Susmitha Chilukuri

Dynamic Technical Manager with extensive experience at Cognizant, specializing in CA7 to IzWS migrations and batch scheduling. Proven ability to streamline processes and enhance efficiency using tools like CTRL-M and TWS. Strong analytical skills complemented by effective communication, ensuring successful project implementations and stakeholder collaboration.

16.3 years of experience in Batch scheduling in Mainframe technologies and open systems. Working on Migration project (CA7 to IzWS) in Cognizant. Good analytical, problem solving, communication and Client interaction skill. Worked on DR exercise. Part of abend reduction program. Hands on experience on Batch migration project. Actively involved in Successful transition of THREE key project to Wipro Technology (Travelled onsite(Sweden and Brazil)) and one in UBS offshore batch configuration team(Travelled onsite(Zurich))

• Gender: Female
• Nationality: Indian
• Marital Status: Married

• Achieved Bronze Award for dedication & Commitment towards Organization goals
• Got Appreciation from SDM for quick and accurate work on accounts
• Got appreciation and reward points from HR, onsite and offshore managers
• Got three winner points from onsite, offshore and HR

LFG(Lincoln CA elimination), Lincoln, Infra Architect, Cognizant, 10/11/23 - Present, 5, All the modules, 10/23 - Present, Lincoln, LFG, Insurance, CA7 to IzWS migration SME for scheduling team and CTRL-M support for Scheduling, CA7, IBM Tivoli Workload Scheduler/OPC, Batch loader concepts (Basic scheduling), TSO, ISPF, Schedule the jobs using CTRL-M tool, Extract the dump of CA7 database, Validate the function of IZWS panels after installation, Setup CP & LTP jobs, Convert CA-7 fstruc to IZWS batch loader format, Load the Batch in IZWS database using Script, Created Calendars, Periods, RUNCYCLES and Requirements in IzWS, Verify all the CA-7 Keywords in the JCL's, COPY all the JCLS from PROD to Staging Library, Make JCL changes in Staging Library(Manually or REXX), Verify VRM and ARF definitions and Convert to IZWS, Prepare IEBCOPY JCL to Move the JCL from Staging to PROD Library, NDM and Stonebranch is managed with ETT setup, Dependencies between ETT is managed by SR(Special resources), Review the Jobflows and definitions, Load the batch in current plan and do Dry run or Dummy run test to verify the flow with NONR, Cloned the schedules from prod to test to do prod parallel run, Special scheduling requirements are tested in development system, Setup handshake jobs to manage external dependencies between ca7 and IzWS, Validate and monitor the dry run for one or 2 days, Application level Migration, If the flow is confirmed from APP team and no major external dependencies, follow the above steps 3 to 13 and load only the Application specific scheduled, Full Batch Migration, If the flow is not confirmed or the External Dependencies are very complex then follow the steps from 2 to 13 and load all the remaining batch, Schedule a call to have APP, Scheduling, Migration team and other required stakeholders during the Maintenance Window and do the Implementation, Implementations, IEBCOPY JCL to take a backup of the PROD library, IEBCOPY JCL to move Changed JCL from STAGING to PROD library, Use CA7BTI to change all the starting job or all the jobs to DO NOT SCHEDULE AFTER CURRENT DAY, Manually or use script(if available) to make all the application Active, Extend the IZWS current plan at 6 AM EST to load the Batch, Monitor the job flow in the plan, If there are any issues, plan for the backout, This project mainly deals with Migration of jobs from CA7 to IzWS tools(within mainframe). UBS offshore Batch configuration, UBS, Associate Director(Tech System Administrator), UBS India, 01/01/22 - 07/31/23, 8, All the modules, 01/22 - 07/23, UBS India, UBS, Banking, Tech System Administrator, IBM Tivoli Workload Scheduler/OPC, Batch loader concepts (Basic scheduling), TSO, ISPF, DBS, XINFOC, ZTV, Part of a small team building Batch jobs and IWS Batch Loaders for new requirements and updates to existing code, Analysing existing batch for impact on new environments, Also to simplify and streamline existing Batch, Take development requirements; build code to Production Coding standards, Providing support to Testing teams analysing the impact of any new changes on the existing Production environments, Developing and implementing Scheduling in IWS from information supplied by development team, Producing Documentation to ensure correct schedule is coded, Designing Batch Solutions build to installation requirements. Liaising with Design teams, Dealing with and applying any fixes required during the warranty period, Tailoring Batch for new environments, Monitoring shared mailbox, Checking quality incoming orders are complete and distributing amongst the team, Helping design teams with the requirement so that the request meets Batch standards, Analysing existing batch to improve efficiency and work flow, Tailoring and editing existing code for new environments, Updating code meets installation Standards using PROJCL, Providing out of hours support during production deployments, Moving elements from development to testing region, Creating JCLs and Procedures as per customer’s request, This project mainly deals with scheduling of new jobs on request of all the Lpars using BATCH LOADER concepts, ABEND Resolving, creating load and unload DB2 jobs, Moving the code from development system to test system using cman tool. Helping test and development team to resolve batch related errors. UBS project(Banking), UBS, Manager- Infra Ops Specialist, Cognizant Infra Services, Cognizant, 10/01/19 - 12/31/21, 8, All the modules, Part of a small team building Batch jobs and IWS Batch Loaders for new requirements and updates to existing code, Analysing existing batch for impact on new environments, Also to simplify and streamline existing Batch, Take development requirements; build code to Production Coding standards, Providing support to Testing teams analysing the impact of any new changes on the existing Production environments, Developing and implementing Scheduling in IWS from information supplied by development team, Producing Documentation to ensure correct schedule is coded, Designing Batch Solutions build to installation requirements. Liaising with Design teams, Dealing with and applying any fixes required during the warranty period, Tailoring Batch for new environments, Monitoring shared mailbox, Checking quality incoming orders are complete and distributing amongst the team, Helping design teams with the requirement so that the request meets Batch standards, Analysing existing batch to improve efficiency and work flow, Tailoring and editing existing code for new environments, Updating code meets installation Standards using PROJCL, Providing out of hours support during production deployments, Moving elements from development to testing region, Creating JCLs and Procedures as per customer’s request, This project mainly deals with scheduling of new jobs on request of all the Lpars using BATCH LOADER concepts, ABEND Resolving, creating load and unload DB2 jobs, Moving the code from development system to test system using cman tool. Helping test and development team to resolve batch related errors. Banking, HSBC, Senior software engineer, HSBC, 01/01/19 - 09/27/19, 12, All the modules, Schedule and run batch jobs as per the change request, Defining predecessors and successors for jobs and applications, Fixing production abends and carry out restart of jobs with or without any JCL changes as per incident request, Defining conditional dependencies, Defining variable tables, Defining time triggers and event triggers for batch jobs, Perform production approved changes & Work requests, Meeting SLA as defined in SLA metrics & contract, Responsible for entire production support and batch controlling, Creating applications and defining jobs, This project mainly deals with scheduling of new jobs on request of all the Lpar. Yearly updates Updating Periods and Calendars in OPC. Infocrossing offshore Scheduling, Infocrossing, Mainframe Scheduling, Wipro technologies Ltd & Ensono Hyderabad, 10/01/11 - 12/31/18, 10, All the modules, 10/11 - 12/18, INFOCROSSING, Willis Group, Harvard University, Neiman Marcus, Pinnacle, Campbell, Crowley, Npower, Symetra, Manpower, Farm credit, NiSource, RSA UK, RSA Scandi, RSA Irland, Insurance - Willis Group and Symetra, Educational Services - Harvard University, Stores: Neiman marcus, Energy: Npower, Pinnacle: Foods, Campbell: Campbell Company (soaps and Campbell products), Shipping Services: Crowley, Energy: Npower, Consulting: Manpower, Credit system services: Farm Credit, NISource: Insurance, RSA: Insurance, Technical lead, IBM Tivoli Workload Scheduler/OPC, ZEKE, CA-7, Ctrl-m Open systems, ESP, Jobtrac (Basic scheduling), AS/400(Robot), TSO, ISPF, Responsible for production support within the areas of problem resolution, implementation of service requests/emergency changes and scheduling, Prepare and maintain production JCL to the required standards, Define, maintain, monitor and automate all production jobs processed through the batch scheduling package, Ensure any scheduling applications to be accurate, Carry out regular reviews in the batch processing environment so that optimum performance is met, Fixing Emergency Production Abends, Perform production approved changes & Work requests, Meeting SLA as defined in SLA metrics & contract, Responsible for entire production support and batch controlling, Creating applications and defining jobs, Moving elements from development to testing region, Creating JCLs and Procedures as per customer’s request, Creating GDG’s, VSAM files as per the request, Defining Calendars and run cycles for the production applications, Defining and updating run cycles on all accounts, Defining time triggers and event triggers for batch jobs, Creating special resources and maintaining them, Defining variable tables, Defining conditional dependencies, Defining predecessors and successors for jobs and applications, Schedule and run batch jobs as per the change request, Fixing production abends and carry out restart of jobs with or without any JCL changes as per incident request, Working on PAN APTS, This project mainly deals with scheduling of new jobs on request of all the Lpars, ABEND Resolving, starting and stopping the DB2 subsystems, checking that the online regions are up on time, review ABEND reports to determine jobs that may require further action for a permanent resolution. Perform Ad-hoc requests to schedule particular applications. Yearly updates Updating Calendars and resolving them in CA7 tool. Updating Calendars in CTRL-M open systems. Updating Data objects in AS/400. Updating Periods and Calendars in OPC. Associate Engineer, Production and Monitoring, CSC, Associate Engineer, CSC, Hyderabad, 08/01/10 - 10/31/11, FSG, MATSON, XEROX, CA7, CA11, Z/OS, JCL, CA7/ CA11, ZEKE/ZEBB, JOBTRAC, JES 2/TSO, Validating and approving JCL and PROC before they move to production, Building GDG Registrations as per the requirement, Scheduling the new Production batch jobs and performing the changes as requested, Preparing the forecast after each change to review the changes, Overriding the Procs and JCL library as requested to avoid the abends, Back out the jobs from Beta-91 and Beta-92, Updating the Date cards in few systems as per the procedures, Late job analysis in CA7 and checking Missing’s in Jobtrac for smooth functioning of Batch jobs, Using ARFSET for known error recovery purpose and to avoid the manual intervention, Coordinating with different teams during Micro and Major releases and implementing the changes successfully as requested, Building and resolving the calendars twice a year, Adding SYSHOLS and SYSCYCS in Jobtrac once in a year, Coordinating with the application team and Performing Annual maintenance on some critical schedules every year, Preparing holiday forecasts and sending across to the application teams, Coding REXX program to automate the processes, Setting up the cross platform jobs using CCI task in CA7, Investigating on the scheduling issues and resolving the issues within the specified time meeting SLA (By Dumping the CA7 log if required), Providing on call support to the client during off business hours, Attending customer calls to ensure smooth functioning, Analysing and coding the JCL whenever necessary to make scheduling work easy, Preparing the weekly and monthly reports and sending to the DPE, Analysing the repeated abends in the system and Providing the best solution to fix them permanently, Validating the requests with the flow charts provided, Scheduling and loading the new jobs into production as requested, Performing the daily activities like updating the Control card, processing the Adhoc requests and late job analysis, Defining and assigning the ARFSET to few critical jobs to prevent the manual intervention, Using Prose to document the information on some critical jobs to help PCA team, Making necessary changes in Batch jobs during the IPL, DR activity and taking part in CA7/CA11 testing after the up gradation, Scheduling CICS, IDMS, IMS and DB2 region setup jobs whenever requested, Performing the quarterly activities like quarterly purge and physical inventory, Holiday processing on few critical jobs as per the procedure, Building and resolving the calendars twice a year, Annual maintenance on complex schedules, Providing oncall support to the client during off business hours, Preparing the weekly and monthly reports and sending to the DPE, Investigating on scheduling issues and fix them within the specified SLA, Involving in RCA with client whenever there is a high severity ticket, Monitoring the Autosys Tool for various anomalies viz. Failures, chases, minrun and maxrun alarms, Monitoring the Appworx tool for module abends and resolving those abends based on the prose provided, as Per Customer CTQ’s

S/390 Mainframe, Intel and AMD Machines, z/OS V1.2, 1.7 & 1.9, MVS, Windows XP, Batch loader, OPC(TWS,TWS-D), ZEKE, CA7, CA11, Ctrl-m (mainframes & Open systems), ESP, Job trac(Basic scheduling), AS/400 (Robot), TSO, ISPF, Perigre Service Center, Perigre, Infopacc, Endevor, Changeman, elvis, Autosys, Appworx, AZ-900 fundamentals, ITIL certified with in Wipro technology

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