Summary
Overview
Work History
Education
Skills
Training programs imparted
Training programs attended
Personal Information
Affiliations
Certification
Accomplishments
Languages
References
Timeline
Generic
Susithira Manoharan

Susithira Manoharan

Tirupur

Summary

Meticulous and highly accomplished professional with an overall experience of 10.9 years in Investment Banking / Hedge Funds Reconciliations result oriented decisive leader to maintain high quality standards to meet challenges of this fastpaced, high-turn over industry. Persuasive communicator with exceptional management skills with an ability to relate to people at any level of business management. Possessing valuable insights, keen analysis and team approach to implement best practices to achieve business excellence. Adept at working in high pressure environments with strict deadlines and multiple deliverables.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Associate Manager

State Street HCL Services Ltd
Coimbatore
01.2022 - Current
  • Leading experience of State Street client for Custody & Broker Reconciliation team, Project Automation team, MIS team, and Application Migration.
  • Close monitoring of KPI, KRI, team utilization, etc.
  • Creating and reviewing project documentation and SOPs.
  • Handled both onboarding and offboarding of an employee from end to end.
  • Managing MIS & Risk activities across locations (CHN, CBE & VJW) & submission of reports Internally & Externally with different frequencies.
  • Worked on PMO (Project Management) activities like preparing several financial reports/Dashboard on different frequencies by providing to Senior Management as per the requirement.
  • Creating a business continuity plan for the business group to ensure zero impact to the business at the time of contingency, and supporting the conducting of Resiliency Testing annually.
  • Delivering MIS Reports to the Business at specified intervals by ensuring completeness, accuracy, and turnaround time at the accepted levels for all the reports within the SLA.
  • Imparting access request trainings for all new Leads/Managers for hedge fund reconciliation process.
  • RPA (Robotic Process Automation) - Playing Vital role on process improvements by eliminating the manual interventions by implementing the Robotics
  • Strong ability in effective planning, Managing operations and people.

Team Leader

State Street HCL Services Ltd
Coimbatore
01.2020 - 01.2022
  • Managing the operation of the Alternate Investment custody service team and ensuring that the staff is delivering a high level of service and complying with State Street's policies, procedures, and government regulations. State Street is a custodian.
  • Responsible for ensuring all daily transactional activities are completed and escalated issues when necessary.
  • Involved in fund reconciliation and research and resolution as per client requirement, and handling incidents.
  • Co-ordinating with all stakeholders (Ops/Custody/Treasury/WSO/Broker/Client) and assigning the task to team members based on their workload/expertise.
  • Ensure completeness, accuracy, and turnaround time at the accepted levels for all the reports within the SLA.
  • Review the weekly/monthly Aged Cash report and distribute it to the onshore counterpart and internal management.
  • Ability to research and resolve client inquiries and interface with various stakeholders and operations on a daily basis.
  • Responsible for quality audit of Tickets & incident IDs. Implementation of RESILIENCE Testing to ensure good governance in place.
  • Leading the team on process improvements & Automation.
  • Carrying out Error Analysis, MIS Reporting, and STP Analysis and Implementation.
  • Preparing Business Continuity Plan.
  • To provide training and support to the new/existing staff in clarifying their doubts.

Senior Analyst/Specialist

State Street HCL Services Ltd
Coimbatore
01.2015 - 12.2021
  • Worked on Non-EMIR reconciliation (Lux region), OTC recon, AIFMD regulatory recons.
  • Prepared SOP for Krakow-Poland recon after successful migration.
  • Knowledge on Reconciliations with respect to FX Forwards, Futures, Options, cash, and Position, etc.
  • Managing the daily trades of multinational clients by working along with agencies like JP Morgan, Morgan Stanley, Barclays, Goldman Sachs, etc.
  • Deliverables include operational management of the process, on-time service delivery, accurate reconciliation to enable clients to assess their daily NAV.
  • Checklist review will be done on a daily basis.
  • Providing RCA comments in relation to the recon.
  • Responsible for cross-training and backup planning for the team.
  • Responsible for daily huddles and updates.
  • Application worked with MCH and RKS applications.
  • Ensuring any discrepancies on reconciliations are investigated and escalated where necessary with the relevant party.
  • Coordinating with reconciliations, Cash break team, and other teams on fund queries for resolution.
  • Clearing aged break in the recon by continuously chasing and discussing with the corresponding team and escalating as per protocol.
  • Involved in Training and Development.
  • Handling investigations pertaining to reconciliation.
  • Performing end-of-day activities.

Process Associate/Customer Service Executive

HCL Technologies Ltd
Chennai
10.2013 - 01.2015
  • I started my career as an associate for the Home Loan Mortgage process named CBA project (Common Wealth Bank of Australia).
  • Abstracted land registry documents.
  • Verified customer identities for Mortgages & AML Process.
  • As the CBA project period was over, I been moved internally to IBS Process (Insurance Project) via IJP.
  • Worked for UK Insurance & Pensions, familiar with FCA, GDPR, and ICO regulations.
  • Have ensured that the productivity targets are met at all times and have been the top performer.
  • Main focus is on Life Insurance Claims (Surrender, Maturity & Death claims) of closed books, Pensions & Annuity
  • Ensuring the claim is being settled to the right person by checking the true last Testament documents.

Education

B.Sc (Information Technology) -

Kongu Arts & Science, Erode (Bharathiyar University)

HSC -

Little flower convent, Tirupur

SSLC -

Little flower convent, Tirupur

Skills

  • Operations Management
  • People Management
  • Time Management
  • Training and Mentoring
  • Research and Planning
  • Decision Making Skills
  • Creative
  • Analytical Ability
  • Proactive & Industrious
  • Coordination
  • Strategic Planning
  • Detail Oriented

Training programs imparted

  • MS Excel
  • Personality Development
  • Business & Corporate Etiquette
  • Risk

Training programs attended

  • MS Excel
  • Business & Corporate Etiquette
  • Personality Development

Personal Information

  • Date of Birth: 04/28/91
  • Marital Status: Married

Affiliations

  • Successful member of one migration processes from Krakow Poland (Non-Emir Recon) to Coimbatore.
  • Effectively handled application migration from SAM portal to Sail point, UAR to Sail point & Corp Migration.
  • Appreciation received for Mailbox exchange server issue fix where 120+ users mailbox linked rightly as per the region (Ireland/US) which help us to eradicate the drive slowness issue.
  • Recipient of Appreciation from various stake holders.

Certification

  • Lean Practitioner certification has been completed.

Accomplishments

  • HCL Star Performer award of JFM’14.
  • Outstanding performer for being accurate, taking responsibility & ownership for OND’15.
  • Undergone YLP (Young Leader Program) & Soft Skills training session.
  • Star Performer of Feb’17 for being Self-Motivated & ensuring Client Delight.
  • Quality star-April 2019 for continued commitment for achieving excellence.
  • R&R award for OND’19 by being flexible, dedicated & hard working.

Languages

Tamil
First Language
English
Advanced (C1)
C1

References

References available upon request.

Timeline

Associate Manager

State Street HCL Services Ltd
01.2022 - Current

Team Leader

State Street HCL Services Ltd
01.2020 - 01.2022

Senior Analyst/Specialist

State Street HCL Services Ltd
01.2015 - 12.2021

Process Associate/Customer Service Executive

HCL Technologies Ltd
10.2013 - 01.2015

B.Sc (Information Technology) -

Kongu Arts & Science, Erode (Bharathiyar University)

HSC -

Little flower convent, Tirupur

SSLC -

Little flower convent, Tirupur

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Susithira Manoharan