Summary
Overview
Work History
Education
Skills
Profile Strengths
Languages
References
Extracurricular Activities
Hobbies and Interests
Projects
Affiliations
Training and Certification
Accomplishments
Personal Information
Certification
Timeline
Generic
Susmi Alphonsa Kurian

Susmi Alphonsa Kurian

Thrissur

Summary

Dynamic Quality Coordinator with 10 plus years experience in NABH standards and quality assurance with a proven track record of success in implementing quality improvement initiatives, seeking to contribute to a hospital's commitment to excellence by leading teams, improving processes, and ensuring compliance with regulatory standards.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Quality Coordinator

Amala Institute of Medical Sciences
Thrissur
04.2021 - Current
  • Leading a team of 4 Quality executives in ensuring hospital polices, process, procedures and records as per NABH norms.
  • Conducting internal training programs and served as an internal NABH auditor.
  • Facilitating committees and meetings to promote efficient operations across departments.
  • Executing quality rounds in various departments to assess adherence to standards.
  • Collection and validation of quality indicators from all departments in a timely manner.
  • Reviewing and updating manuals, forms, and formats to align with NABH standards.
  • Coordinating Death, Apache 2 score audit and other audits utilizing Quality Medical Officers.
  • Guiding Hospital Administration Internship projects and electives for MBBS and Nursing students.

Quality Manager-NOCI BIRAC

NOCI
Thrissur
02.2022 - 10.2023
  • Ensured complete and accurate data entry, abstraction, and coding of cancer cases.
  • Conducted audits to identify data quality issues and prepared reports on metrics.
  • Supervised and mentored cancer registry staff on data quality standards.
  • Collaborated with healthcare professionals to optimize data usage for cancer research.
  • Provided training to staff on best practices to enhance data quality processes.

NABH Coordinator, Assistant Manager, Quality

Matria Hospital
Calicut
11.2017 - 04.2021
  • Development of SOP’s and Department Manual.
  • Implementation of NABH standards.
  • Coordination to achieve Full NABH certification.
  • Successful completion of NABH final assessment.
  • SOP Development for NURA-AI, Cancer Screening Center, Bengaluru.
  • Quality manual development for NABL in Your center, Trivandrum.

NABH Consultant

ACME Consultancy
Chennai
08.2016 - 09.2016
  • Completed training for entry level and full accreditation NABH standards for SHCO and HCO.
  • Guidance and consultation for hospitals to achieve NABH certification.

Staff Nurse

St Thomas Hospital
Changanacherry
05.2012 - 07.2014
  • Experience in SICU, Medical and Surgical ward.

Education

Masters in Hospital Administration -

Manipal University
Manipal
01.2016

BSc Nursing -

M G University
01.2011

Class XII -

Kerala State Board
01.2007

SSLC -

Kerala State Board
01.2005

Skills

  • Quality Assurance
  • NABH Standards
  • Data Analysis
  • SOP Development
  • Regulatory Compliance
  • Project Management
  • Quality Training
  • Team Leadership
  • Audit Management
  • Critical Thinking Skills

Profile Strengths

  • An effective communicator with excellent presentation skills.
  • Self-motivated, dedicated and committed to achieve assigned task.
  • Ability to build relationship with strong interpersonal skills.
  • An adaptive, target oriented mindset and a curious learner with strong analytical and problem solving ability.

Languages

English ,Hindi ,Malayalam,Tamil

References

  • Fr. Deljo Puthoor CMI, Joint Director-AIMS Thrissur, deljoputhoor@yahoo.co.in, 9447002864
  • Dr.Mohammed Kasim,Executive Director -Dr Kuttys Health Care ,drkasim@matria.in ,9747000004
  • Mr. Prashob T C, Administrator, Matria Hospital, Calicut, prashob@matria.in, 9995265444
  • Fr. Sijo George Muttamthottil CMI, Asst Director-Support services, Rajagiri Hospital, sijo.george@rajagirihospital.com, 9645074575
  • Dr. Somu G., HOD - Department of Hospital Administration, Kasturba Hospital, Manipal, gsomu2007@gmail.com, 9448463186

Extracurricular Activities

  • Participated in poster competition on the topic 'Impact of new emerging technologies on nursing care' in SASH 2015, AHA Mangalore.
  • Participated in inter class poster competition on 'Hospital support services'.
  • Participated in Management Fest, School of Management, Manipal University and won Second place in CASHMOB (Finance).
  • Participated in the voluntary blood donation camp held at Mandarthi, Udupi.
  • Participated in mime competition and won first prize at zonal level competition at UG level.
  • Participated in dance competition and won 1st prize in school and college level. Participated in skit and won 2nd prize in college at UG level.

Hobbies and Interests

Dance

Projects

Feasibility study of radiofrequency ablation for the treatment of varicose veins in a tertiary care hospital, Kasturba Medical College, Manipal, Karnataka, 12/2015 - 05/2016

Affiliations

  • CAHO, CAHO/AM/2021/1708
  • ISQua, 10003134

Training and Certification

  • Workshop on Advanced Surgical Interventions, St Thomas College of Nursing, Chethipuzha, 05/2013
  • Workshop on MEIOSIS, The Safe Injection, St Thomas Hospital Chethipuzha, 02/2014
  • Workshop on Healthcare Delivery at Gross root Level, 11/29/2014
  • CME on Emerging Trends in Hospital Management, A.J Institute of Hospital Management, Mangalore
  • National Conference on Exploring New Avenues in Healthcare, Sancheti Health Academy, Pune, 2015
  • CME on Disaster Management, A.J Institute of Hospital Management, Mangalore
  • National Conference on Health Informatics, MHA & Department of Health Information Department, Manipal University, 09/2015
  • 5th International Patient Safety Congress, Apollo Hospital, Bangalore, 10/2015
  • National Conference on Safe and Sustainable Hospitals, AHAMangalore, 12/2015
  • BLS & ACLS training
  • Fire and Safety training
  • NIDA Clinical Trials Network certificate completion on 03/2022
  • Attended Patient Safety Officer course conducted by CAHO, 07/2024
  • Completed NABH POI as per5th Edition & 6th Edition
  • Grant proposal writing certificate Workshop, Amala Hospital, 05/2025

Accomplishments

  • Auditing done at Mary Queen Hospital Kanjirappally as per 5th standards in July 2024 as Externa NABH Auditor.
  • Olympiad stars Certificate in National CAHO Quality Olympiad for professionals, 02/2025

Personal Information

  • Date of Birth: 07/25/89
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Christian

Certification

I hereby declare that the information provided above is true to the best of my knowledge. I understand that in the event of any information being found false or incorrect, my candidature is liable to be cancelled or terminated.

Susmi Alphonsa Kurian

Mob -9611911330,8921522971

Timeline

Quality Manager-NOCI BIRAC

NOCI
02.2022 - 10.2023

Quality Coordinator

Amala Institute of Medical Sciences
04.2021 - Current

NABH Coordinator, Assistant Manager, Quality

Matria Hospital
11.2017 - 04.2021

NABH Consultant

ACME Consultancy
08.2016 - 09.2016

Staff Nurse

St Thomas Hospital
05.2012 - 07.2014

Masters in Hospital Administration -

Manipal University

BSc Nursing -

M G University

Class XII -

Kerala State Board

SSLC -

Kerala State Board
Susmi Alphonsa Kurian