Susmitha R
Bangalore
Summary
A result-driven professional with 3 years of experience in operations and process optimization, seeking to leverage my expertise in workflow improvement to contribute to Targe's redcard operations team's efficiency and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Sr Specialist Redcard Operations
Target
Bangalore
12.2021 - Current
- We serve RedCard guests through timely and efficient management of various account servicing activities in accordance with various U.S. regulations.
- Handle guest disputes related to credit card accounts, conducting thorough research to resolve issues and provide timely resolutions within the specified time period.
- Maintain reports by ensuring we provide the right data.
- I have strong expertise in the processes through continuous learning and hands-on experience.
- Provide guidance and support to peers, helping them overcome challenges and clarify processes to improve understanding and resolve issues effectively.
Education
Bachelor of Commerce - Finance
Kristu Jayanti College
Bangalore06-2021
Pre-University - Commerce
St. Joseph's Girls PU College
Bangalore02-2018
10th - ICSE
St. Charles High School
Bangalore01-2016
MBA - Finance
St. Joseph's University MBA Twinning Programme
BangaloreSkills
- Adaptability
- Accountability
- Quick learner
- Flexible
- Teamwork
- Time management
- Effective communication
- Problem-solving
- Attention to detail
- Prioritization
- Continuous learner
- Microsoft Excel
- MicrosoftPowerPoint
- Microsoft Word
Accomplishments
- Metric Maestro
- Spot Award
- Wall Award
Affiliations
- Actively engaged in CSR activities.
- Participated in co-curricular activities including dance , painting , carom tournaments.
Timeline
Sr Specialist Redcard Operations
Target
12.2021 - Current
Bachelor of Commerce - Finance
Kristu Jayanti College
Pre-University - Commerce
St. Joseph's Girls PU College
10th - ICSE
St. Charles High School
MBA - Finance
St. Joseph's University MBA Twinning Programme
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