SUSOVAN DEY
Summary
Highly skilled IT professional with over 9 years of experience, specializing in data analysis, statistical modeling, and machine learning for the past 6 years. Demonstrated success in delivering actionable insights and driving business growth through data-driven decision-making. Extensively worked in people analytics domain, leveraging data to optimize workforce strategies and enhance organizational performance.
Overview
9
9
years of professional experience
1
1
Certificate
Skills
- Machine Learning
- Data Analytics
- Data Mining
- HR Analytics
- NLP
- Data preprocessing
- Python
- SQL
- Advanced Excel
- MS Powerpoint
- Tableau
- Power BI
- GCP
Work History
Data Science Consultant
Accenture Solutions Pvt. Ltd.
03.2022 - Current
- Engaged in GenAI POC initiatives, utilizing LLM (Gemini, PaLM2) on GCP to generate insights from SQL databases based on user inquiries on "Good Morning Accenture" data.
- Led a proficient team in conducting employee background verification analysis, identifying potential risks, and disseminating insights to stakeholders.
- Analyzed employee survey data (like TGPS), crafting compelling visualizations to offer actionable insights for HR teams by comparing metrics like turnover and performance.
- Utilized hierarchical clustering on Gallup Q12 survey data to identify related questions, subsequently examining impact of employee satisfaction on turnover and performance.
- Assessed program adaptability of leadership training on future leaders based on unstructured data using bigram, trigram approach.
- Utilized inferential analysis and built Xgboost-based predictive models to detect patterns and forecast employee turnover, aiding proactive retention strategies.
- Utilized Vector Auto Regressor model to forecast potential fouling occurrences in heat exchangers with 85% accuracy, leveraging data from Cognite platform and showcasing forecast on Power BI dashboard.
- Developed and implemented functionality for historical marketing and campaign document search using Elasticsearch's semantic search capability, optimizing future campaign strategies based on past performance.
Senior Data Analyst
Accenture Solutions Pvt.Ltd
12.2019 - 03.2022
- Collaborated with solution architects to delve into historical data, targeting ticket reduction, automation, and cost optimization, enhancing competitiveness in the market.
- Developed k-means text clustering and segmentation model on application maintenance textual data using Python reducing the team's data analysis effort by ~50%.
- Developed a text classification model utilizing a random forest classifier, achieving over 85% accuracy. Leveraged this model to identify user intents from questions, subsequently providing tailored answers based on the identified intents.
- Served as a techno-functional subject matter expert (SME) in developing a question-answering system that generated insights and graphs on governance data.
Data Analyst
Accenture Solutions Pvt. Ltd.
01.2017 - 12.2019
- Analyzed large amounts of application maintenance data (for clients as well as contract RFP) across industries to identify trends and find patterns, signals and hidden stories within data.
- Leveraged text, charts and graphs to communicate findings in Power point presentation or tableau dashboard.
- Identified potential automation opportunities by implementing targeted automation strategies and refining existing processes.
- Projected significant cost savings for over 20 clients through optimized resource utilization, process enhancements, and identified automation opportunities contributing to improved efficiency and overall performance.
Quality Assurance Analyst
Accenture Solutions Pvt. Ltd.
10.2014 - 01.2017
- Applied business and functional knowledge including testing standards, guidelines, and testing methodology to meet test objectives.
Education
Bachelor of Technology - Electrical Engineering
West Bengal University Of Technology
Kolkata, India01.2014
HIGHER SECONDARY EXAMINATION -
Andrews High (H.S.) School
Kolkata, WB01.2010
SECONDARY EXAMINATION -
Andrews High (H.S.) School
Kolkata, WB01.2008
Certification
Full Stack Machine Learning & Artificial Intelligence by Jigsaw Academy
Credential ID JMFMA1001615F8
Timeline
Data Science Consultant
Accenture Solutions Pvt. Ltd.
03.2022 - Current
Senior Data Analyst
Accenture Solutions Pvt.Ltd
12.2019 - 03.2022
Data Analyst
Accenture Solutions Pvt. Ltd.
01.2017 - 12.2019
Quality Assurance Analyst
Accenture Solutions Pvt. Ltd.
10.2014 - 01.2017
Bachelor of Technology - Electrical Engineering
West Bengal University Of Technology
HIGHER SECONDARY EXAMINATION -
Andrews High (H.S.) School
SECONDARY EXAMINATION -
Andrews High (H.S.) School
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