Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Disclaimer
Languages
Timeline
OfficeManager
Susil Kumar Sahoo

Susil Kumar Sahoo

Facilities & Properties Lead
Pune,Maharastra

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Demonstrating unparalleled dedication to providing outstanding building management, developing and implementing policies and procedures to drive maximum Customer service and satisfaction while achieving company goals.

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work History

RME Manager- Facility and Property

AMAZON TRANSPORTATION SERVICES PRIVATE LIMITED
Pune and Indore, Maharastra and MP
9 2017 - 07.2024
  • To prepare review, approve and distribution the instruction for the production of intermediates according to written procedure
  • To Ensure all production deviations are reported and evaluated on time, critical deviation are investigated and the conclusion are recorded as per the standard procedure
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved safety procedures to create safe working conditions for workers.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Provides input into annual performance evaluations of production technicians as applicable
  • Clear and concise communication to Process Lead and Supervision Extensive equipment knowledge to perform trouble shooting and root cause analysis
  • Develops solutions to complex problems requiring resourcefulness and creativity/innovation and ensures solutions are consistent with organizations objectives
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Handle statutory compliances with regards to CFO, MPCB, etc
  • Estimate base line performance and implementation of OPEX, CAPEX in respective area to achieve the targeted continuous improvement in cost, quality, compliances and EHS Analyzing and Evaluating Performance of all type of vendors such as AMC Vendor, Service Provider, Supplier and Facility Management Team
  • Leading Sustainability program such as reducing Carbon emission, converting chemical-based liquid into Plant based Bio-Chemical, Installation of RECD device on DG, Achieving WDR to 100% etc
  • Control activities like parking space allocation, space allocation, waste disposal etc
  • Manage vendor sourcing, PR processes, invoices, and vendor relationships

Facilities Manager

ISS FACILITY SERVICES PRIVATE LIMITED
Pune and Aurangabad, Maharastra
09.2013 - 06.2017
  • SITE: WNS, SIEMENS, AMDOCS, CUMMINS, LUPIN.
  • First point of escalation management & incident management for any building emergencies.
  • Drive, Collaborate, and work closely with FM partners for service delivery.
  • Execution of business-approved CAPEX project large-scale maintenance projects.
  • Identifying potential opportunities for cost savings with innovation & efficiency improvement.
  • Maintaining Critical Utilities Equipment like: Electrical (Transformer, DG, UPS, Switch Gear, Substation, HT/LT Panel, Synch Panel, APFC etc.) HVAC: Fresh Air, Exhaust, VRV, Chiller, AHU, Air Washer, HRW, PAC etc
  • Fire System: Fire alarm system, Firefighting system, Fire Suppression System.
  • Business continuity planning and 100% business uptime with necessary proactive steps.
  • Ensuring 100% fire and life safety process & statutory compliances.
  • Operational excellence with implementation and evaluation of the new and existing processes.
  • Conducting building walkthroughs as per pre-opening schedule, operational snagging, snag list completion & handover.
  • Client management to ensure timely deliverables as per MSA.
  • Act as the liaison between multiple teams for any escalated issues and work towards resolution.
  • Perform quarterly critical audits and closures of gaps as identified.
  • LL lease management for ensuring maintenance deliverables as per lease.
  • Ensuring compliance with statutory regulations on fire, health & safety standards.
  • Follow established escalation procedures & incident reporting procedures.
  • Achieve Key performance indicator & Service Level Agreement
  • Personal supervision of the critical infrastructure for the M&E services, fire and security systems that support the business operations.
  • Carry out periodic inspection, cleaning, and equipment servicing, installation of new equipment; perform repairs on leaks; ensure settings.
  • Wiring controls; change equipment parts that have become old or defective Performs quality inspections on work completed by other facilities services technicians.
  • Identify and act on facilities’ categories with recurring SLAs below 95%.
  • Ensure vendor partners meet KPI targets within the portfolio set by operations leadership.

Sr. Executive

CBRE INC.
Pune, Maharastra
05.2012 - 09.2013
  • SITE: TATA CONSULTANCY SERVIVES
  • Act as the site primary point of contact for internal and external stakeholders involving communication and relationship management
  • DG sets handling with AMF & Manual synchronizing panels LT Main Panels, Feeder panels with LT Switch-gears (ACB, MCCB) Operation of UPS Units Data center equipment & maintenance with producing work method statement.
  • Handling of Fire detection, alarm system & Fire Hydrant system Handling of Electrical installation works, LT panel, DB Installation & commissioning, Installation of streetlight
  • Business continuity planning and 100% business uptime with necessary proactive steps.
  • Ensuring 100% fire and life safety process & statutory compliances.
  • Operational excellence with implementation and evaluation of the new and existing processes.
  • Meet daily hours of operations, on call requirements and response during rotations.
  • Maintenance of multiple Kitchen by Indian and International brands in Cafeteria & Managing repair, maintenance & replacement of office equipment, appliances & machinery.
  • Developing the M&E & HK team structure and working procedures necessary to enhance productivity, ensuring efficiency & optimization of team skills.
  • Taking Daily Facility round and maintain reports/ Snags accordingly.
  • Maintain Daily Consumption Reports. (Consumables- Pantry, HK, Medicines)
  • Responsible for making Monthly Expense tracker in order to check the expenditure of Admin. Dept. / making monthly salaries/OT of casual staff i.e. Office boys, Drivers
  • Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
  • Preparation of 52-week PM schedule for all equipment, systems and carrying out PM works as per the schedule with monthly tracker.

Data Center Engineer

HONEYWELL INC.
06.2009 - 05.2012
  • Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
  • Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptible Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
  • Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
  • Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required.
  • Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
  • Refine maintenance plan schedules, EPOs, MOPs, BCMS processes.
  • Enhanced security measures through the installation of firewalls, intrusion detection systems, and access control mechanisms.
  • Streamlined processes for hardware installations, upgrades, and decommissioning to minimize service disruptions.

Education

MBA - Operation Management

BIJU PATNAIK UNIVERSITY OF TECHNOLOGIES
BHUBANESAWR
07.2009 - 05.2011

B.TECH - ELECTRICAL AND ELECTRONICS

BIJU PATNAIK UNIVERSITY OF TECHNOLOGY
BHUBANESWAR
07.2005 - 06.2009

Skills

Team Leadership

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Personal Information

  • Passport Number: Z5005425
  • Date of Birth: 07/02/87
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I solemnly declare that all the above information is correct to the best of my knowledge and belief.

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Odia
Bilingual or Proficient (C2)

Timeline

Facilities Manager

ISS FACILITY SERVICES PRIVATE LIMITED
09.2013 - 06.2017

Sr. Executive

CBRE INC.
05.2012 - 09.2013

MBA - Operation Management

BIJU PATNAIK UNIVERSITY OF TECHNOLOGIES
07.2009 - 05.2011

Data Center Engineer

HONEYWELL INC.
06.2009 - 05.2012

B.TECH - ELECTRICAL AND ELECTRONICS

BIJU PATNAIK UNIVERSITY OF TECHNOLOGY
07.2005 - 06.2009

RME Manager- Facility and Property

AMAZON TRANSPORTATION SERVICES PRIVATE LIMITED
9 2017 - 07.2024
Susil Kumar SahooFacilities & Properties Lead