Resourceful Project Manager with 14+ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
15
15
years of professional experience
2
2
Certifications
3
3
Languages
Work History
PROJECT MANAGER (AUTHORIZED OFFICER)
UBS Business Solutions
09.2018 - Current
Developed and initiated projects, managed costs, and monitored performance.
Responsible for end-to-end delivery of infrastructure projects to commission and de-commission of sites
Handle team to work on delivery, installation Network and implementation (Circuits and Switches/Routers), Servers, Storage (SAN), Audio/Visual hardware, IP phones.
Liaise with internal team for Migration of Services specially while core network connectivity, Server migration and storage
Plan with user for migration schedule including pre-checks and post checks
Co-ordinate with UBS and Service provider engineer for smart hand support
Raise cross-connect in Carrier hotels and Data centers
Adhering to the company project life cycle including maintenance of detailed project plans, project charters, risks and issue registers, regular reporting
Generate metrics and provide regular briefings and dashboards to senior management on the performance of the ongoing infrastructure projects
Provide expert oversight and direction to multiple IT network projects to ensure completion within budget and time constraints
Knowledge of project management tool, such as project charter, work breakdown structure, performance metrics Manage project scope and manage project changes through the change management process
Provide continuous improvement feedback both written and verbal to improve services and processes Preparation of key project documentation
Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for Infrastructure projects (end to end)
Forecasting and budget analysis, finance planning and management
Project Governance
Change management
Select Service provider based on Scoring Matrix
Manage Site survey
Manage diversity planning
Review Test Plan as per UBS standard on circuit
Establish strong cross-functional partnership with Infrastructure, Security and Service Management teams to plan, manage and deliver the infrastructure road map
Prepares and/or provides project reporting, metrics, scorecards, help expense management team to build proper inventory.
Managed projects from procurement to commission.
CONSULTANT – INFRASTRUCTURE PROJECT MANAGEMENT
Infosys Limited
08.2017 - 08.2018
Collaborated with Our Client UBS in UBS BSC location
Worked as contract to hire (Tranway technologies) but was on rolled to permanent employee of Infosys Limited within 10 months of Service
Handle team to work on end-to-end installation of Network (Circuits and Switches/Routers), Servers, Storage (SAN), Audio/Visual hardware, IP phones
Participate in planning process (budgeting, vendor selection based various criteria like quotation, latency, protected path, delivery time), finance planning and management
Manage various project on UBS new site built in multiple locations.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Co-ordinate with UBS and Service provider engineer for smart hand support
Raise cross-connect
Adhering to the company project life cycle including maintenance of detailed project plans, project charters, risks and issue registers, regular reporting
Provide effective and timely communication to key stakeholders
Communicate project requirements to site representatives, contractors
Responsible to arrange and attend daily calls and meetings with stakeholders to provide update on ongoing projects
Ensure risk management strategies are followed and reviewed within guidelines
Establish strong cross-functional partnership with Infrastructure, Security and Service Management teams to plan, manage and deliver the infrastructure roadmap
Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for Infrastructure projects (end to end)
Forecasting
Change management
Provide guidance and advice to other Project Managers, business managers and key stakeholders Strong stakeholder management & customer focus
Works with external vendors and third parties and manages the relationships at the project level
Finalize project plans and obtained final approval from clients.
SENIOR ADMINISTRATOR - CARRIER MANAGEMENT
Capita Private Limited
07.2015 - 02.2017
Manage Infrastructure projects (Installation of MPLS, Decommissioning of Site and connectivity, End of life for devices projects,)
Establish Project Plan/Schedule and obtain customer acceptance
Responsible to do follow up with vendor and clients for ECC (excess construction cost)
Point of contact for Customer for the transition/migration, responsible to generate daily activity report, monthly reports
Track service orders end to end in O2A process and escalate as required to overcome service provider caused delay
Manage and monitor Project changes
Provides support in preparation for meetings
Coordinate activities, such as scheduling and catering for group meetings or events
Documentation management (contracts, LOA etc.)
Help Senior Project manager with financial planning
Proactively work with employees on a day-to-day basis to prevent and solve any problems and to delivery high-level services
Assist Manager with tasks to manage and coordinate activities
Communicating with third party vendors regarding work requests, scheduling, and timelines
Manage cost, schedule, scope, and quality of the project delivery Support Project Managers in project management of multiple projects.
Met with manager weekly to provide detailed project report and milestone updates.
TEAM LEAD
Teak Staffing Private Limited
03.2014 - 07.2015
Develop transition schedule to meet regulatory requirements for the Disconnection Date
Monetary management
Ensure correct billing of service
Handled a team of 8 experienced project coordinators to work on Telecom and Networks Projects
Training of team members, assigning orders individually to team members
Taking responsibility for leading campaigns and initiatives driven by Vendor Management
Monitoring team
Performance and coach if needed
Raise Change requests for circuit upgrade, downgrade
Data analysis and reporting
Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team
Function as People Manager for the performance management, professional growth, and development of the team member.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Designed strategic plan for component development practices to support future projects.
PROVISIONING SPECIALIST - PROJECT
Synchronoss Technologies Private Limited
08.2009 - 03.2014
Work with Program management team for the Project follow ups for Project data (infrastructure projects) and documentation like Contracts (New and renewals), SLA forms, Service order forms
Track service orders end to end in Order to assurance process and escalate as required to overcome service provider caused delay
Responsible to chase Vendors and Order management team till installation
Responsible to consult with Service Providers AT&T, Verizon, Time Warner, Century Link Escalate on issues with vendors so Service delivery goes on proper track.
Provide effective and timely communication to key stakeholders
Set up PCs, projectors, and microphones for use in video conferencing rooms.
Communicate project requirements to site representatives, contractors, and contacts
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
Gathered requirements for ongoing projects and organized details for management use
Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services.
Met with manager weekly to provide detailed project report and milestone updates.
Education
MBA - Human Resources Management
IBMT
Bangalore
12.2009
Bachelor of Science - Biotechnology
Bangalore University - Bengaluru
Bangalore
07.2007
Skills
Finance Planning and managementProject SchedulingProject managementRisk mitigation planningTime managementNegotiation and Conflict managementVendor managementChange managementBudgetingDocumentation