
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
- Supervise and manage marketing technology platforms such as RingLead, Marketo, and Salesforce, along with CRM, marketing automation, and list loading automation.
- Ensure smooth integration and functionality of various marketing systems and Maintain and manage marketing databases, ensuring data accuracy, cleanliness, and compliance with relevant regulations.
- Troubleshoot and resolve issues related to lead funnel processing, tracking, and reporting.
- Monitor, assess, and improve data quality by identifying and resolving data discrepancies and inconsistencies.
Training and Support:
- Create and maintain comprehensive documentation for platform configurations, troubleshooting procedures, and best practices.
- Develop training materials and resources for users to reference common issues and solutions. Also Offer ongoing support to users, addressing any technical issues and optimizing workflows.
- Implement marketing automation workflows to streamline repetitive tasks and enhance efficiency. Continuously optimize platform configurations to improve performance and achieve marketing goals.
- Implement automation tasks using RingLead and Marketo to streamline processes and work more efficiently. Assist in developing sales presentations for new prospects, suspects, and expanding existing customers.
- Manage lead capture tasks, including creating, updating, and managing database data, and managing stakeholder relationships (internal and external) and assigning accounts and contacts to sales teams.
- Generate regular and ad hoc reports on key marketing metrics and KPIs.
- Daily monitoring of funnel health.
- Conduct data analysis to identify trends, insights, and areas for improvement. Set up Dashboards and Reports in Salesforce for monitoring and cleaning.
- Collaborate with relevant teams and departments to ensure alignment between marketing operations and overall business goals.
- Address errors that arise during the automation process or during the implementation of automation.