SUSHREE DIPTI PAIKRAY
Bhubaneswar
Summary
Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Internship
Ramoji Film City Hotels
05.2016 - 07.2016
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
F & B Associate
Kochi Marriott Hotel
01.2017 - 01.2019
- Assisted in the efficient preparation and presentation of meals, contributing to a seamless dining experience.
- Maintained accurate inventory management for food supplies and tableware, avoiding shortages or overstocking issues.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Provided valuable feedback during menu planning sessions by suggesting innovative dish ideas based on passenger preferences.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
F & B Associate
Sheraton Grand Hotel & Convention Center .
01.2019 - 04.2022
- Provided personalized service to VIP guests, anticipating their needs and exceeding expectations for memorable events.
- Assisted in menu planning, offering insights into guest preferences and dietary requirements for tailored dining experiences.
- Boosted guest satisfaction through exceptional attention to detail, ensuring a clean and welcoming dining environment.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Mentored junior stewards, providing guidance on best practices and fostering a strong team dynamic for consistent service excellence.
F & B Executive
Courtyard By Marriott
11.2021 - 12.2021
Senior F & B Executive
Compass Group
01.2022 - Current
- I Joined Compass Group as F & B executive , Where i have been Promoted as Senior F & B Executive .
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Oversaw mergers and acquisitions activities contributing significantly to overall company growth.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations.
Education
Bachelor In Arts -
Ramadavi Women's Autonomous College
01.2012 - 04.2015
MHM, Masters in Hotel Management -
Utkal University of Culture
05.2015 - 05.2017
Skills
Communication
Personal Information
Place of Birth: Bhubaneswar
Disclaimer
I hereby declare that all information provide above is true and correct to best of my knowledge and belief.
Timeline
Senior F & B Executive
Compass Group
01.2022 - Current
F & B Executive
Courtyard By Marriott
11.2021 - 12.2021
F & B Associate
Sheraton Grand Hotel & Convention Center .
01.2019 - 04.2022
F & B Associate
Kochi Marriott Hotel
01.2017 - 01.2019
Internship
Ramoji Film City Hotels
05.2016 - 07.2016
MHM, Masters in Hotel Management -
Utkal University of Culture
05.2015 - 05.2017
Bachelor In Arts -
Ramadavi Women's Autonomous College
01.2012 - 04.2015
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