Susmitha Kundum
Pune
Summary
Highly skilled cybersecurity professional with a focus on SIEM (ArcSight, FortiSIEM), Trend Micro, VMware vSphere 6.5, and comprehensive vulnerability management. Proven expertise in leveraging advanced technologies to detect, analyze, and respond to security incidents effectively. Skilled in implementing and optimizing antivirus solutions to ensure endpoint protection. Proficient in managing virtualization environments and implementing robust patching strategies. A results-oriented individual with a strong track record of collaborating with cross-functional teams to strengthen cybersecurity posture and mitigate risks. Seeking to apply technical acumen and strategic insight to enhance the security landscape of a forward-thinking organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
System Administrator
Tata Consultancy Services
Pune
07.2018 - Current
- Manage and maintain VMware vSphere 6.5 virtualization infrastructure, including ESXi hosts, vCenter Server, and associated components, with a focus on security hardening and threat mitigation.
- Utilize VMware vSphere features such as cloning and templates to deploy virtual machines (VMs) securely and efficiently, adhering to cybersecurity best practices.
- Configure and administer VMware Distributed Resource Scheduler (DRS) to automate load balancing and optimize resource allocation, considering security implications and compliance requirements.
- Execute live migrations of VMs using vMotion to facilitate workload mobility and resource optimization without compromising security or service availability.
- Manage patching and update processes for ESXi hosts using VMware Update Manager, ensuring timely deployment of security patches and firmware upgrades to maintain system integrity.
- Perform snapshot management to facilitate backup and recovery processes while maintaining data confidentiality and integrity.
- Conduct vulnerability assessments of VMware infrastructure using industry-standard tools and methodologies, identifying and prioritizing security vulnerabilities.
- Collaborate with cross-functional teams to prioritize and remediate identified vulnerabilities, ensuring timely closure and risk mitigation.
- Implement system hardening measures using VMware templates and security configuration guidelines, strengthening the security posture of virtualized environments.
- Document system configurations, procedures, and best practices to facilitate knowledge transfer and ensure compliance with cybersecurity regulations and industry standards.
- Stay informed about industry trends and advancements in VMware technologies, proactively identifying opportunities to enhance the security and efficiency of virtualized environments.
Security Analyst
Tech mahindra
Pune
09.2014 - 07.2018
- Utilized SIEM platforms such as ArcSight and FortiSIEM to monitor and analyze security events, detecting and responding to potential threats in real-time.
- Managed and configured loggers to capture and analyze log data from various sources, facilitating comprehensive threat detection and investigation.
- Administered Bluecoat and IronPort Proxy solutions to monitor and control web traffic, enforcing security policies and mitigating risks associated with malicious websites and content.
- Implemented and maintained Symantec antivirus solutions, conducting regular scans and updates to protect endpoints from malware and other cyber threats.
- Investigated and responded to phishing emails, analyzing email headers, content, and attachments to identify indicators of compromise (IOCs) and mitigate phishing attacks.
- Implemented IOCs blocking mechanisms to proactively prevent known threats from compromising the network and endpoints.
- Conducted monitoring and malware analysis activities, utilizing sandboxing techniques to analyze and identify suspicious files and behaviors.
- Stayed updated with the latest threats and attacks by monitoring news channels and other open sources, incorporating threat intelligence into security operations.
- Collaborated with cross-functional teams to develop and implement security policies, procedures, and best practices to enhance cybersecurity posture.
- Provided guidance and support to IT teams and end-users on security-related issues, promoting awareness and adherence to security policies and practices.
Process Associate
Genpact
Hyderabad
01.2011 - 09.2014
- Respond to customer inquiries and troubleshoot technical issues related to internet connectivity, router configuration, and email setup.
- Provide remote assistance to customers, guiding them through troubleshooting steps and resolving issues via phone, email, or chat support.
- Diagnose and resolve internet connectivity issues, including slow speeds, intermittent connections, and network outages, utilizing troubleshooting tools and techniques.
- Assist customers with router setup, configuration, and troubleshooting, including issues with wireless network settings, firmware updates, and security configurations.
- Troubleshoot email issues such as account setup, password resets, sending/receiving errors, and spam filtering, across various email platforms.
- Escalate complex technical issues to higher-level support teams or network engineers for further investigation and resolution.
- Document customer interactions, troubleshooting steps, and resolutions in the ticketing system, ensuring accurate and thorough record-keeping.
- Proactively identify and address common technical issues through knowledge base articles, FAQs, and self-help resources.
- Collaborate with cross-functional teams to identify trends and patterns in technical issues and contribute to process improvements and service enhancements.
- Provide feedback to product development teams based on customer feedback and recurring technical issues, contributing to product improvement efforts.
Education
Bachelor of Science - Computer And Information Sciences
Vasundra Womens College
01-2011
Skills
- vSphere 65
- ArcSight Enterprise Security Manager (ESM) 76
- HP ArcSight Logger 60
- Trend Micro
- FortiSiem
Certification
- VMware Certified Professional 7 - Desktop and Mobility - VMware
Accomplishments
- Received "Star of the Month" award for exceptional performance and dedication in Sep, 2016.
- Recognized as "Best Performer" for consistently exceeding performance targets and delivering outstanding results in March 2019.
- Awarded "Spot of the Month" for exemplary contribution and achievement in Dec 2022.
Timeline
System Administrator
Tata Consultancy Services
07.2018 - Current
Security Analyst
Tech mahindra
09.2014 - 07.2018
Process Associate
Genpact
01.2011 - 09.2014
Bachelor of Science - Computer And Information Sciences
Vasundra Womens College
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