Suvendu Ghosh
Ranahat,West Bengal
Summary
Forward-thinking Operations Specialist bringing 14 years of expertise in administrative for Maintenance sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in HRMS and Oracle ERP System. Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrator/Site IN Charge
Oman National Engineering & Investment Co.
08.2013 - 12.2024
- Company Overview: Al Nahdah Hospital (MOH) Under the sponsorship of M/s Oman National Engineering & Investment Company.(1/10/2021-17/12/2024)
- Ibra Hospital (MOH)is under the sponsorship of M/s Oman National Engineering & Investment Company.(11/07/2017-30/09/2021)
- Sur Hospital (MOH)is under the sponsorship of M/s Oman National Engineering & Investment Company. (25/08/2013-10/07/2017)
- Responsible for managing all aspects of maintenance daily.
- Directs, coordinates, and performs routine, preventive maintenance and repairs to obtain optimum efficiency and economy for the hospital.
- Maximize maintenance team potential with a balanced focus on operations, employees and MOH Client satisfaction.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegate tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to internal and external stakeholders through prompt response times and thorough issue-resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Improved employee productivity with effective time management strategies for daily tasks.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Created and managed project plans, timelines and budgets.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Streamlined office operations by implementing a new filing system, significantly reducing retrieval times.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
ADMINISTRATIVE/H.R
Marina Hotel
03.2012 - 06.2013
- Company Overview: 3 Star Hotel
- Ensured legal compliance by monitoring updates to employment laws and regulations applicable to the organization's operations
- Coordinated company-wide training sessions, facilitating professional development opportunities for staff members
- Updated job descriptions regularly as needed to reflect current requirements and responsibilities for open positions
- Collaborated with HR team members on various projects, contributing to the overall success of department initiatives
- Conducted thorough background checks on potential hires, mitigating risk associated with hiring decisions
- Supported recruitment efforts for over 50 open positions, expediting the hiring process and reducing time to fill
- Prepared offer letters following established protocols while maintaining accuracy and confidentiality
- Assisted in benefits administration, ensuring accurate enrollment and timely communication of changes to employees
- Facilitated interview scheduling between candidates and hiring managers, streamlining communication during recruitment efforts
- Maintained accurate employee records, ensuring compliance with federal and state regulations regarding personnel files
- Checked references for potential candidates
- 3 Star Hotel
Administrative Coordinator
Lotus Herbals Pvt
05.2010 - 01.2012
- Company Overview: Skin & Cosmetics
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose
- Maintained a well-organized filing system to ensure easy access to important records and documents
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager
- Managed supervisor itinerary and appointments and streamlined scheduling procedures
- Developed internal requirements and standards to minimize regulatory risks and liability across programs
- Skin & Cosmetics
Education
Bachelor of Arts - Tourism And Travel Management
Indira Gandhi National Open University
Kolkata12.2011
Skills
- MS Office
- MS Excel
- MS Power Point
- MS Out Look
- ALSHIFA
- ORACLE - Expense Report
- HRMS SYSTEM
- Attention to detail
- Recordkeeping and file management
- Office Administration
- Documentation and reporting
- Team building and leadership
- Staff management
- Time management
- Employee Supervision
- Problem-solving
- Document control
- Timesheet processing
- Project coordination
- Budget development
Certification
- Diploma In Cabin Crew Services, Avalon Aviation Academy, Pune
- Certificate of Appreciation - Patient Safety, Ibra Hospital, Sultanate of Oman
- Certificate of Participation - Fire and Evacuation Drill, Sur Nursing Institute, Sultanate of Oman
- Certificate of Appreciation - Safety Poster Competition, M/s OMAN NATIONAL ENGINEERING & INVESTMENT CO (S.A.O.G)
- Certificate in Computer Basics, Subhas Chandra Commercial College
- National Service Scheme Volunteer, Ministry of Youth Affairs and Sports, India, Chakdah, India
Additionalinformation
Playing Cricket, Advanced (C1), Advanced (C1), Advanced (C1), Intermediate (B1), I am proficient in various software such as Microsoft Office Suite, ERP expenses, and HRMS, which helps in managing projects and finances seamlessly., I pride myself on my strong interpersonal skills, which have allowed me to effectively collaborate with colleagues across various departments.
Licensenumber
WB5120170170643
Personal Information
- Passport Number: U0086935
- Date of Birth: 02/22/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Playing Cricket, Self Cooking
In leisure time i used to with heard tennis ball & its helpt me different areas. The details are given below:-
- Fit for my health.
- Stress relief.
- Interact with new people & making connection.
- Gaining concentration.
Apart from this self cooking also is my hobby & I try to make different food to keep me healthy.
Languages
English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Hindi
Advanced (C1)
Timeline
Administrator/Site IN Charge
Oman National Engineering & Investment Co.
08.2013 - 12.2024
ADMINISTRATIVE/H.R
Marina Hotel
03.2012 - 06.2013
Administrative Coordinator
Lotus Herbals Pvt
05.2010 - 01.2012
- Diploma In Cabin Crew Services, Avalon Aviation Academy, Pune
- Certificate of Appreciation - Patient Safety, Ibra Hospital, Sultanate of Oman
- Certificate of Participation - Fire and Evacuation Drill, Sur Nursing Institute, Sultanate of Oman
- Certificate of Appreciation - Safety Poster Competition, M/s OMAN NATIONAL ENGINEERING & INVESTMENT CO (S.A.O.G)
- Certificate in Computer Basics, Subhas Chandra Commercial College
- National Service Scheme Volunteer, Ministry of Youth Affairs and Sports, India, Chakdah, India
Bachelor of Arts - Tourism And Travel Management
Indira Gandhi National Open University
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