Summary
Overview
Work History
Education
Skills
Educational Qualification And Certification
Personal Particulars
Sap Experience
Certification
Interests
Timeline
SeniorSoftwareEngineer
Susnata Das

Susnata Das

Project Manager
Kolkata

Summary

To continue using functional experience and technical skills to various project environments, enabling effective contribution as ERP Project manager as well as an application expert. Looking for a role in management and development of advanced applications by making a difference through quality, with strict adherence in achieving the organizational goals.

14 years of total work experience including Project Management and 10 years relevant Experience as a PMP Certified SAP Project Manager. Exposure to various management tool such as Microsoft Project PMP institute registered Member. I have done End to End S4 Hana implementation(2023), AMS, Rollout & Data Migration Projects. Currently working in UK based AMS Project 2 End to End Project Management Expert in SAP PI/PO developing, testing, and monitoring SAP interfaces. Excellent Team Player with a positive attitude, good Interpersonal and Effective Communication Sterling character, work well individually as well as in a team and have a quest to gain more Knowledge, Experience and Exposure with a challenging position in a competitive atmosphere. Valid Business Visa for UK up to Mar 2024. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Overview

13
13
years of professional experience
12
12
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Project Manager

ITC INFOTECH
Kolkata
04.2023 - Current
  • Primary responsibilities are as follows: -
  • Working as Project Manager for couple of SAP modules for one of biggest fortune 500 client in AMS project
  • E2E project management experience
  • Manage resource demand and coordinate quick interview process with fast turnaround
  • Resource management with updating in the talent ramp up sheet with the monthly projection of recruitment
  • Process monitoring and improvement
  • Resolve any people or performance issues.
  • Negotiations and discussions on any new role.
  • Maintain high visibility on the demand at the Client site
  • Timesheet management
  • Invoicing
  • Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
  • Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
  • Write reports on the project for management and for funders
  • Monitor and approve all budgeted project expenditures
  • Manage all project funds according to established accounting policies and procedures
  • Ensure that all financial records for the project are up to date.

Project Manager

IBM
Kolkata
12.2021 - 04.2023
  • Primary responsibilities are as follows:-
  • Manage stakeholder’s expectations
  • Manage resource demand and coordinate quick interview process with fast turnaround
  • Resource management
  • Process monitoring and improvement
  • Reporting overall status to stakeholders
  • Resolve any people or performance issues
  • Negotiations and discussions on any new role.
  • Maintain high visibility on demand at Client site
  • Timesheet management
  • Invoicing
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Analyzed project performance data to identify areas of improvement.
  • Facilitated workshops to collect project requirements and user feedback.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Negotiated and managed third-party contracts related to project deliverables.

Project Manager

HCL TECHNOLOGIES LTD
Kolkata
11.2015 - 12.2021
  • My primary responsibilities are as follows:-
  • Define the scope of the project in collaboration with senior management
  • Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
  • Determine the resources (time, money, equipment, etc) required to complete the project
  • Develop a schedule for project completion that effectively allocates the resources to the activities
  • Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
  • Determine the objectives and measures upon which the project will be evaluated at its completion
  • In consultation with the appropriate manager, recruit, interview and select staff and/or volunteers with appropriate skills for the project activities
  • Manage project staff and/or volunteers according to the established policies and practices of the organization
  • Ensure that all project personnel receive an appropriate orientation to the organization and the project
  • Contract qualified consultants to work on the project as appropriate
  • Execute the project according to the project plan
  • Develop forms and records to document project activities
  • Set up files to ensure that all project information is appropriately documented and secured
  • Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project
  • Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
  • Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
  • Write reports on the project for management and for funders
  • Monitor and approve all budgeted project expenditures
  • Manage all project funds according to established accounting policies and procedures
  • Ensure that all financial records for the project are up to date
  • Ensure that the project deliverables are on time, within budget and at the required level of quality
  • Evaluate the outcomes of the project as established during the planning phase
  • Monitored project progress closely to mitigate risks and address any potential issues proactively.
  • Established solid relationships with customers by providing exceptional support during all stages of the SAP implementation process.
  • Ensured seamless communication between stakeholders, fostering a collaborative work environment.
  • Spearheaded change management efforts that streamlined business processes and improved productivity levels across departments.
  • Adhered strictly to budgetary constraints without compromising on quality or time-to-market factors during multiple projects.
  • Maintained detailed documentation throughout the entire project lifecycle for future reference purposes.
  • Improved project efficiency by streamlining SAP processes and optimizing resource allocation.
  • Conducted research and analysis to determine current and future SAP trends.
  • Coached and supported third-party clients, creating self-sufficient competencies within customer service personnel.
  • Documented and maintained technical specifications for SAP applications.
  • Configured and customized SAP modules to align with client business processes.
  • Solved functional and technical obstacles and worked closely with project team from different streams.
  • Coordinated with external vendors to deliver IT project components.
  • Trained personnel on use of IT tools and applications.
  • Implemented best practices to drive quality IT project delivery.
  • Negotiated and managed project budgets to meet goals.
  • Communicated project updates to stakeholders at all levels.
  • Devised test plans to validate accuracy of IT projects.
  • Identified and implemented cost-saving measures in IT projects.

SAP Team Lead

Tech Mahindra
Bengaluru
02.2014 - 06.2015
  • Worked as a Team Lead for providing offshore support for various SAP PI/PO related issues.
  • Entire Responsibility for the Roll out Project related to SAP PI/PO, SAP MOBILITY.
  • Time to time Enhancement jobs related to SAP PI/PO under solution team space.
  • Generation and Modification of various Customized reports with the help of Technical team.
  • Handling day-to-day client’s issue, problems and requirement.
  • Monitoring Ticketing tool and distributed Ticket among the team members.
  • Project Management Activity.
  • Monitoring Entire Technical Team and onsite Coordination and SPOC for the client coordination.
  • Report WSR to Project Manager and other members in the project team
  • Understanding the business requirement specification and Test Plan.
  • Deploying webservices into the rest client
  • Redesigning the objects.
  • Checking functional Dependencies.
  • Developed ESR objects & performed mappings.
  • Implemented fully functional Mail Alert mechanism in PI 7.4.
  • Transport of ESR and ID Objects from Dev to QA/Pre-Prod/Prod using both File system and CTS+.

System Engineer

Infosys ltd
Mysore
09.2011 - 11.2013
  • To carry out maintenance of the appliances and regular checkups as per to the maintenance schedule.
  • To procure the resources required for maintenance schedule
  • Visit various opportunities and provide best quote.
  • Time to time Enhancement jobs related to SAP PI/PO under solution team space.
  • Generation and Modification of various Customized reports with the help of Technical team.
  • Handling day-to-day client’s issue, problems and requirement.
  • Monitoring Ticketing tool and distributed Ticket among the team members.
  • Responsible for handling scheduled/non-scheduled system Outages, Month End activities.
  • Worked on SAP PI 7.1(Single Stack) to SAP PO 7.5 upgrade.
  • Worked on development Project for SLD configuration, End to End interface development.
  • Involved in gathering the requirements from functional consultant/client, analyzing the technical specs and its implementation.
  • Worked on development of communication channels with SOAP, REST, JDBC, IDOC, RFC File adapter.
  • Developed ESR objects & performed mappings.
  • Implemented fully functional Mail Alert mechanism in PI 7.1.

Education

High School Diploma -

Rampurhat Jitendralal Vidyabhavan
Rampurhat
05.1999 - 04.2007

Bachelor of Technology - Information Technology

Institute of Technology & Marine Engineering
Kolkata
05.2007 - 04.2011

Skills

Client Relations

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Educational Qualification And Certification

Bachelor's Degree in Information Technology, Institute of Technology and Marine Engineering, PMP Certification, PMI

Personal Particulars

10/03/1990, Male, Single, Indian

Sap Experience

SAP Project Manager, SAP PI/PO Single & Dual stack, ITC INFOTECH, Project Manager, APR,2023 to till date, ITC Infotech is a global technology solutions and services leader providing business-friendly solutions. ITC Infotech is a wholly owned subsidiary of ITC Limited. Established in 2000, the company provides technological services in areas such as banking, healthcare, travel and hospitality., Working as a Project Manager for couple of SAP modules for one of biggest fortune 500 client in AMS project, E2E project management experience, Manage resource demand and coordinate quick interview process with fast turnaround, Resource management with updating in the talent ramp up sheet with the monthly projection of recruitment, Process monitoring and improvement, Resolve any people or performance issues, Negotiations and discussions on any new role, Maintain high visibility on the demand at the Client site, Timesheet management, Invoicing, Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project, Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards, Write reports on the project for management and for funders, Monitor and approve all budgeted project expenditures, Manage all project funds according to established accounting policies and procedures, Ensure that all financial records for the project are up to date, IBM, Project Manager, DEC 2021 to APR,2023, International Business Machines (IBM) Corp is an American multinational technology corporation headquartered in Armonk, New York, with operations in over 171 countries. The company began in 1911, founded in Endicott, New York, by trust businessman Charles Ranlett Flint, as the Computing- Tabulating-Recording Company and was renamed 'International Business Machines' in 1924. IBM is incorporated in New York., Manage stakeholder’s expectations, Manage resource demand and coordinate quick interview process with fast turnaround, Resource management, Process monitoring and improvement, Reporting overall status to the key stakeholders, Resolve any people or performance issues, Negotiations and discussions on any new role, Maintain high visibility on the demand at the Client site, Timesheet management, Invoicing, HCL TECHNOLOGIES LTD (Emp ID: 51586663), SAP Project Manager, Nov 2016 till Dec 2021, The project is related to onsite SAP Implementation of Hana on Enterprise Cloud (HEC) for all major module of SAP., Define the scope of the project in collaboration with senior management, Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project, Determine the resources (time, money, equipment, etc) required to complete the project, Develop a schedule for project completion that effectively allocates the resources to the activities, Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required, Determine the objectives and measures upon which the project will be evaluated at its completion, In consultation with the appropriate manager, recruit, interview and select staff and/or volunteers with appropriate skills for the project activities, Manage project staff and/or volunteers according to the established policies and practices of the organization, Ensure that all project personnel receive an appropriate orientation to the organization and the project, Contract qualified consultants to work on the project as appropriate, Execute the project according to the project plan, Develop forms and records to document project activities, Set up files to ensure that all project information is appropriately documented and secured, Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project, Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project, Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards, Write reports on the project for management and for funders, Monitor and approve all budgeted project expenditures, Manage all project funds according to established accounting policies and procedures, Ensure that all financial records for the project are up to date, Ensure that the project deliverables are on time, within budget and at the required level of quality, Evaluate the outcomes of the project as established during the planning phase, HCL Technologies LTD., Associate Project Manager, Nov 2015 till Date till October 2016, The project is related to offshore Development and Implementation for all major module of SAP version ECC 6.0., Delivery and Performance manager for Northern America Project to plan and manage the deliveries on Application Maintenance and Development of SAP and non-SAP Technologies, Certified Program, Project and Service Management (PPSM) Specialist in HCL, Worked as a Stream Lead for Commercial business (SAP PI/PO, SAP SD, CRM) and has managed more than 25 team member team (including 3 Team leads), Worked as a Business Analyst for ABI commercial businesses wherein provided several improvement areas and helped ABI in various project initiatives, coordinated with all stakeholders to ensure the requirements are being translated in an effective manner, Worked as a Business Analyst closely with the Business Process Managers or users to identify inefficiencies, evaluate business case and propose optimal solution for any new or existing business process, Performed activities such as analyzing and designing new business requirements, estimating effort and proposing a feasible solution, Performed system design configuration and modification based on business requirements which are raised through Projects or Change Request Process, Worked to support Business as usual (BAU) by resolving incidents raised through Incident Management Tool (ITSM) in Application Maintenance area and also identifying and resolving Problem incidents as part of Problem management process, Implemented EDI (inbound and outbound) interfaces for projects in Transport Management System, Being a member of project management pool in the project, has managed Projects as a Project manager to various SAP and Non-SAP projects, and effectively made use of tools such as MSPS for planning, resource management and time tracking, Involved actively in response to several RFPs from Clients to enable sales and also worked on various estimator tools such as ADM Estimators, Managing Team‘s functional skill by organizing knowledge transition sessions and conduction various trainings, Responsible for activities such as User Acceptance Testing, Impact analysis, Retrofit and Regression testing across zones, Have been involved with the leadership in resourcing, performance moderation, and providing recommendations on improvement areas, Tech Mahindra, SAP Team lead, FEB2014 till JUNE2015, Worked as a Team Lead for providing offshore support for various SAP PI/PO related issues. Entire Responsibility for the Roll out Project related to SAP PI/PO, SAP MOBILITY. Time to time Enhancement jobs related to SAP PI/PO under solution team space. Generation and Modification of various Customized reports with the help of Technical team. Handling day-to-day client’s issue, problems and requirement. Monitoring Ticketing tool and distributed Ticket among the team members. Project Management Activity. Monitoring Entire Technical Team and onsite Coordination and SPOC for the client coordination. Report WSR to Project Manager and other members in the project team. Understanding the business requirement specification and Test Plan. Deploying webservices into the rest client. Redesigning the objects. Checking functional Dependencies. Developed ESR objects & performed mappings. Implemented fully functional Mail Alert mechanism in PI 7.4. Transport of ESR and ID Objects from Dev to QA/Pre-Prod/Prod using both File system and CTS+., Infosys ltd, System Engineer, SEPTEMBER 2011 to NOVEMBER 2013, To carry out maintenance of the appliances and regular checkups as per to the maintenance schedule. To procure the resources required for maintenance schedule Visit various opportunities and provide best quote. Time to time Enhancement jobs related to SAP PI/PO under solution team space. Generation and Modification of various Customized reports with the help of Technical team. Handling day-to-day client’s issue, problems and requirement. Monitoring Ticketing tool and distributed Ticket among the team members. Responsible for handling scheduled/non-scheduled system Outages, Month End activities. Worked on SAP PI 7.1(Single Stack) to SAP PO 7.5 upgrade. Worked on development Project for SLD configuration, End to End interface development. Involved in gathering the requirements from functional consultant/client, analyzing the technical specs and its implementation. Worked on development of communication channels with SOAP, REST, JDBC, IDOC, RFC File adapter. Developed ESR objects & performed mappings. Implemented fully functional Mail Alert mechanism in PI 7.1.

Certification

PMP - Project Management Professional

Interests

Travelling

Playing Cricket

Timeline

Project Manager

ITC INFOTECH
04.2023 - Current

Project Manager

IBM
12.2021 - 04.2023

PMP - Project Management Professional

09-2021

Project Manager

HCL TECHNOLOGIES LTD
11.2015 - 12.2021

SAP Team Lead

Tech Mahindra
02.2014 - 06.2015

System Engineer

Infosys ltd
09.2011 - 11.2013

Bachelor of Technology - Information Technology

Institute of Technology & Marine Engineering
05.2007 - 04.2011

High School Diploma -

Rampurhat Jitendralal Vidyabhavan
05.1999 - 04.2007

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Susnata DasProject Manager