneck in SAP system
- Monitored server metrics and queue in SAP and SAP PI
- Performance DB and ABAP trace for multiple batch jobs
- AGL was an Australian gas and electricity retailer company and assignment was to test it with BIG DATA and Australia's Smart meters were tested with billions of data
- Troubleshot issues discovered during testing, working closely with developers to resolve them quickly and effectively.
Education
B.E. - Computer Science and Engineering
Adichunchanagiri Institute of Technology Chikmagalur
India 06.2010 - 06.2014
PUC - undefined
Alva’s Pre-university college Moodbidri
Moodbidri, D.K 01.2006 - 01.2008
MATRICULATION -
St. Josephs Girls’ High School Mandya
India 01.2005 - 06.2006
Skills
Requirement Analysis
Daily Reporting
Technical Documentation
Test Planning
Issue Resolution
Team Management
Performance Testing and Engineering
HP LoadRunner
Apache-JMeter
Soasta cloud testing
HP ALM – Performance Centre 1151
Blazemeter
Dynatrace
Training and mentoring
Certification
Certified SAFe Agilist 5.0, 01/01/21
Accomplishments
- Received client appreciation for great leadership in completing performance automation.
- Performance automated project reached to finals in EUROPEAN SOFTWARE TESTING AWARDS in 2019 for Best Test Automation Project - Non-Functional category.
- Received Accenture Excellence Award (ACE) in the client and customer category for outstanding contributions to client’s business outcomes.
Personal Information
Date of Birth: 08/03/92
Timeline
Performance Engineering Manager
BT Group
08.2018 - Current
Senior Test Engineer
Accenture Services Private Limited
06.2016 - 05.2018
Test Engineering Analyst
Accenture Services Private Limited
05.2015 - 04.2016
Associate Test Engineer
Accenture Services Private Limited
09.2014 - 04.2015
B.E. - Computer Science and Engineering
Adichunchanagiri Institute of Technology Chikmagalur
06.2010 - 06.2014
PUC - undefined
Alva’s Pre-university college Moodbidri
01.2006 - 01.2008
MATRICULATION -
St. Josephs Girls’ High School Mandya
01.2005 - 06.2006
Test Engineering Analyst
Accenture Services Private Limited
2016 - 2017
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